CUSI

CUSI

Continental Utility Solutions
+
+

Related Products

  • Securden Password Vault for Enterprises
    63 Ratings
    Visit Website
  • MOVEit
    625 Ratings
    Visit Website
  • Hyperproof
    350 Ratings
    Visit Website
  • ShareMyToolbox
    41 Ratings
    Visit Website
  • Fax.Cloud
    1 Rating
    Visit Website
  • Onetrace
    4 Ratings
    Visit Website
  • Files.com
    338 Ratings
    Visit Website
  • Securden Endpoint Privilege Manager
    7 Ratings
    Visit Website
  • Maintainly
    73 Ratings
    Visit Website
  • Airlock Digital
    35 Ratings
    Visit Website

About

CIP Sentry is on-premises software for managing NERC CIP compliance at electric utilities. Its modules organize CIP-002 through CIP-015 requirements and shared records for assets, personnel, responsibilities and deadlines. It calculates recurring deadlines from task dates, links evidence to requirements, maintains an audit trail, and supports change approvals and asset baseline histories. An Audit Center provides a requirements catalog, evidence vault and audit reports. Users access the system through a browser or Windows desktop app connected to a Windows server on the utility's network. An optional AI Assistant runs locally to guide setup and help import asset information. The product is intended for US utilities, including public power organizations, cooperatives, generators, transmission owners and operators, particularly teams with limited CIP staff.

About

CUSI delivers Customer Information Systems, Utility Billing, Customer Web Portals, Accounting, and Work Asset Management worldwide. In addition, CUSI develops, implements, and supports a comprehensive line of technology solutions for managing the operational requirements of utilities and local governments. Today over 1,100 water, sewer, gas, electric, and waste management companies utilize CUSI's Windows, SQL, and .Net applications to fulfill their operational needs. CUSI’s Mobile Work Order Management is simple to use and core functionality in UMS. However, CUSI has partnered with two different industry-leading GIS-based work asset management companies Cartegraph and Novotx. This allows complete integration of your companies work asset management and utility billing data.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

US electric utilities registered with NERC (public power, cooperatives, generators, transmission owners and operators) and their CIP compliance teams, especially small ones

Audience

Companies searching for a complete Utility Billing solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

A one-time license is priced by registered functions, impact levels and number of sites. Quotes vary by program scope.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 3.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The customer support is great. I purchased this program in 1992 and they've come a long way. At first, it might take a couple of days to hear back from them but the last several years, I've received quick responses to my cries for help!

Cons

  • Maintenance prices have skyrocketed. I can't afford them anymore. They don't care about small companies (or individuals like me). They are looking for the big bucks that only municipalities can afford. If you are a small rural water system, this company is not for you.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

CIP Sentry
Founded: 2026
United States
cipsentry.com

Company Information

Continental Utility Solutions
Founded: 1984
United States
www.cusi.com

Alternatives

Catenis

Catenis

GRE Casting Ventures UG (haftungsbeschränkt)

Alternatives

Diversified Billing

Diversified Billing

Diversified Technology Corp
inHANCE

inHANCE

inHance Utilities
UtilAbility

UtilAbility

Cogitate
SOFTWater

SOFTWater

Intedata Systems
SIEM Compliance

SIEM Compliance

NUTRADELIS
CORE Utility Billing

CORE Utility Billing

CORE Utilities

Categories

Compliance Supported

Categories

Utility Billing Features

Account Management Supported
ACH Payment Processing Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Supported
Trash Supported
Water Supported
Work Order Management Supported

Integrations

Apple Calendar Supported
Google Calendar Supported
MIP Cloud Not Supported
Microsoft Outlook Supported

Integrations

Apple Calendar Not Supported
Google Calendar Not Supported
MIP Cloud Supported
Microsoft Outlook Not Supported
Claim CIP Sentry and update features and information
Claim CIP Sentry and update features and information
Claim CUSI and update features and information
Claim CUSI and update features and information