Cadebill

Cadebill

MCL Systems
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About

Developed by MCL Systems Limited, Cadebill is a fully integrated convergent charging, billing and service delivery solution for the telecom, utilities, data center, call center industries. Cadebill offers a wide range of software modules that help these enterprises to efficiently offer innovative products or services to the market, promote rapid rollouts with accurate billing, eliminate redundancy, and streamlines and automates common operational processes to reduce CAPEX/OPEX with lower total cost of ownership (TCO) and higher return on investment (ROI). Key features include inbuilt financial accounting or integration with leading financial accounting systems, mediation/rating engine that handles very large volumes calls/transactions, recurring billing, telecom/utility taxation, CRM, inventory management, customer web portals, open API integration with many platforms, workflow engine for automation, AI engine to support system users and customers.

About

OneBill is an end-to-end subscription management, billing, and revenue management platform that powers the entire customer lead-to-revenue generation experience. OneBill supports all types of billing models such as one-time billing, subscription billing, recurring billing, and usage-based billing. OneBill’s seamless integration with other enterprise systems such as carriers & service providers, payment gateways, accounting & admin, taxation, and CRM & ERP platforms is made possible with open APIs. The platform covers all aspects of a business from CPQ, automated order provisioning & activation, billing & invoicing, all the way to revenue reporting, customer subscription management, and channel partner commission management. OneBill has been helping SMBs, SMEs, and large enterprises to reduce billing errors, compliance risk and drive greater efficiency with an end-to-end billing and revenue management solution fully integrated with some of the world’s leading solutions.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Serves various telecom, data center, utility companies, including residential, business, interconnect carriers, cable companies, cloud service companies, wireless companies, Internet service providers, Cloud and AI data centers.

Audience

Companies of all sizes interested in an end-to-end subscription management, billing, and revenue management platform

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Please call
Pricing varies with software modules required for you operation, the size of your operation, and type (cloud, on-premise) of your requirment.
Free Version Not Supported
Free Trial Not Supported

Pricing

$1500.00
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 5.0 / 5
design 4.5 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • We love OneBill for its scalability and features. OneBill is a sophisticated enough for our billing, invoicing, and taxation needs. We are using OneBill from last 2 years and its been a very smooth ride because of the great support. Our organization has been growing and we keep adding extra requirements and OneBill is keep delivering the features we need. It's a great feeling when we see how OneBill innovated with their product and delivered the unique features we required.
  • We were happy with our old billing system until we started working with multiple agents and partners. Then we started looking for a partner management system where we can manage multiple partners and pay commissions online. Fortunately, we were contacted by one of the OneBill's rep and had a product demo. We immediately loved OneBill's N-tier partner management and real-time commissioning but we were a little skeptical to move our entire billing operations to OneBill. Finally, we took a decision to move our entire billing operations to OneBill where we can handle everything under one system. It's been 4 years and we never regretted our decision. One of the best products I have ever used and the awesome support team who is always there for us.
  • VoIP billing is very different from normal billing with all its complexities and it's hard to find the better billing solution. We came across OneBill when we saw most of competitors are already on it. We immediately had a demo session with OneBill team and moved our billing to them. We impressed by their exceptional usage rating system and CDR processing. Our on-boarding went smooth and all data migrated successfully. We are happy that OneBill is handling all our billing, invoicing, rating, CDR processing, taxation, and partner management operations.
  • We are using OneBill for more than 2 years now. Their CPQ module is neat and configuring the taxation is seamless. We are fond of OneBill because we can scale our billing operations at anytime. Though we are currently using OneBill for our subscription management, billing, and taxation, however we can add extra capabilities and features at any time. Their customer support is quick and responsive for our tickets. Also, they clearly understanding our problems and fixing them immediately.
  • We are using OneBill for creating products and selling them with different seasonal pricing. OneBill helped us to save a lot of time by bringing all the feature we want to sell our products to different regions with different pricing options. It saved us a lot of time by streamlining our billing.

