Sumac

Sumac

Societ
+
+

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About

CTARS is a web based client management system tailored for NDIS and OOHC providers. CTARS supports organisations to develop and manage personal client budgets, scheduling of services, billing and invoicing, day-to-day activity logging, goal tracking, medication management, incident management and reporting. CTARS allows an organisation to tailor the system to their business requirements, including configuring roles and permissions, form development, custom reporting, real time alerts and notifications and document management. Security - CTARS is hosted on AWS within Australia, is ISO Certified and supports additional end user security through MFA and SSO. Customised to your business - Your business is unique. That’s why we provide custom implementation for every new client to make sure CTARS matches the way you do business Easy to Learn - We provide recommendations and customised training, but the intuitive software automatically is adaptable to your individual needs

About

Sumac is powerful, customizable case management software built for nonprofits. It helps you streamline client intake, track services, and manage programs with ease. Whether you're supporting families, running a shelter, or delivering health or community services, Sumac adapts to your unique workflows. With extensions for donations, volunteers, grants, and memberships, Sumac can become a complete nonprofit CRM. Features include web-based intake forms, e-signatures, built-in email marketing, and robust reporting—all in a secure, HIPAA & PIPEDA-compliant system. Your team can manage clients on the go using Sumac’s mobile-friendly Case Portal, and automate follow-ups with custom workflows and reminders. Plus, free live customer support is always included, so help is never far away. Trusted by thousands of nonprofits, Sumac gives you everything you need to manage services, engage supporters, and grow your impact—all from one place.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

National Disability Insurance Scheme (NDIS) Out of Home Care (OOHC) Department of Communities and Justice (DJC) - Care-based organizations in need of a cloud-based client management system and operational service solution that helps to deliver best-practice quality care cost effectively

Audience

Nonprofits & Charities

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10/month
$10/month Support coordination and plan management clients.
$20/month Community based support clients.
$60 /month Staffed accommodation clients.
$100/month Minimum licence cost. If an organisation doesn’t have sufficient licence costs to cover this, the remaining balance will be charged to the organisation each month.
$2500 Initial set-up. Our initial set-up fee includes complete personalisation of CTARS to your business to ensure that you can get the most out of the software.
Free Version Not Supported
Free Trial Not Supported

Pricing

$109 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

CTARS
Founded: 2009
Australia
www.ctars.com.au

Company Information

Societ
Founded: 1995
Canada
www.societ.com/solutions/case-management/sumac/

Alternatives

Alternatives

NewOrg

NewOrg

NewOrg Management System
CHARMS

CHARMS

Social Care Network Solutions Limited
QUALO

QUALO

Advanced Metrics
SAM

SAM

InReach Solutions
GiveLife365

GiveLife365

Alphavima Technologies Inc
Collaborate

Collaborate

Network Ninja

Categories

Categories

CRM Supported
Fundraising Supported
Human Services Supported
Nonprofit Supported

Social Work Case Management Features

Case Notes Supported
Client Management Supported
Document Management Supported
Forms Management Supported
Goal Setting / Tracking Supported
Program Management Supported
Referral Management Not Supported
Reporting & Statistics Supported
Scheduling Not Supported
Volunteer Management Not Supported

Foster Care Features

Adoption Management Not Supported
Automated Reminders Supported
Available Families Database Supported
Case Management Supported
Checklists Supported
Child Intake Not Supported
Education Requirements Tracking Not Supported
Family Portal Not Supported
Foster to Adopt Not Supported
Online Applications Not Supported
Online Licensing Forms Not Supported
Payments Tracking Not Supported
Placement Management Not Supported
Reporting Supported
Respite Credits Tracking Not Supported
Treatment Management Not Supported

Social Work Case Management Features

Case Notes Supported
Client Management Supported
Document Management Supported
Forms Management Supported
Goal Setting / Tracking Supported
Program Management Supported
Referral Management Supported
Reporting & Statistics Supported
Scheduling Supported
Volunteer Management Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Donation Management Features

Campaign Management Supported
Donation Tracking Supported
Donor Database Supported
Event Management Supported
Gift Management Supported
Grant Management Supported
In-Kind Donations Supported
Matching Donations Supported
Mobile Donations Supported
Online Donations Supported
Pledge Management Supported
Receipts / Statements Supported
Recurring Donations Supported
Volunteer Management Supported

Fundraising Features

Alumni Management Supported
Auction Management Supported
Campaign Management Supported
Contribution Tracking Supported
CRM Supported
Donor Management Supported
Event Management Supported
Gift Matching Management Supported
Grant Management Supported
Membership Management Supported
Mobile Giving Supported
Payment Processing Supported
Pledge Management Supported
Prospect Management Supported
Raffles / Lotteries Supported
Recurring Giving Supported
Volunteer Management Supported

Human Services Features

Case Management Supported
Certification & Licensing Supported
Child Welfare Management Supported
Document Management Supported
Reporting & Statistics Supported
Scheduling Supported
Time Tracking Supported
Training Management Supported

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Supported

Nonprofit Features

Accounting Supported
Committee Management Supported
Donor Management Supported
Dues Management Supported
Event Management Supported
Fundraising Management Supported
Member Database Supported
Membership Management Supported
Social Media Management Supported
Volunteer Management Supported

Integrations

Amazon Web Services (AWS) Not Supported
Bronto Marketing Platform Supported
Constant Contact Not Supported
Gmail Not Supported
Google Calendar Not Supported
Mailchimp Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Stripe Not Supported
Xero Supported
iATS Payments Not Supported

Integrations

Amazon Web Services (AWS) Supported
Bronto Marketing Platform Not Supported
Constant Contact Supported
Gmail Supported
Google Calendar Supported
Mailchimp Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Stripe Supported
Xero Not Supported
iATS Payments Supported
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Claim CTARS and update features and information
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