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About
Caliber is a stakeholder intelligence platform that helps organizations understand the people who shape their success. We collect, analyze, and interpret diverse data about customers, suppliers, investors, employees, and other key stakeholders to provide real-time insights that strengthen relationships, build trust, and improve outcomes.
As the world's leading stakeholder intelligence platform, we've conducted over 4 million stakeholder interviews across 60+ countries, serving CEOs, CCOs, CMOs, CHROs, and other executives who want to connect their communications, marketing, IR, and HR activities to measurable outcomes.
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About
From your brand mission, to service execution, to customer satisfaction – manage, track, and influence the end-to-end experience of your customers to reach your business outcomes – then set more. Capture in-the-moment customer satisfaction across all digital channels with a user-friendly and mobile-optimized review process. Map real-time customer satisfaction data to business outcomes to make confident adjustments by shift or at scale. Capture robust, live insights of your brand’s operational performance across venue and brand to understand the impact on NPS and customer satisfaction and make incremental improvements to categories vital to your experience management and your bottom line. From Marketing to the GM, assign tasks, solve complaints, forward screenshots, and engage teams to close the loop on every conversation. Uncover the root cause of customer satisfaction to detect the ‘why’ behind every score.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Caliber is built for CEOs, CCOs, CMOs, CHROs, and other executives
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Audience
Restaurants, hotels, casinos, amusement parks seeking a solution to manage all their operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
10,000 € annually
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCaliber
Founded: 2018
Denmark
www.groupcaliber.com
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Company InformationYumpingo
United States
www.yumpingo.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
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