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About

CallerDesk is a cloud-based communication and telephony solution that helps businesses automate and manage customer interactions through features such as IVR, call tracking, and CRM integration. It is designed to streamline both inbound and outbound communication, improving efficiency and the overall customer experience. CallerDesk falls under the cloud telephony software category, offering communication tools for businesses of various sizes. It is particularly useful for industries that handle high volumes of customer calls, such as customer support, sales, marketing, and service-based sectors. The platform is ideal for teams looking to automate repetitive tasks like call management, track customer engagement, and analyze communication data in real-time. Main Features of CallerDesk: IVR (Interactive Voice Response) System: Allows businesses to automate responses and efficiently route calls to the appropriate departments or agents. Call Automation: Streamlines both inbound

About

We offer you a flexible solution for your business telephony needs. Whether as a hardware or software-based system, STARFACE will provide you with the perfect communication solution, everything from a single source and “Made in Germany“. If 2020 has taught us one thing, it is that staying in touch with colleagues and clients is vital. Wherever they may be, In the office, working from home or on the road. With the STARFACE UCC Clients, it is easier than ever to stay connected thanks to business telephony features, user-friendly video meetings, instant messaging and file sharing. Communication keeps our businesses afloat. Today, more than ever before. Access the telephony system from your Android device or iPhone. You can make calls from your cellphone using the landline number, or you can take advantage of the key functions in exactly the same way as from the user interface.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Startups & Small Businesses, Large Enterprises, BPO & Call Centers, NGOs & Social Services, Freelancers & Consultants

Audience

Companies and businesses searching for an IP telephony system solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

CallerDesk
Founded: 2016
India
callerdesk.io

Company Information

STARFACE
Germany
www.starface.com/en/

Alternatives

Alternatives

Juris Astra

Juris Astra

Juris Technologies
Phone EVE

Phone EVE

VoiceCTI Communications

Categories

Call Center Supported
Telephony Supported

Categories

Telephony Supported

Integrations

SpiceCRM Not Supported

Integrations

SpiceCRM Supported
Claim CallerDesk and update features and information
Claim CallerDesk and update features and information
Claim STARFACE and update features and information
Claim STARFACE and update features and information