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About

Call Welcome is a cloud-based AI phone receptionist for Canadian home-service trades. It answers calls forwarded from an existing business number. The receptionist tells callers it is AI and that the call is transcribed, answers business-defined questions about hours, service area and services, and collects the caller's name, callback number, address, job details, urgency and preferred callback time. Messages are texted to the business and saved in an online inbox with a transcript. Businesses can define emergency conditions for routing calls to the owner's phone, choose whether the service answers outside business hours, and have sales calls declined. Use cases include plumbing, electrical, heating and cooling, roofing, garage doors, painting, tile, paving, landscaping, pools and home cleaning. Plans include monthly call-minute allowances, with per-minute overage or voicemail options when the allowance is used.

About

Originally trading as Able Glaze, Able Group was founded in 1993 as an emergency maintenance service operating in London and Essex. We expanded to become nationwide in 1998 and moved to a larger premises in Leigh-on-Sea two years later. Able Group developed to take on seven different trades, including plumbing, heating, drainage, electrics, locks, glazing and pest control. Our Company has sprouted from humble beginnings, into a Nationwide property maintenance service that is able to service over 90% of the postcodes in the UK. Viabl Ltd trades under the name of Able Group, with a workforce of 800+ engineers and vans driving the streets of the UK.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Owner-operators and small crews in Canadian home-service trades: plumbing, electrical, HVAC, roofing, garage doors, painting, tile, paving, landscaping, pools and cleaning

Audience

Anyone searching for a Contact Management platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$99 CAD per month
Starter is $99 CAD/month plus applicable tax for 400 minutes. Extra minutes cost $0.25 CAD each plus tax, or calls can go to voicemail when the allowance is used. A 14-day free trial is available.
Free Version Not Supported
Free Trial Supported

Pricing

$250 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Call Welcome
Founded: 2026
Canada
callwelcome.ca

Company Information

Viabl
Founded: 2015
United States
www.viabl.com

Alternatives

Alternatives

Onaya

Onaya

Aquitaine Informatique
Cedri

Cedri

Cedri Inc.

Categories

AI Receptionists Supported

Categories

Contact Management Supported
CRM Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Contact Management Features

Activity Management Not Supported
Appointment Management Not Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Not Supported
Customer Pipeline Not Supported
Email Marketing Not Supported
Group Management Not Supported
Interaction Tracking Supported
Lead Management Not Supported
Prospecting Tools Not Supported
Sales Pipeline Management Supported
Search / Filter Not Supported
Segmentation Supported
Shared Contacts Not Supported
Social Media Integration Not Supported

Integrations

No info available.

Integrations

No info available.
Claim Call Welcome and update features and information
Claim Call Welcome and update features and information
Claim Viabl and update features and information
Claim Viabl and update features and information