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About

CallBack HVAC helps HVAC businesses follow up after supported missed calls. On a configured call path, an unanswered caller can press 1 to request one service text from an approved provider number. The owner reviews replies, calls customers back, and records lead outcomes. Delivery timing and booked work are not guaranteed; this is not a staffed answering service. The software is $149/month after a 14-day no-card trial starting after email confirmation. The clock runs during setup and carrier review. Customer use requires an approved texting number, registration, compatible routing, caller consent, and a successful call-and-text test. Provider number, registration, voice, messaging, and carrier fees are separate, even during the trial. Twilio is standard. Confirm Telnyx or Plivo availability before choosing either. The dashboard supports one reply per incoming customer message and CSV export; it does not include CRM sync or dispatch. AI CSR is a separately reviewed pilot.

About

CleanConfirm is a shift confirmation and coverage follow-up tool for small cleaning businesses and janitorial teams. It works after the schedule is created, giving owners and admins one place to import or add assigned shifts, see who has confirmed, follow up on unanswered assignments, and keep coverage gaps visible before the job starts. Staff can review assigned shifts from their phones, confirm that they can work the shift, or report that they cannot make it. Managers can send targeted email reminders, review pending-cover shifts, assign replacements, and keep an activity record without chasing replies across texts, calls, or group chats. CleanConfirm supports English, Spanish, and Chinese and is designed for small teams that want a simple confirmation layer without replacing their existing scheduling system. A 14-day free trial is available, and no credit card is required to start.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

HVAC companies, owner-operators, small HVAC crews, and multi-crew HVAC operations in the United States

Audience

Small cleaning businesses, janitorial companies, maid services, and commercial cleaning teams with 3–30 staff that need shift confirmations, reminders, and last-minute coverage tracking.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$149/month
Core software: $149/month after a 14-day no-card trial starting after email confirmation. The trial runs during provider setup and carrier review. Customer use requires a paid provider account, approved texting number, registration, compatible routing, consent and a successful call-and-text test. Provider number, registration/campaign, call, text and carrier fees are separate, including during the software trial. Twilio is standard; confirm Telnyx or Plivo availability before choosing either. AI CSR pilots are separate.
Free Version
Free Trial

Pricing

$9.90/month
14-day free trial. Starter is $9.90/month, Team is $19.90/month, and Growth is $29.90/month. No credit card is required to start the trial.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I tested the CallBack HVAC workflow as a beta tester. The missed-call text-back idea was easy to understand, and I can see how it would help an HVAC business follow up faster when calls are missed. The setup and dashboard were clear from what I reviewed.

Cons

  • I did not identify any significant drawbacks during testing. However, because I reviewed the workflow as a beta tester, I was not able to evaluate long-term performance, customer response rates, or how the system handles unusual situations. Additional real-world usage data would help demonstrate its overall effectiveness.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CallBack HVAC
Founded: 2026
United States
callbackhvac.com

Company Information

CleanConfirm
Founded: 2026
United States
www.cleanconfirm.net

Alternatives

Alternatives

ProTeams

ProTeams

ProTeams Software Services
CleanGuru

CleanGuru

Clean Guru LLC

Categories

Categories

HVAC Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Cleaning Services Features

Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

Integrations

Twilio

Integrations

Twilio
Claim CallBack HVAC and update features and information
Claim CallBack HVAC and update features and information
Claim CleanConfirm and update features and information
Claim CleanConfirm and update features and information