CHAMPS

CHAMPS

CHAMPS Software
SMART FM

SMART FM

Nanosoft Technologies
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About

Elevate the effectiveness of your maintenance operations with CHAMPS Software. Our robust yet cost-effective Computerized Maintenance Management Systems (CMMS) software empowers companies in various industries to manage their maintenance programs efficiently, leading to cost savings and heightened worker productivity. CHAMPS CMMS encompasses a wide range of functionalities, including workflow control, scheduling, workforce management, inventory oversight, preventive maintenance, project management, reporting, permits, instrumentation calibration, inspections, purchasing, and much more.

About

SMART FM is a complete web-based Computer Aided Facility Management which helps the customer to computerize organize and enhance their maintenance activities. This helps the customer to streamline, automate, speed-up tasks, record keeping, manage product fault history and various other built in features. We deliver customized product to suite your business process, with its unique capabilities and programming skills enables to manage Assets, Planned Preventive Maintenance schedules, Breakdown Reporting, Employee details, Scheduling, Inventory, Vendor Management, Procurement & MIS reports in an effective methodology. Delivered in hours, with fully managed services by our team. Quickly onboard your team and benefit with Lower-up front cost.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mid-Large commercial and industrial enterprises, such as energy generation, public works, manufacturing, logistics, oil and gas, printing, food and beverage, and more.

Audience

CMMS software for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
CHAMPS offers several licensing models:
- Subscription-Based License
- Perpetual License
- Site License
- Enterprise License
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.2 / 5
features 4.2 / 5
design 4.2 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros & Cons from Real Users

Pros

  • The process to create a work order, either through generating a PM or submitting a work request, is simple. Users can easily track the progress of any work order. When we upgraded to V14, we started utilizing the routing function for work order approvals. It's helped make approving work more efficient.
  • Customizable with their help. Great people to work with. Very knowledgeable and capable. Open to suggestions. Very reasonably priced.
  • Champs staff is so friendly and knowledgeable. We absolutely love our Champs Contacts and the response has been great. Our Staff is very familiar with Champs and has been using it for many years. When there is an issue, we tend to get fast support.
  • Compared to several other CMMS programs I have used in the past is very user friendly. The Administrative aspect of it is much more intuitive than other options. Basic tasks such as adding users, updated data tables, and changing information is simple. The Support I have received in training as well as follow-up support has been very strong and if I have found an issue resolution has been fast and easy to implement. The grid configuration tool eliminated the need for several custom reports we had as they could not be completed on the front end by creating a custom grid view.
  • Initially coming into my role in Danville, IL @ Quaker as a Planner, I was tasked to learn a system that seemed clunky. However we started reaching out to the CHAMPS team for input, training, etc. As time passed we aligned, and began to plan for an upcoming Innovations Seminar in 2020. During 2019 working with CHAMPS making a list of "bugs/fixes" we would like to address, as well as "wish list" items we would like to see added in addition to the base upgrade roll out for the next year. Throughout conversations we learned of training opportunities as well we took advantage of to create a handful of CHAMPS SuperUSERS for the Danville Quaker site. Continuing to work with Nigel, Barb, BJ, David, and Debbi on any small issues, functional questions we may have since then has been absolutely nothing short of SATISFACTORY at the HIGHEST LEVEL of gratitude and appreciation. Not one single person is too busy to help, try to help or gather information for someone in their absence. Nigel even helped best he could while moving across the country! What other CMMS system can you say that about?

Cons

  • Not being able to access different modules when in other modules. If a user is looking at a work order and wants to see the equipment associated with it, they need to open the equipment module rather than just click on the equipment on the work order and that information open. Users are not able to adjust multiple records at once. Such as changing the ‘State’ from RTW to Working on multiple Work Orders at once.
  • Server based version is harder to navigate than other systems out there. Reports take a bit more knowledge and experience to create. Finance likes other software better.
  • There seems to be a lot of work arounds we need to use in the system. It can take some time to get development items. The mobile app is very basic, and our team currently does not use it. Getting data out of champs can be a challenge at times.
  • One feature that may not apply to all Organizations but is a struggle for me since I manage dozens of different sites across the US and have almost 200 users is that there is no batch update feature. This become tedious when I need to reassign work orders or PMs and I have to touch each individual record to make the assignment changes.
  • What didn't I like about Champs? The only thing I can honestly list is I didn't start reaching out to them sooner to tap into their top tier customer service and support they offer, that you just will not get with some of the bigger CMMS companies. Champs will make things right, and re-do things that deliver subpar to expectation without hesitation. So CON's I can only say, the con would be losing them at any time in the future.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CHAMPS Software
Founded: 1976
United States
www.champsinc.com

Company Information

Nanosoft Technologies
United Arab Emirates
www.nanosoft.ae/

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Categories

Categories

CMMS Features

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

EAM Features

CMMS
Energy Management
Equipment Management
Facility Management
Inventory Management
IT Asset Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Software License Management
Warranty Management
Work Order Management

Equipment Maintenance Features

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Fixed Asset Management Features

Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management

Maintenance Management Features

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

CMMS Features

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Integrations

Microsoft Dynamics 365 Finance
Oracle PeopleSoft
SAP Financials

Integrations

Microsoft Dynamics 365 Finance
Oracle PeopleSoft
SAP Financials
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