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About

Cahoot is the next-generation eCommerce order fulfillment network powered by our patented and easy-to-use shipping software. With 100+ eCommerce fulfillment centers throughout the United States, we offer nationwide 1-day and 2-day delivery to over 90% of the US population. Cahoot provides reliable and affordable US fulfillment services for ALL sales channels, including leading marketplaces such as Amazon, eBay, and Walmart and leading eCommerce platforms and shopping carts, including Shopify, BigCommerce, and Magento. Cahoot is the world's first peer-to-peer eCommerce fulfillment network that provides ultrafast order fulfillment at 30% lower cost than traditional 3PLS.

About

TrueCommerce is the only electronic data interchange (EDI) provider that offers a true one-stop shopping solution for EDI compliance. Affordable, robust, and easy-to-use, TrueCommerce EDI Solution streamlines order processing, reduces manual data-entry errors, and increases employee productivity. The company's core software product, TrueCommerce EDI Transaction Manager, supports any trading partner using ANSI ASC X12 EDI standards and converts business documents (e.g. purchase orders and invoices) into an EDI-compliant format.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

eCommerce merchants

Audience

TrueCommerce helps organizations of all sizes to cost-efficiently establish, maintain, and grow their customer relationships by optimizing their supply chain processes.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Contact us for a custom proposal fit for your needs
Free Version Not Supported
Free Trial Not Supported

Pricing

Pricing can be shared as part of a quote.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.7 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.9 / 5
design 5.0 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • The Cahoot team has been professional, responsive, and easy to communicate with. They have taken the time to explain their platform and fulfillment network clearly and have been very helpful in answering questions. Their approach feels organized and well thought out.
  • Cahoot has been great to work with throughout our partnership process. Their team has been responsive, knowledgeable, and easy to communicate with. As a 3PL operator, I especially appreciate that they understand the operational side of fulfillment and have been willing to work through the details with us rather than taking a one-size-fits-all approach.
  • Their warehouse team handled inventory professionally, and orders were picked, packed, and shipped efficiently. We found their fulfillment process to be reliable and consistent, which helped us deliver a good experience to our customers.
  • The Cahoot team was responsive and helpful throughout both inbound and outbound fulfillment operations. Communication during operational questions and logistics coordination was generally strong, and the team stayed engaged during more complex situations. We also appreciated the support during inventory consolidation and shipment coordination near the end of our project.
  • Excellent company.

Cons

  • I haven't had any negative experience with Cahoot. Their team has been helpful the entire process.
  • There honestly hasn’t been anything significant that I would consider a negative so far. Like any new partnership, there are onboarding requirements and operational details to work through, but the Cahoot team has been responsive whenever questions have come up.
  • We have to pay weekly the invoices through ACH. Credit card not accepted.
  • Like many fulfillment platforms, onboarding and operational coordination can take time depending on the complexity of the setup and business needs. Some workflows required ongoing communication between teams to keep everything aligned.
  • N/A.

Pros & Cons from Real Users

Pros

  • The ease of using their system, form the up front training to questions/help on line. As a smaller publisher, I like the fact that they notify me when orders have been placed.
  • The interface is very easy to use. Even the "technology challenged" will not have an issue using it.
  • I love the fact that I can invoice my clients directly through Foundry, and payment is received within a couple of days. I do not have to deal with paperwork or the postal system. Anytime I have a question it is promptly answered and I am made to feel that I am their most important client at that time. Problems are fixed promptly and accurately the first time. The staff is always friendly and professional.
  • TrueCommerce is easy to use, easy to learn and the support is great. You can submit a question online or call for immediate assistance. I have been using this platform for years. The more experience I have, the more I get to know it; plus the agents let you know what they are doing so a lot of the time you can fix things on your end with updates to accounting platforms and integration etc.
  • Very user friendly. I am not great with computers but even I can manage this. Everything is at your fingertips. You don't have to go searching for everything.

