CTM

CTM

CallTrackingMetrics
4.5 out of 5 stars
Visit Website for CTM
CTM Tru Power Data
CTM:

About

CTM, formerly known as CallTrackingMetrics, is a conversation intelligence and call tracking platform that helps businesses measure marketing performance, manage customer communications, and improve sales conversions. The software tracks phone calls, text messages, website forms, and chats to identify the advertising campaigns and channels that generate customer inquiries. Its AI-powered conversation analytics provide call transcription, summarization, sentiment analysis, and lead scoring. CTM also offers intelligent call routing, automated follow-ups, AI voice agents, and contact center management tools. Reporting dashboards help organizations analyze marketing attribution, advertising return on investment, customer interactions, and sales team performance. The platform integrates with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications to connect marketing data with customer conversations and revenue outcomes.
Tru Power Data:

About

Tru Power Data is a software that offers a range of solutions like lead distribution, data warehouse, ad attribution, and more for businesses looking to optimize their sales and marketing efforts. Tru Power Data is designed to help businesses efficiently manage their leads, store, and analyze their data, and track the performance of their advertising campaigns. Request a free demo today!
CTM:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Tru Power Data:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
CTM:

Audience

Mid-market B2B and B2C brands, plus agencies, consultancies, and performance marketers (lead resellers) serving industries relying on critical communication channels such as addiction treatment, law, healthcare, home services, multi-location franchises and enterprise-level call centers.
Tru Power Data:

Audience

Lead Buyers, Lead Sellers, Lead Generation Companies
CTM:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Tru Power Data:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
CTM:

API

Offers API Supported
Tru Power Data:

API

Offers API Not Supported
CTM:

Screenshots and Videos

Tru Power Data:

Screenshots and Videos

CTM:

Pricing

$79 per month
All plans include unlimited users at no extra cost, while Marketing Pro and Sales Engage plans also include sub-accounts perfect for agencies and multi-location businesses.
Discounts up to 20% off for annual agreements.
Free Version Not Supported
Free Trial Supported
Tru Power Data:

Pricing

$199/month
Priced by monthly lead volume. Every tier includes the full platform, with unlimited users, campaigns, buyers and pings, no per-seat fees and no per-lead overage.

Starter, up to 5,000 leads a month: $199/month
Growth, 5,000 to 10,000: $299/month
Scale, 10,000 to 25,000: $499/month
Volume, 25,000 to 60,000: $999/month
Enterprise, 60,000 to 150,000: $1,799/month
Network, 150,000+: custom pricing

Annual billing saves two months. 7-day free trial, card required, cancel before day 8 for no charge.

Optional add-ons: Call Transcription $29/month, API Access $99/month, call tracking and SMS billed at Twilio usage plus 20%.
Free Version Not Supported
Free Trial Supported
CTM:

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.4 / 5
support 4.8 / 5
Tru Power Data:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CTM:

Pros from Real Users

Pros

  • This has helped with training and retention of patients. Texting is amazing, reports are amazing and super important.
  • The ability to record and monitor an employee's calls efficiently, and the ability to make calls with little-to-no technical issues. In addition, there are a multitude of features that allow you to run reports and pull calls on a specific criteria.
  • Great integration with Google and other platforms. The chat widget is also great for our websites! Our team members wouldn't need to log in to different platforms to get the work done.
  • It's such a benefit to our company to use call tracking metrics to track our client's calls because it helps us determine what marketing services are producing results and what needs improvement.
  • CallTrackingMetrics provides power to our call centre. Automates the call flow. Our service, marketing and sales team use this software to manage their communications. Easily integrates with Salesforce, Google Ads, Zendesk, Facebook and many more. Marketing tool kit is awesome.
CTM:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Tru Power Data:

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported
CTM:

Company Information

CallTrackingMetrics
Founded: 2012
United States
www.ctm.com
Tru Power Data:

Company Information

Tru Power Data
Founded: 2021
United States
trupowerdata.com
CTM:

Alternatives

Phonexa

Phonexa

4.9 out of 5 stars
Tru Power Data:

Alternatives

CTM:
CloudTalk

CloudTalk

4.7 out of 5 stars
Tru Power Data:
CTM:
CallFinder

CallFinder

5.0 out of 5 stars
Tru Power Data:
Makeme.click

Makeme.click

MakeMeClick
CTM:
Aircall

Aircall

4.3 out of 5 stars
Tru Power Data:
CTM

CTM

CallTrackingMetrics
4.5 out of 5 stars
CTM:
JustCall

JustCall

JustCall.io
5.0 out of 5 stars
Tru Power Data:
Dreamdata.io

Dreamdata.io

Dreamdata
CTM:

Categories

Tru Power Data:

Categories

CTM:

Marketing Attribution Features

Attribution Modeling Not Supported
Audience Segmentation Not Supported
Conversion Tracking Supported
Cross-Channel Attribution Supported
Customer Journey Mapping Not Supported
Multi-Touch Attribution Supported
Predictive Analytics Not Supported
ROI Tracking Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Not Supported
Event Triggered Recording Supported
File Transfer Not Supported
Instant Retrieval Not Supported
On-Demand Recording Not Supported
Recording Bookmarking Not Supported
Scheduled Recording Not Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported

Call Tracking Features

Call Log Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported

Conversation Intelligence Features

Account Health Alerts Not Supported
AI Insights Supported
Call Analytics Supported
Call Recording Supported
Call Recording Cloud Storage Supported
Call Snippets Supported
Call Transcription Supported
Call/Meeting Sharing Not Supported
Sales Coaching Supported
Topic Tags Not Supported
Topic-Based Analytics Not Supported
Video Conferencing Analytics Not Supported
Win/Loss Analysis Not Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Not Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Softphone Features

Audio / Video Conferencing Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Supported
Chat / Messaging Supported
Contact Management Supported
Fax Management Supported

Speech Analytics Features

Automatic Transcription Supported
Call Center Management Not Supported
Call Recording Supported
Customer Experience Management Not Supported
Data Security Not Supported
Natural Language Processing Supported
Predictive Analytics Not Supported
Self-Service Search Not Supported
Sentiment Analysis Supported
Surveys & Feedback Not Supported
CTM:

Integrations

Google Ads Supported
Adobe Marketo Engage Supported
AgencyAnalytics Supported
AgencyPlatform Supported
Constant Contact Lead Gen & CRM Supported
HubSpot Customer Platform Supported
Kissmetrics Supported
Lightning Step Supported
Mailchimp Supported
MeisterTask Supported
Meta Ads Not Supported
Nekton.ai Supported
Optimizely One Supported
SendGrid Supported
Shopify Supported
Slack Supported
Stackreaction Supported
Switchbird Supported
X Ads (Twitter Ads) Not Supported
Zapier Supported
Tru Power Data:

Integrations

Google Ads Supported
Adobe Marketo Engage Not Supported
AgencyAnalytics Not Supported
AgencyPlatform Not Supported
Constant Contact Lead Gen & CRM Not Supported
HubSpot Customer Platform Not Supported
Kissmetrics Not Supported
Lightning Step Not Supported
Mailchimp Not Supported
MeisterTask Not Supported
Meta Ads Supported
Nekton.ai Not Supported
Optimizely One Not Supported
SendGrid Not Supported
Shopify Not Supported
Slack Not Supported
Stackreaction Not Supported
Switchbird Not Supported
X Ads (Twitter Ads) Supported
Zapier Not Supported
Tru Power Data:
Claim Tru Power Data and update features and information
Claim Tru Power Data and update features and information