Call2Field

Call2Field

RedZebra Software
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About

After weeks of rigorous testing, we are excited to launch the next version update of Call2Field! Our new web-based interface titled ‘Call2Field Online’ will allow you to use the Call2Field software in your browser! You'll be able to scale it to any size, resolution and zoom setting, and have the ability to open multiple tabs. Plus, the benefit of an updated and redesigned interface. Call2Field Mobile has been completely overhauled behind the scenes; making better use of new device-side technology keeping up to date with the latest browser changes and storing data more efficiently. Other new additions include; a ‘Clear Data and Cache’ button on the settings screen, Time Entry now has a section for Expenses, and enabling Offline Mode will download background codes (these will still need to be kept up to date). We’ve updated the Customer Portal to include multi-equipment! This will allow Call Finder to search correctly and display multi-equipment results from both Calls and reports.

About

FieldEquip is a cloud-based Field Service Management (FSM) SaaS software platform that allows field service organizations to manage and facilitate customer and asset-centered activities effectively. It offers a comprehensive suite of features designed to capture real-time field data, either through field personnel using an advanced, intuitive mobile application or directly from the asset/equipment via IoT edge EquipConnect. As data are gathered in real-time, FieldEquip provides management and field support groups visibility of field activities and transactions, including escalations from established alert settings, sending notifications for proactive or immediate responsive measures. FieldEquip allows management to optimize workflows and enable field personnel to be more efficient and productive, collectively improving profitability.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies and professionals seeking a field service management solution

Audience

equipment manufacturers (OEM), energy and power utilities, eCommerce fulfillment centers, eCommerce warehouses, postal and parcels handling operations, fire & safety security systems, industrial equipment manufacturers and distributors, HVAC and refrigeration, commercial food equipment services, medical equipment/devices, third-party service providers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

RedZebra Software
Founded: 2005
United Kingdom
www.redzebrasoftware.com

Company Information

FieldEquip
Founded: 2016
United States
www.fieldequip.com

Alternatives

Alternatives

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Fastrax

Fastrax

Ergos Software
PENTA Field Service

PENTA Field Service

Penta Technologies
Field Force Tracker

Field Force Tracker

Rapidsoft Systems
Einpix

Einpix

Epicus IT

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Not Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Maintenance Management Features

Asset Tracking Not Supported
Billing & Invoicing Not Supported
Calibration Management Not Supported
Dispatch Management Not Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Not Supported
Planning Calendar Not Supported
Predictive Maintenance Supported
Preventive Maintenance Not Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Not Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Supported

Integrations

No info available.

Integrations

No info available.
Claim Call2Field and update features and information
Claim Call2Field and update features and information
Claim FieldEquip and update features and information
Claim FieldEquip and update features and information