Cons

  • None at this time. Sometimes when asking questions I have to dive in deep to find my answers.
  • We don't have any. Everything always works as it should.
  • I don't have anything negative to say, I like all aspects of the company.
  • I still would like to see the ship date in an inbox column. Would be way easier instead of printing every PO.
  • Nothing comes to mind as being a problem. I like all the stuff.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Cahoot
Founded: 2018
United States
www.cahoot.ai/

Company Information

TrueCommerce
Founded: 1995
United States
www.truecommerce.com

Alternatives

Alternatives

Elevate EDI

Elevate EDI

EDI Support LLC
Kentro

Kentro

Kentro.io
Kentro

Kentro

Kentro.io

Categories

Dropshipping Supported
eCommerce Supported
eCommerce Tools Supported
Label Printing Supported
Order Fulfillment Supported
Returns Management Supported
Shipment Tracking Supported
Shipping Supported
Shopping Cart Supported

Categories

B2B eCommerce Supported
B2B Gateways Supported
Distribution Supported
Dropshipping Supported
EDI Supported
Order Entry Supported
Order Fulfillment Supported
Order Management Supported
PIM Supported
Purchase Order Supported

Dropshipping Features

Analytics / Reporting Supported
Customer Service Management Not Supported
eCommerce Integration Supported
Order Management Supported
Price Optimization Not Supported
Product Information Management (PIM) Not Supported
Shipment Tracking Supported
Sourcing Management Not Supported
Supplier Management Not Supported

Multi-Channel eCommerce Features

Catalog Management Not Supported
Channel Management Supported
Data Synchronization Supported
Email Marketing Not Supported
Inventory Management Supported
Marketplace Integration Supported
Mobile Commerce Not Supported
Order Management Supported
Promotions Management Not Supported
Returns Management Supported
SEO Management Not Supported
Shopping Cart Not Supported
Social Commerce Not Supported

Order Fulfillment Features

Choose Shipping Service Supported
eCommerce Integration Supported
Global Shipping Not Supported
Inventory Management Supported
Multi-Channel Support Supported
Order Management Supported
Production Logistics Not Supported
Recycling Not Supported
Returns Management Supported
Supply Chain Management Supported

Amazon Seller Tools Features

A/B Testing Not Supported
Alerts / Notifications Supported
Analytics / Reporting Not Supported
Campaign Management Not Supported
Competitor Analysis Not Supported
Content Management / Optimization Not Supported
Conversion / ROI Tracking Not Supported
Customer Data Management Not Supported
Email Marketing Not Supported
Feedback Management Not Supported
Inventory Management Supported
Keyword Tracking / Research Not Supported
Order Management Supported
PPC Ads Management Not Supported
Price Optimization Not Supported
Rank Optimization Not Supported
Refund Management Not Supported
Review Management Not Supported
Sales Tracking / Analysis Not Supported
Shipping Management Supported
Trend Analysis Not Supported

Label Printing Features

Automation Not Supported
Barcode Support Supported
Categorization Not Supported
Design Tools Not Supported
Hardware Integration Supported
Multi-Language Support Not Supported
Product Data Integration Supported
Regulatory Compliance Not Supported
Templates Supported

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Not Supported
Branded Experience Not Supported
Custom Return Policy Not Supported
Inventory Management Not Supported
One-Click Returns Processing Not Supported
Returns Analytics Not Supported
Shopper Self-Service Not Supported
Smart Data Collection Not Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Supported
For eCommerce Supported
For Freight Not Supported
Status Tracking Supported
Website Integration Supported

Shipping Features

Air Shipping Not Supported
Bills of Lading Not Supported
Container Shipping Not Supported
Freight Shipping Not Supported
Ground Shipping Supported
Import / Export Not Supported
Ocean Shipping Not Supported
Parcel Shipping Not Supported
Quotes / Estimates Not Supported
Shipment Tracking Supported
Warehouse Management Not Supported

