Cadalys ConciergeCadalys
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About
Cadalys Concierge™ is a powerful and elegant next-generation Help Center that integrates seamlessly with Salesforce to provide superior automation for self help, ticketing and knowledge management. Concierge combines a personalized, predictive search experience with help desk functionality to get employees, customers and partners what they need, when they need it. Machine Learning/AI search provides faster access to better information by learning each customer’s best results for each search term.Powerful search capabilities consider Knowledge Article views, likes and last published date when presenting results. Content is personalized and tailored for each user. Feedback on articles is managed within an SLA to ensure timely updates. Concierge manages article review cycles and automatically flags content in need of review. Suggested actions provide fast resolution, and can be defined based on article type or category, or for a specific article.
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About
We distill 20 million data inputs across 143,382 sources each day, delivering contextually rich signals on any topic. Builders turn to Perigon for enriched contextual data, updated by the minute. Fuel your applications with the latest content and news. Real-time stream of digital content and enriched article data from global sources, intelligently classified and structured, related articles form story clusters. Search top stories on any topic, or analyze story metrics across all clustered articles. Our technology is rooted in artificial intelligence, ensuring that clarity and context rise above the noise. Our proprietary classifiers can distinguish hard news from soft news, opinions, gossip & more. Perigon identifies and pinpoints where events occur geographically, down to the longitude and latitude coordinates. Each article is distilled into a few sentences covering the important points drawn from the article text.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies looking for a help center solution that provides automation for self help, ticketing and knowledge management
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Audience
Developers in search of a solution to get real-time news and web content data for their applications
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCadalys
Founded: 2008
United States
www.cadalys.com/concierge
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Company InformationPerigon
Founded: 2022
United States
www.goperigon.com
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