CX FSM

CX FSM

MobileForce Software
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About

Imagine the impact on customer satisfaction and service capacity if you gave your service personnel faster, smarter and integrated service app to precisely execute critical tasks on the go. CX FSM is a comprehensive field service management system with easy to use interfaces for dispatchers and technicians, providing your service team with the right information, from all relevant data sources, at the right time, on any device. CX FSM Web and Mobile Apps are designed from the ground up for enterprise field service and customer service teams seeking immediate gains from applying real-time knowledge, inform teams with real-time insight and analysis -- all to execute decisive actions for critical service tasks on the go and delight customers.

About

Application for external service providers. Improve your company's management with efficient control of external activities. Transform your paper work orders to digital. Real-time team location. Track activities, routes and work order information. Effective process control Identify your team's progress without difficulty and unforeseen circumstances. With Field you eliminate the doubt of where your team is and make the service more transparent to the customer through shared location in real time. Optimized service and activities. Standardize your flow and ensure the efficiency of your external team. Reports and indicators. Stay up to date with the performance information you need. Take control of your team's activities and productivity. Real-time team location. You know that customer call asking where the technician is? Respond with conviction with the geographical position in real time.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses searching for a field service operation management solution

Audience

For field services in Brazil that need a management tool for geolocation operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

MobileForce Software
Founded: 2011
United States
www.mobileforcesoftware.com

Company Information

Field Control
Founded: 2015
Brazil
fieldcontrol.com.br/

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Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Not Supported
Work Order Management Supported

Integrations

Kintone Not Supported

Integrations

Kintone Supported
Claim CX FSM and update features and information
Claim CX FSM and update features and information
Claim Field Control and update features and information
Claim Field Control and update features and information