Shopping Cart Features

Abandoned Cart Saver Not Supported
Catalog Management Not Supported
Credit Card Processing Not Supported
Discount / Coupon Management Not Supported
Inventory Control Supported
Product Configurator Not Supported
Product Ratings / Reviews Not Supported
Refund Management Not Supported
Returns Management Supported
Shipping Management Supported
Tax Management Not Supported

eCommerce Features

Catalog Management Not Supported
Channel Management Not Supported
CRM Not Supported
Customer Accounts Not Supported
Data Security Not Supported
Email Marketing Not Supported
Inventory Management Supported
Kitting Not Supported
Loyalty Program Not Supported
Mobile Access Not Supported
Multi-Store Management Not Supported
Order Management Supported
Product Configurator Not Supported
Promotions Management Not Supported
Returns Management Supported
Reviews Management Not Supported
SEO Management Not Supported
Shopping Cart Not Supported
Templates Not Supported

Dropshipping Features

Analytics / Reporting Supported
Customer Service Management Not Supported
eCommerce Integration Not Supported
Order Management Supported
Price Optimization Not Supported
Product Information Management (PIM) Not Supported
Shipment Tracking Supported
Sourcing Management Supported
Supplier Management Supported

Order Fulfillment Features

Choose Shipping Service Not Supported
eCommerce Integration Not Supported
Global Shipping Not Supported
Inventory Management Supported
Multi-Channel Support Not Supported
Order Management Not Supported
Production Logistics Not Supported
Recycling Not Supported
Returns Management Not Supported
Supply Chain Management Supported

EDI Features

Archiving & Retention Supported
AS2 Applications Supported
AS2 Specification Compliance Supported
Certificate Management Supported
Configuration Data Searching Supported
Data Format Translator Supported
Flexible Licensing Supported
Full Logging Supported
Labeling Supported

PIM Features

Content Syndication Supported
Data Modeling Supported
Data Quality Control Supported
Digital Asset Management Supported
Documentation Management Supported
Master Record Management Supported
Version Control Supported

Supply Chain Management Features

Demand Planning Supported
Electronic Data Interchange Supported
Import / Export Management Not Supported
Inventory Management Not Supported
Order Fulfillment Not Supported
Order Management Not Supported
Sales & Operations Planning Not Supported
Shipping Management Not Supported
Supplier Management Not Supported
Transportation Management Not Supported
Warehouse Management Not Supported

Vendor Managed Inventory (VMI) Features

Audit Trail Not Supported
Bin-Level Management Not Supported
Compliance Management Supported
Demand Forecasting Supported
EDI Supported
Lot & Shelf Life Management Not Supported
Performance Metrics Supported
Self-Service Portal Not Supported
Serial Number Control / Management Not Supported
Sourcing Management Supported
Transaction History Supported
Vendor Master Data Management Supported

Integrations

Shopify Supported
Shopify Plus Supported
Acctivate Inventory Software Not Supported
Amazon Supported
Descartes Sellercloud Supported
Epicor FP&A Not Supported
Facebook Supported
FedEx Ship Manager Supported
Fuuz Not Supported
Global Shop Solutions Not Supported
Logiwa IO Not Supported
Microsoft Dynamics 365 Finance Not Supported
Microsoft Dynamics GP Not Supported
NetSuite Not Supported
QuickBooks Desktop Pro Not Supported
SAP HANA Not Supported
SAP HANA Cloud Not Supported
STORIS Not Supported
Zentail Supported

Integrations

Shopify Supported
Shopify Plus Supported
Acctivate Inventory Software Supported
Amazon Not Supported
Descartes Sellercloud Not Supported
Epicor FP&A Supported
Facebook Not Supported
FedEx Ship Manager Not Supported
Fuuz Supported
Global Shop Solutions Supported
Logiwa IO Supported
Microsoft Dynamics 365 Finance Supported
Microsoft Dynamics GP Supported
NetSuite Supported
QuickBooks Desktop Pro Supported
SAP HANA Supported
SAP HANA Cloud Supported
STORIS Supported
Zentail Not Supported
Claim Cahoot and update features and information
Claim Cahoot and update features and information
Claim TrueCommerce and update features and information
Claim TrueCommerce and update features and information