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About

CallerDesk is a cloud-based communication and telephony solution that helps businesses automate and manage customer interactions through features such as IVR, call tracking, and CRM integration. It is designed to streamline both inbound and outbound communication, improving efficiency and the overall customer experience. CallerDesk falls under the cloud telephony software category, offering communication tools for businesses of various sizes. It is particularly useful for industries that handle high volumes of customer calls, such as customer support, sales, marketing, and service-based sectors. The platform is ideal for teams looking to automate repetitive tasks like call management, track customer engagement, and analyze communication data in real-time. Main Features of CallerDesk: IVR (Interactive Voice Response) System: Allows businesses to automate responses and efficiently route calls to the appropriate departments or agents. Call Automation: Streamlines both inbound

About

Be able to identify who your caller is and match them to the right agent to handle inquiries. With intelligent call routing, you can increase proper matching so that your clients can talk to the customer representative best qualified to address their questions. This functionality tracks inbound calls based multiple metrics such as geo location , sources, inbound calls converted , cost of per call , and Marketing dollars spend vs ROI. SalesAngel.com platform facilitates the Implementation of a virtual sales team or home based agents by dialing outbound receiving inbound calls easily and seamlessly integrated within sales force platform. Connect the time that your marketing generates leads with the time that these leads become ready for sales. With the lead management services, you can turn leads to actual clients!

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Startups & Small Businesses, Large Enterprises, BPO & Call Centers, NGOs & Social Services, Freelancers & Consultants

Audience

Businesses searching for a mobile and cloud telephony hosted PBX app

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CallerDesk
Founded: 2016
India
callerdesk.io

Company Information

SalesAngel
United States
salesangel.com

Alternatives

Alternatives

Juris Astra

Juris Astra

Juris Technologies
Maxe AI Employee

Maxe AI Employee

Maxe Feed Holdings LLC

Categories

Call Center Supported
Telephony Supported

Categories

Cloud PBX Supported

Integrations

YV One Supported

Integrations

YV One Not Supported
Claim CallerDesk and update features and information
Claim CallerDesk and update features and information
Claim SalesAngel and update features and information
Claim SalesAngel and update features and information