Calilio
Community Phone
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About

Calilio is an AI-powered cloud phone system that helps businesses manage calls, messages, and communication in one platform. With virtual phone numbers in 100+ countries and access across web, iOS, and Android, teams can stay connected from anywhere. Calilio supports inbound and outbound communication with IVR, call routing, call forwarding, business hours, voicemail, call transfer, power dialer, caller ID, call recording, call monitoring, and analytics. Ring Strategy helps teams control how incoming calls are distributed based on availability. Teams can manage SMS and MMS alongside voice calls, while Bulk SMS supports reminders, announcements, follow-ups, and campaigns. Contact management, notes, tags, recordings, and call history keep interactions organized. AI tools include call transcription, summaries, sentiment analysis, and an AI Voice Agent that supports customer conversations and reduces manual call handling. Calilio supports sales, support, call centers, and remote t

About

Calling made modern. Your business number. Your employees' phones. Our amazing features. A dial menu spoken by our voice actors. Callers press numbers to make purchases, hear MP3s, connect to specific staff, and more. Make and answer calls using your number on multiple phones without the caller ever knowing. Employees hear secret in-house menus, transfer calls, and send voicemails to their email, all from their dialpad. These business features require no new software or hardware. Your dialpad come to life. Porting your business or personal number at the press of a button. Select from our menu of modern voice features for your business or personal line. We'll activate these features on your current phone for you. No work (or learning) required from you. We'll be here to transform your number whenever your desires change.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Call centers, businesses of all sizes, remote workers, individuals, entrepreneurs and startups

Audience

Businesses that want a modern business phone system using their current phones

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Play Video Calilio's AI Dashboard provides real-time call analytics, sentiment analysis, agent performance tracking, and AI-powered insights to help businesses improve customer communication, monitor call center performance, and make data-driven decisions from a single cloud-based business phone system. Calilio's Dialer lets teams make and manage business calls from a single cloud-based interface with call recording, AI call summaries, contact management, and real-time communication tools for sales and support teams. Calilio's Callbox centralizes business calls and conversations in one place with call management, live monitoring, whisper, barge, messaging, and AI-powered communication tools to improve team collaboration and customer support. Calilio's Purchase Number feature lets businesses search, buy, and manage local, mobile, and toll-free virtual phone numbers from 100+ countries with flexible filtering, SMS, voice, and MMS support. Calilio integrates with popular CRM, automation, and helpdesk platforms to sync contacts, log calls, automate workflows, and streamline business communication without switching between multiple tools. Calilio offers affordable virtual phone numbers from 100+ countries, enabling businesses to establish a local presence with local, mobile, and toll-free numbers for global calling, messaging, and customer communication. View more images or videos

Screenshots and Videos

Play Video Community Phone Screenshot 1 Community Phone Screenshot 1 View more images or videos

Pricing

$15 Per user/month
Standard Plan- $15 (Per user per month)
Premium plan- $35 (Per User per month)
Enterprise plan- Custom (Contact Sales)
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.1 / 5
design 4.2 / 5
support 4.5 / 5

Reviews/Ratings

Overall 4.1 / 5
ease 4.6 / 5
features 4.1 / 5
design 4.6 / 5
support 4.1 / 5

Pros & Cons from Real Users

Pros

  • We have a garment business and we faced a lot of problems handling our clients. Calilio’s call queue and music on hold features have solved our problem. Also, Calilio provides call recording features and also has analytics from where we can track our growth as well.
  • Calilio has been a great addition to our workflow. The platform is easy to use, the call quality is consistently clear, and the features like call management and tracking really help keep everything organized. It has made handling business communication much smoother and more efficient. Overall, it feels reliable and definitely worth subscribing to.
  • I liked Calilio’s call routing, analytics, and team features. They helped us manage calls better, track performance, and keep communication organized and smooth.
  • nothing really, their website stated false information and Calilio did not take appropriate action in refunding my purchase.
  • Calilio has best user interface and also has good Customer support team also the pricing is Good for user.

Cons

  • So far, i don't actually have any dislikes of this product. It is helping my business vary well.
  • So far, I haven’t faced any major issues. I’m still exploring the platform, but everything has been working smoothly and as expected.
  • I haven’t faced any issues so far, and everything has been working smoothly. I’m still exploring the platform, but my experience up to now has been positive and reliable.
  • really bad customer support over chat. they simply follow scripts and do not pay attention to what is being communicated.
  • For my use case, i don't think i find any cons till date.

Pros from Real Users

Pros

  • It worked for local calls. It was east to sign up, and the website was okay. The hardware was good and was small.
  • I notice that Community Phone service has many great reviews online, however, where I am concerned, the jury is still out. First of all, I ported my old phone number into the Community Phone service, however I have noticed that I still have two phone numbers, one is the temporary number initially assigned, while the second is my old ported number, which I really wanted. Now, the temporary phone number is still active, along with my ported number. During the day, I get many calls and when answered I get a dial tone and not a person on the other line! I am not sure they are calling the temporary number or if it is a spam call that Community is blocking! During a normal day, I may get five or six of these types of calls per day. Also, when I first signed up with Community, I set up voice mail with the temporary number. It appears that cannot be changed. I still have to go into voice mail using the temporary number, which discourages me from using voice mail. Sure, the price is a plus, but I am not sure the drawbacks are put out there for consideration. I did get Panasonic Phones and sometimes I wonder if their specific directions interfere with the Community directions?
  • Excellent customer service with prompt delivery. It was a simple and efficient setup. I was able to start ringing family and friends right away.
  • The whole process was super simple and the landline base was easy to install. When I needed help the customer service rep was awesome!
  • Community Phone provides a very affordable, super easy to use, and all with minimal skill use landline service.
  • Reliable, inexpensive, and great call quality. By far, the biggest positive with CP is customer service. If I attempt to contact CP with a problem, CP responds with a native speaker of English within 24 hours, generally far less.
  • Since I needed just a landline it is exactly what I expected and the price was perfect. I got to keep my # of 35 years so very happy.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Calilio
Founded: 2023
Robinson Road, Singapore, 048545, Raffles Place, Singapore
www.calilio.com

Company Information

Community Phone
Founded: 2018
United States
www.communityphone.org/business

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Categories

Business Phone Systems Supported
Business VoIP Supported
Cloud PBX Supported
Virtual Phone Number Supported

Categories

Business Phone Systems Supported
Business VoIP Supported
Cloud PBX Supported
IVR Supported
Telephony Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Virtual Extensions Supported
Web Conferencing Not Supported

Integrations

CogniAgent Not Supported
LeadHeed Supported
Pabbly Connect Supported
Pipedrive Supported
View All 3 Integrations

Integrations

CogniAgent Supported
LeadHeed Not Supported
Pabbly Connect Not Supported
Pipedrive Not Supported
View All 1 Integration
Claim Calilio and update features and information
Claim Calilio and update features and information