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About

Email, meet AI. Canary can write your emails, prioritize what needs attention, silence spam & much more. Say hello to your Inbox Copilot!

About

Its hard being productive when you spend half your time reading emails, and the other half flipping between platforms to tell your team about said emails. You need a single app thats going to help you move faster and keep everything and everyone on the same page. As a collaboration hub, Loop Email connects your team so you can chat, exchange files, and manage shared inboxes easily. It brings messages, emails and files in one app. Loop Email helps teams connect, collaborate and communicate all in one place. Available for Mac, Windows, iOS & Android.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Individuals & teams

Audience

Teams that want a shared inbox solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$20/month
Free Version Supported
Free Trial Supported

Pricing

$8 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • My use of Canary Mail is pretty much simple: email reception and sending, filter to find an email per date or sender, automatic filters to get emails directed to their folders or subfolders and use of address folders. Canary Mail is my default email client so I use it everyday. Thunderbird is super stable. I have been using the different versions over the years (more than a decade) and I never had a crash. One can easily create folders and subfolders. It's very convenient when you run a company with several projects and different emails per project. The active filters are a wonder. You can direct messages in the right folders and subfolders depending on the source, the subject, etc. The address folders are super handy when you need to run emails campaigns. I didn't have to use customer support so I don't really have an opinion on that
  • The Canary Mail user interface is user friendly. The ability to chat internally on email threads and the ability to quickly assign emails/tasks aids efficiency and task management. The ability to snooze emails also helps with task management. Finally, the ability to share email drafts allows for ease of internal alignment before sharing external communications. The message template features that allow a quick reply to an email with a prepopulated email templates is one of my favorite tools. It is mega helpful!
  • Copilot really is awesome. It's so good. I'm now addicted to using Canary Mail. Even if I do not have anything to mail, I just open the app and explore its features which are in abundance!

Cons

  • When it comes to re-set up an email account it can become a bit complicated, Canary Mail tends to use automatic processes that can be a pain to stop.
  • nothing, (in addition to the ones that exist that can be used with email responses and which are very helpful.
  • Well, there's not much that I didn't like :) But I must say the app is improving with each update which I love... Keep doing the good work.

Pros & Cons from Real Users

Pros

  • When I started using it for my mail in which i respond to many cases of support requests, I could immediately see how easy it is to use. I installed the app, connected my inbox and the inbox where the support requests are coming to and I was able to immediately assign emails to my colleagues. I can use my support account now in a more organized way, where I can see who from my team is responsible for each support request. If something is completed, you mark it as resolved and the email gets out of the way. The team loves the simplicity it brought to our daily work with support accounts.

Cons

  • Nothing specifically I don’t dislike, since both, the Mac and the Windows apps are very fast and intuitive - It would however help if there would be a web version available for Chrome OS.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Canary Mail
canarymail.io

Company Information

Loop Email
Founded: 2015
United Kingdom
www.intheloop.io

Alternatives

Alternatives

Spark Mail

Spark Mail

Readdle
Proton Mail

Proton Mail

Proton AG
BlueMail

BlueMail

Blix
BlackBerry Hub+

BlackBerry Hub+

BlackBerry
Newton Mail

Newton Mail

CloudMagic

Categories

AI Email Writers Supported
AI Productivity Supported
Calendar Supported
Email Clients Supported
Email Encryption Supported
Email Management Supported
Email Tracking Supported
Productivity Supported

Categories

Customer Service Supported
Email Clients Supported
Email Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Not Supported
Spam Blocker Supported
Whitelisting / Blacklisting Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

Gmail Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Proton Mail Supported
iCloud Supported

Integrations

Gmail Supported
Google Workspace Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Proton Mail Not Supported
iCloud Not Supported
Claim Canary Mail and update features and information
Claim Canary Mail and update features and information
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Claim Loop Email and update features and information