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About

Stop letting ideas slip through the cracks. Collect, analyze, and organize feedback and feature requests in a dedicated customer feedback tool. See which features are most requested, filter feedback by segment and impact, and clarify use cases up front. Don’t waste time building the wrong things. Score feedback and feature requests based on priority, add them to your roadmap, and integrate with project management tools like Jira. Automatically follow up with people when you release a feature. Keep the feedback loop going strong. Organize features by priority and communicate what your team is working on. Announce product updates to engage people with your newest features.

About

All your customer feedback is automatically consolidated and transformed into actionable insights with AI. Consolidate scattered feedback across all channels and teams (sales, support, customer success). Never miss a valuable insight again. Save hours by replacing the slow feedback analysis process with fully automated tagging that you can control. Easily measure if your latest release causes happiness or complaints. Understand the timeline evolution of a problem with each iteration. Spot emerging trends and potential customer pain points on the rise. Validate the topics that matter the most for any of your customer segments. All your feature requests are counted, tagged automatically and made even more powerful with advanced sentiment analysis. Understand how your product updates solved a problem or improved a pain point through feedback from your customers. ClientZen helps you answer questions faster, so you can focus on the vision.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses in need of a customer feedback management platform

Audience

Companies looking for a solution to manage their customer feedback and turn them into actionable insights

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0 per month
Free Version
Free Trial

Pricing

€100 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Canny
Founded: 2015
United States
canny.io

Company Information

ClientZen
clientzen.io

Alternatives

Alternatives

Prodsight

Prodsight

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Unwrap

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hellonext

hellonext

Hellonext.co
Syncly

Syncly

Deep BlueDot

Categories

Categories

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Roadmap Features

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Integrations

HubSpot CRM
HubSpot Customer Platform
Intercom
Slack
Zapier
Zendesk
5X
Azure DevOps
Beam AI
ClickUp
Gist
Google Analytics
Integrately
Linear
Maven AGI
Microsoft Teams
Motileo
Okta
SureTriggers
Typeform

Integrations

HubSpot CRM
HubSpot Customer Platform
Intercom
Slack
Zapier
Zendesk
5X
Azure DevOps
Beam AI
ClickUp
Gist
Google Analytics
Integrately
Linear
Maven AGI
Microsoft Teams
Motileo
Okta
SureTriggers
Typeform
Claim Canny and update features and information
Claim Canny and update features and information
Claim ClientZen and update features and information
Claim ClientZen and update features and information