Cons

  • Our company has been growing with OneBill from last two years. For that, we are very attached to them. But I would suggest that OneBill can become the industry leader if it could be a little easier to implement.
  • Setting up complex commissioning incentives for sales agents takes a bit of time.
  • Never faced any major issues with OneBill though, however we always need to request OneBill team for custom reports. It would be more helpful if they can give users to download any custom reports we want.
  • OneBill is already packed with a lot of features and they keep adding more and more. I understand that all these features are helpful to solve more complex problems for the industries like UCaaS, IoT, etc. But for a simple online magazine, all these features make the implementation a little complicated.
  • We have not faced any problems yet. OneBill seems to have a lot of features for the complex business operations. But we only use a couple of features and we have no problems with them so far.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

MCL Systems
Founded: 1991
United States
www.cadebill.com

Company Information

OneBill
Founded: 2009
United States
www.onebillsoftware.com

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IntegriBill

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CostGuard

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Categories

Cadebill provides a range of software modules for Billing and Provisioning for Telecom, utility, UCaaS , Cloud/Data center, and Internet Service providers. Cadebill Billing offers a Product catalog to rapidly set up products, packages, parameters. Rating engine facilitates flexible rating models, recurring/usage billing, discounts. Many integrated modules are available such as: financial accounting, taxation, CRM, CPQ, order management, mediation platform to process calls, Customer portal, payment solutions, workflow etc. Cadebill Service Delivery Platform (SDP) offers billing & order management integrated service provisioning for any service platform or provider through APIs. SDP offers pre-built readily available solutions for variety of service platforms and providers Various provisioning activities such as New Requests, Change Requests, Tasks, Incidents, and Problems are controlled, tracked and completed with a powerful workflow engine.

OSS/BSS Supported

Cadebill offers a comprehensive and accurate Billing solution for any telecom, internet, utility, data center operations that supports operations with billions of dollars in revenue. Major features are: Product Catalog, to rapidly setup products. Rating Engine, to set up simple to complex rating structures with variety of parameters for recurring/usage billing, one time charges, discounts, promotions, contract discounts, etc. Contract management for managing customer service contracts. Taxation: Integration with SureTax, Avalara, Vertex for tax calculation with invoice generation and compliant tax payments Customer Portal for end customer view/pay invoices and ledger. Payment gateway for credit/debit/ACH charging on-demand or for auto-payment. Financial Accounting is in-built and optionally integrated with other systems. API and Integration: API to integrate with Cadebill and external systems. Users and security: Tightly controlled security at a user level.

Recurring Billing Supported

Telecom and Internet services have evolved from usage pricing to fixed price recurring billing, Cadebill has a variety of templates for recurring billing that users can set up with following parameters. Recurring Schedules: Daily, weekly, Bi-monthly, Monthly, Quarterly, Yearly Rate structure: The recurring charges may vary for promotional periods, trial periods, tiered rate with different rate for different periods of the contract. Billing in advance or arrears. Packages: One or more products in a package, with each product having its own recurring charges, or package as a whole having recurring charge. Usage Controls: The recurring charge may restrict usage limits for the duration; the excess may be charged at usage rates. Contact duration: The recurring charges varies with contract duration. The expired contracts shall automatically switch to non-contracted rates Contract termination : Ability to charge full/partial recurring charges for early termination.

Telecom Billing Supported

Cadebill offers a comprehensive and accurate billing solution for any telecom, internet, utility, data center operations that supports operations with billions of dollars in revenue. Major features are: Product Catalog, to rapidly setup products. Rating Engine, to set up simple to complex rating structures with variety of parameters for recurring/usage billing, one time charges, discounts, promotions, contract discounts, etc. Contract management for managing customer service contracts. Taxation: Integration with SureTax, Avalara, Vertex for auto tax calculation and regulatory tax filings. Customer Portal for end customer view/pay invoices and ledger. Payment gateway for credit/debit/ACH charging on-demand or for auto-payment. Financial Accounting is in-built and optionally integrated with other systems. API and Integration: API to integrate with Cadebill and external systems. Users and security: Tightly controlled security at a user level.

Utility Billing Supported

Key features of our platform: Flexible Billing solution for Electric, Water, Internet, Sewage, Heat Recover, Steam, well water, Trash collection in a single bill. Automated Meter Data Reading (AMR), Import meter readings. Integration with Metering Systems. Mobile meter reading app for field reading. Meter error handling logic, and math functions on meter readings to generate monthly consumption. GIS - Integration with ESRI and mPower GIS Mapping Unlimited billing cycles, minimum Bill logic, ability to add non-utility charges and credits, such as assistance repayments, rebates, and upgrade services. Late fee, early pay discount. Customer portal, payment gateway for online bill payment, payment history, ledger. Mobile app for end customers. Print and Mail services. Financial Accounting and integration with other systems (e.g. MUNIS) Security is set up at a user level on what users can read, edit and transaction control limits. Customer data is fully encrypted.

