Callroute vs. Intermedia Unite Comparison


Callroute	Intermedia Unite Intermedia	+	+
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About Integrate Microsoft Teams Phone with any platform. Connect your voice services to Microsoft Teams within minutes with our one-click integration. No infrastructure or deep technical skills required. Automatically assign Direct Routing, Microsoft Calling Plans, or Operator Connect phone numbers to users based on provisioning rules.		About Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Practice Leads / Managers; Alliance Managers / Directors; Partner Managers; Product Owners		Audience Companies of all sizes searching for a complete Business VoIP solution
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos No images available		Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software		Reviews/Ratings Read all reviews
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Callroute United Kingdom www.callroute.com		Company Information Intermedia Founded: 1993 United States www.intermedia.com
Alternatives Operator Connect for Microsoft Teams Intrado		Alternatives 3CX
CallTower		Yeastar P-Series PBX System Yeastar
Wavetel Wavetel Business LTD		NXTPulse
Voiceworks		Dialpad Connect Dialpad
Yodel.io YodelTalk View All		Nextiva View All
Categories Unified Communications User Provisioning and Governance		Categories AI Receptionists Business Phone Systems Business VoIP Call Center Contact Center as a Service (CCaaS) SIP Trunk Team Communication Telephony UCaaS Unified Communications Video Conferencing Web Conferencing Workforce Optimization (WFO)
Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail Show More Features User Provisioning and Governance Features Access Governance Access Verification Workflow Audits / Reports Automatic Provisioning / Deprovisioning Delegated Access Authorization Identity Synchronization Lifecycle Management Multi-Factor Authentication (MFA) Password Management Policy Enforcement Single Sign-On (SSO) User Self-Service		Show More Features Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Team Communication Features Activity / News Feed Audio Calls Calendar Management Chat / Messaging Discussion Threads File Sharing Mobile Access Push Notifications Search Surveys & Feedback Task Management Video Conferencing Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard
Integrations Active Directory Datto Workplace Microsoft 365 Microsoft Copilot Microsoft Teams Sales Robots Wufoo View All 1 Integration		Integrations Active Directory Datto Workplace Microsoft 365 Microsoft Copilot Microsoft Teams Sales Robots Wufoo View All 6 Integrations
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