CIS Records Management SystemComputer Information Systems
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WebFirstRTI Software
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Related Products
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About
The RMS System automates the agency’s records management functions. RMS provides simultaneous real time use in Records, Property and Evidence, Dispatch, Investigations and Corrections. RMS is designed for ease of operation by sworn and clerical personnel. Menus, Tool Bars, Help, and related tools provide an intuitive and efficient environment for the entire range of personnel that will enter, access, and track incidents. RMS Search capabilities include names, locations, incident types, dates, shifts, plates and vehicles. RMS maintains a current Master Name database that includes addresses, associates, MOs, SMTs, vehicles, aliases, gang affiliations, employment and more.
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About
WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Law Enforcement solution for communities
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Audience
Companies searching for a solution to facilitate communication
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationComputer Information Systems
Founded: 1985
United States
www.cis.com
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Company InformationRTI Software
www.rti-software.com/webfirst.html
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Alternatives |
Alternatives |
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Categories |
Categories |
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Law Enforcement Features
Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
No info available.
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Integrations
No info available.
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