CHI Express

CHI Express

Logica Infotech Services
Vecko

Vecko

Enghouse Interactive
+
+

Related Products

  • Sogolytics
    868 Ratings
    Visit Website
  • SurveySparrow
    3,065 Ratings
    Visit Website
  • SurveyLegend
    1,882 Ratings
    Visit Website
  • Jotform
    8,632 Ratings
    Visit Website
  • Titan
    376 Ratings
    Visit Website
  • GWI
    198 Ratings
    Visit Website
  • ThriveSparrow
    43 Ratings
    Visit Website
  • WaitWell
    197 Ratings
    Visit Website
  • SurveyJS
    62 Ratings
    Visit Website
  • Resco Inspections+
    68 Ratings
    Visit Website

About

Give your team the tools to increase customer happiness. Set questions - Schedule Survey - Get Feedback by SMS, Email - NPS Dashboards Captures customer satisfaction information directly from your website, mobile apps, or by SMS or by Email notifications. Review real-time CSAT & NPS metrics to improve customer experience. Automating routine tasks like sending reminders, payment information, making communication by digital mediums, enhancing engagement and retain relationships with customers, vendors and employees. Create your online survey in minutes. Reach your audience on every device. View survey results graphically and in real-time. Configure survey questions, schedule survey, get feedback by SMS, Email, mobile devices, review CSAT & NPS in real-time dashboards. CHI® Express empowers you to measure CX, CSAT & NPS metrics in real-time. Convert your ideas to survey questions. Realize what kind of data you would like, and choose the appropriate question type text.

About

Using conversational Artificial Intelligence (AI), Vecko listens to the voice of the customer “VoC” and extracts actionable insights from a wide range of digital media (with greater than 95% analysis accuracy) helping organizations identify and leverage the “why” hidden in NPS and CSAT feedback. Vecko helps empower your organization to deliver a better overall experience, by quickly identifying the issues that help you extend the capabilties that exceed your customer’s expectations and resolve others before they become serious impediments to retaining and increasing customer loyalty. Vecko simplifies the understanding of customer feedback by leveraging its proprietary analytics, custom developed algorithms, along with the deep understanding of industry-specific linguistics, terminologies, phraseologies and other proprietary approaches to deliver over 95% accuracy of customer statements made. No additional parsing, processing or validation required.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and businesses seeking a solution to increase customer happiness

Audience

Organizations in need of a solution that provides actionable insights to optimize their customer experience services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Logica Infotech Services
Founded: 2010
India
www.chiexpress.net

Company Information

Enghouse Interactive
Founded: 1984
United States
www.enghouseinteractive.com/ai-insights-vecko-americas

Alternatives

Alternatives

Cognigy.AI

Cognigy.AI

NiCE Cognigy
Delighted

Delighted

Qualtrics
Syn

Syn

Upstage AI

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

No info available.

Integrations

No info available.
Claim CHI Express and update features and information
Claim CHI Express and update features and information
Claim Vecko and update features and information
Claim Vecko and update features and information