A patented workflow engine, named “Ganges” offers user definable workflow and Business Process Management (BPM) capability for sales order management, CPQ (Configure, Price, Quote), order management, service provisioning, trouble ticketing, to-do lists etc. A visual process designer is available to rapidly design a workflow process, with conditional flows, setup email templates, a scheduled reminder for long waiting tasks, interact with external systems with APIs with no or low code. Advanced search capability provides the ability to search into the history of all past tickets and use them as a knowledge base. Security is set up at a user level on what users can read, edit or act on a specific process and state. Provisioning activities such as New , Change Requests, Tasks, Incidents, and Problems are controlled, tracked and completed fully with the workflow engine. Integrated with Cadebill modules, workflow offers the highest productivity and value in any operation.

Categories

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Supported
Order Management Supported
Post-Paid Systems Supported
Pre-Paid Systems Supported
Provisioning Supported
Rating Supported
Self Service Portal Supported
Service Order System Supported
VoIP Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Not Supported
Subscription Billing Supported

Utility Billing Features

Account Management Supported
ACH Payment Processing Supported
Billing & Invoicing Supported
Cable Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Supported
Trash Supported
Water Supported
Work Order Management Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Supported
Configurable Workflow Supported
Customizable Dashboard Supported
Document Management Supported
Forms Management Supported
Graphical Workflow Editor Supported
Mobile Access Supported
No-Code Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Supported
Order Management Supported
Post-Paid Systems Supported
Pre-Paid Systems Supported
Provisioning Supported
Rating Supported
Self Service Portal Supported
Service Order System Supported
VoIP Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Supported
Subscription Billing Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Supported
Tax Calculator Supported

CPQ Features

2D Drawing Not Supported
3D Modeling Not Supported
Approval Workflow Supported
eCommerce Supported
Guided Selling Not Supported
Product Configurator Supported
Proposal Generation Supported
Quotes / Estimates Supported
Renewal Management Supported
Self Service Portal Supported

Commission Features

Affiliate Management Supported
Agency Commission Supported
Commission Calculations Supported
Commission Scheduling Supported
Commission Tracking Supported
Compliance Management Supported
Flat Commissions Supported
Incentive Programs Supported
Multi-Tiered Commissions Supported
Percentage Commissions Supported
Sliding Scale Commissions Supported
Split Commissions Supported

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Not Supported
Event Management Not Supported
Member Directory Not Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Not Supported
Payment Processing Supported
Website Management Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Payment Processing Features

ACH Check Transactions Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Supported
Mobile Payments Not Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Supported
Recurring Billing Supported
Signature Capture Supported

Revenue Management Features

Competitor Analysis Not Supported
Dynamic Pricing Supported
For Airlines Not Supported
For Hospitality Industry Supported
Forecasting Not Supported
Inventory Control Supported
Price Optimization Supported
Recommendation Engine Supported
Yield Management Not Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Supported
Dunning Management Supported
Enrollment Management Supported
Product Catalog Supported
Recurring Billing Supported
Revenue Recognition Supported
Revenue Recovery Tools Supported
Self Service Portal Supported
Subscription Plan Management Supported
Tax Management Supported
Trial Management Supported
Usage Tracking/Analytics Supported

Integrations

Authorize.Net Supported
CCH SureTax Supported
Docusign Supported
Salesforce Supported
ArcGIS Supported
Autotask PSA Not Supported
Avalara Not Supported
Bandwidth Not Supported
CHILI Supported
Cisco BroadCloud Supported
Datto Workplace Not Supported
DocuSend Not Supported
FedEx Ship Manager Not Supported
Google Supported
HubSpot CRM Not Supported
NetSuite Not Supported
QuickBooks Online Not Supported
Telnyx Not Supported
Vtiger CRM Not Supported
Zapier Not Supported

Integrations

Authorize.Net Supported
CCH SureTax Supported
Docusign Supported
Salesforce Supported
ArcGIS Not Supported
Autotask PSA Supported
Avalara Supported
Bandwidth Supported
CHILI Not Supported
Cisco BroadCloud Not Supported
Datto Workplace Supported
DocuSend Supported
FedEx Ship Manager Supported
Google Not Supported
HubSpot CRM Supported
NetSuite Supported
QuickBooks Online Supported
Telnyx Supported
Vtiger CRM Supported
Zapier Supported
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