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About

CallBack HVAC helps HVAC businesses follow up after supported missed calls. On a configured call path, an unanswered caller can press 1 to request one service text from an approved provider number. The owner reviews replies, calls customers back, and records lead outcomes. Delivery timing and booked work are not guaranteed; this is not a staffed answering service. The software is $149/month after a 14-day no-card trial starting after email confirmation. The clock runs during setup and carrier review. Customer use requires an approved texting number, registration, compatible routing, caller consent, and a successful call-and-text test. Provider number, registration, voice, messaging, and carrier fees are separate, even during the trial. Twilio is standard. Confirm Telnyx or Plivo availability before choosing either. The dashboard supports one reply per incoming customer message and CSV export; it does not include CRM sync or dispatch. AI CSR is a separately reviewed pilot.

About

Coldleads turns Google Maps searches into call-ready B2B lead lists: phone, website and rating, deduplicated and sorted, with call status and callbacks. Enter an industry, a city and a radius; filter for businesses without a website, work each lead card with your call script and track callbacks and appointments. Built for agencies and freelancers in Germany, Austria and Switzerland who prospect local businesses by phone. Features: Google Maps grid search; deduplicated lead list; phone, website and rating per business; no-website filter; call-script lead card; call status and callback tracking. Alternatives: Outscraper, PhantomBuster, Apollo.io, Lusha, Cognism. Paid, starting at EUR 19/month; no free version and no free trial. Cloud/SaaS/Web. For agencies, freelancers and small sales teams in Germany.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

HVAC companies, owner-operators, small HVAC crews, and multi-crew HVAC operations in the United States

Audience

Agencies, freelancers and small sales teams in Germany, Austria and Switzerland who prospect local businesses by phone.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$149/month
Core software: $149/month after a 14-day no-card trial starting after email confirmation. The trial runs during provider setup and carrier review. Customer use requires a paid provider account, approved texting number, registration, compatible routing, consent and a successful call-and-text test. Provider number, registration/campaign, call, text and carrier fees are separate, including during the software trial. Twilio is standard; confirm Telnyx or Plivo availability before choosing either. AI CSR pilots are separate.
Free Version Not Supported
Free Trial Supported

Pricing

EUR 19/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I tested the CallBack HVAC workflow as a beta tester. The missed-call text-back idea was easy to understand, and I can see how it would help an HVAC business follow up faster when calls are missed. The setup and dashboard were clear from what I reviewed.

Cons

  • I did not identify any significant drawbacks during testing. However, because I reviewed the workflow as a beta tester, I was not able to evaluate long-term performance, customer response rates, or how the system handles unusual situations. Additional real-world usage data would help demonstrate its overall effectiveness.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CallBack HVAC
Founded: 2026
United States
callbackhvac.com

Company Information

Coldleads
www.coldleads.net

Alternatives

Alternatives

No Alternatives
Ringback

Ringback

0xpi
Ringbrook

Ringbrook

Reservation Destination LLC

Categories

HVAC Supported
SMS Marketing Supported

Categories

Lead Generation Supported

HVAC Features

Billing & Invoicing Not Supported
Customer Database Supported
Dispatch Management Not Supported
Inventory Control Not Supported
Job Management Not Supported
Maintenance Scheduling Not Supported
Mobile Access Not Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Not Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Not Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Integrations

Google Maps Not Supported
Twilio Supported

Integrations

Google Maps Supported
Twilio Not Supported
Claim CallBack HVAC and update features and information
Claim CallBack HVAC and update features and information
Claim Coldleads and update features and information
Claim Coldleads and update features and information