Related Products
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About
CallBack HVAC helps HVAC businesses follow up after supported missed calls. On a configured call path, an unanswered caller can press 1 to request one service text from an approved provider number. The owner reviews replies, calls customers back, and records lead outcomes. Delivery timing and booked work are not guaranteed; this is not a staffed answering service.
The software is $149/month after a 14-day no-card trial starting after email confirmation. The clock runs during setup and carrier review. Customer use requires an approved texting number, registration, compatible routing, caller consent, and a successful call-and-text test. Provider number, registration, voice, messaging, and carrier fees are separate, even during the trial.
Twilio is standard. Confirm Telnyx or Plivo availability before choosing either. The dashboard supports one reply per incoming customer message and CSV export; it does not include CRM sync or dispatch. AI CSR is a separately reviewed pilot.
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About
dialnote is the AI business phone system priced for your whole team: shared numbers, call routing, branded AI voice agents that answer, qualify, and book, and automatic CRM sync, all included, with no per-user cost. The Team plan is $49/mo for unlimited users.
The AI voice agent answers calls 24/7, asks your questions and logs the answers, books meetings on Calendly or Cal.com, texts callers and transfers to a teammate. It's included from the Team plan up.
You also get local and toll-free numbers, IVR menus, ring groups, business-hours routing, voicemail, call recording, business texting, and iOS, Android and web apps. Calls are transcribed, summarized and synced to HubSpot, Salesforce or Pipedrive after the call. Calling reaches 90+ countries.
Plans are Solo $19/mo (1 user), Team $49, Business $99 and Pro $199. 10-day free trial, no credit card required.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
HVAC companies, owner-operators, small HVAC crews, and multi-crew HVAC operations in the United States
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Audience
Small and growing teams of 2 to 100 people that run on inbound calls, like home services, real estate, legal and agencies, plus sales and support teams that need shared numbers, call routing and an AI voice agent without per-user pricing.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$149/month
Core software: $149/month after a 14-day no-card trial starting after email confirmation. The trial runs during provider setup and carrier review. Customer use requires a paid provider account, approved texting number, registration, compatible routing, consent and a successful call-and-text test. Provider number, registration/campaign, call, text and carrier fees are separate, including during the software trial. Twilio is standard; confirm Telnyx or Plivo availability before choosing either. AI CSR pilots are separate.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$49/month for unlimited users
dialnote has four flat monthly plans in USD. Team, Business and Pro include unlimited users, so the price stays the same as your team grows. Save 20% with annual billing. 10-day free trial, no credit card required.
Solo, $19/mo ($15/mo billed annually). One user, 1 phone number, 250 US and Canada calling minutes a month, a $2.50 monthly credit, manual call recording, and AI transcripts and summaries. Solo numbers receive texts but can't send them, and Solo doesn't include AI voice agents. Team, $49/mo ($39/mo billed annually). Unlimited users, 2 phone numbers, 700 minutes and 750 texts a month, a $5 monthly credit, 1 AI voice agent with a knowledge base, automatic call recording, IVR menus, business-hours routing, voicemail transcripts, call transfers, hold and group calling. Integrates with HubSpot, Calendly and Zapier. Business, $99/mo ($79/mo billed annually). Everything in Team plus 3 phone numbers, 1,400 minutes and 1,500 texts a month, a $12 monthly credit, 5 AI voice agents that speak 14 languages, advanced call forwarding and ring order, API access and webhooks, Salesforce and Pipedrive, Make and n8n via webhooks, and live chat support. Pro, $199/mo ($159/mo billed annually). Everything in Business plus 5 phone numbers, 2,800 minutes and 2,500 texts a month, a $25 monthly credit, 10 AI voice agents with 2 knowledge bases, a custom branded AI voice, AI call tags and AI call evaluation, disposition codes, call queueing, contact sharing permissions, and priority support with a dedicated customer success manager. The monthly credit pays for AI voice agent minutes ($0.89/min), international calls, and usage past your included minutes and texts. Extra phone numbers are $5/mo each. Porting is free in the US and Canada. Included minutes and texts apply to the US and Canada. UK plans are priced in GBP.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCallBack HVAC
Founded: 2026
United States
callbackhvac.com
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Company Informationdialnote
Founded: 2025
Hyderabad, India
dialnote.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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HVAC Features
Billing & Invoicing
Not Supported
Customer Database
Supported
Dispatch Management
Not Supported
Inventory Control
Not Supported
Job Management
Not Supported
Maintenance Scheduling
Not Supported
Mobile Access
Not Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Not Supported
Service History Tracking
Not Supported
Technician Management
Not Supported
Work Order Management
Not Supported
SMS Marketing Features
2-Way Messaging
Supported
Artificial Intelligence
Not Supported
Contact Management
Supported
Mass Texting
Not Supported
Message Personalization
Supported
MMS
Not Supported
Mobile Coupons
Not Supported
Mobile Keywords
Not Supported
Polls / Voting
Not Supported
Reporting/Analytics
Supported
Scheduled Messaging
Not Supported
Shortcodes
Not Supported
Text-to-Win
Not Supported
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Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Not Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Not Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Not Supported
Web Conferencing
Not Supported
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Integrations
Cal.com
Not Supported
Calendly
Not Supported
HubSpot CRM
Not Supported
Make
Not Supported
Pipedrive
Not Supported
Salesforce
Not Supported
Twilio
Supported
Zapier
Not Supported
n8n
Not Supported
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Integrations
Cal.com
Supported
Calendly
Supported
HubSpot CRM
Supported
Make
Supported
Pipedrive
Supported
Salesforce
Supported
Twilio
Not Supported
Zapier
Supported
n8n
Supported
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