Related Products
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About
CallerDesk is a cloud-based communication and telephony solution that helps businesses automate and manage customer interactions through features such as IVR, call tracking, and CRM integration. It is designed to streamline both inbound and outbound communication, improving efficiency and the overall customer experience.
CallerDesk falls under the cloud telephony software category, offering communication tools for businesses of various sizes. It is particularly useful for industries that handle high volumes of customer calls, such as customer support, sales, marketing, and service-based sectors. The platform is ideal for teams looking to automate repetitive tasks like call management, track customer engagement, and analyze communication data in real-time.
Main Features of CallerDesk:
IVR (Interactive Voice Response) System: Allows businesses to automate responses and efficiently route calls to the appropriate departments or agents.
Call Automation: Streamlines both inbound
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About
Be able to identify who your caller is and match them to the right agent to handle inquiries. With intelligent call routing, you can increase proper matching so that your clients can talk to the customer representative best qualified to address their questions. This functionality tracks inbound calls based multiple metrics such as geo location , sources, inbound calls converted , cost of per call , and Marketing dollars spend vs ROI. SalesAngel.com platform facilitates the Implementation of a virtual sales team or home based agents by dialing outbound receiving inbound calls easily and seamlessly integrated within sales force platform. Connect the time that your marketing generates leads with the time that these leads become ready for sales. With the lead management services, you can turn leads to actual clients!
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Startups & Small Businesses, Large Enterprises, BPO & Call Centers, NGOs & Social Services, Freelancers & Consultants
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Audience
Businesses searching for a mobile and cloud telephony hosted PBX app
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCallerDesk
Founded: 2016
India
callerdesk.io
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Company InformationSalesAngel
United States
salesangel.com
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Categories |
Categories |
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Integrations
YV One
Not Supported
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