CSM CXPCSM Technologies
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Social PointOpen Point
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Related Products
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About
CSM's CXP, or Citizen Experience Platform, is our suite of solutions that harnesses the power of technology to deliver exceptional citizen experience. CSM has reckoned best-in-class features that enable dialogue between citizens and governments. CXP incorporates the fundamentals of citizen-government relation while blending it with standout technology.
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About
Social Point is a community engagement platform that enables organizations to invite their communities to participate, gather meaningful feedback, and turn that input into insight that shapes better outcomes.
With more than 40 engagement tools designed to support inclusive participation, Social Point makes it easy to collect community input, analyze feedback at scale, and clearly demonstrate how public input informs decisions.
Built-in reporting and advanced analytics mean engagement teams can move beyond simply collecting feedback — quickly identifying themes, sentiment, and emerging issues across large volumes of qualitative data, and generating the evidence needed to support transparent, defensible decisions.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
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Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Governments that want to offer a good citizen experience
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Audience
Social Point is built for local, state, and federal government agencies, transportation and transit authorities, infrastructure organizations, utilities, energy providers, planning authorities, and mining and resources companies that need modern public engagement software for inclusive, transparent, and defensible community consultation.
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Support
Phone Support
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24/7 Live Support
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Online
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Support
Phone Support
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24/7 Live Support
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Online
Supported
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API
Offers API
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API
Offers API
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Pricing
No information available.
Free Version
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Free Trial
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Pricing
No information available.
Free Version
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Free Trial
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Reviews/
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Reviews/
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Training
Documentation
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Webinars
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Live Online
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In Person
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
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Company InformationCSM Technologies
Founded: 1998
India
www.csm.tech
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Company InformationOpen Point
Founded: 2013
Australia
www.openpoint.com
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