CHAMPS

CHAMPS

CHAMPS Software
Operations1

Operations1

cioplenu GmbH
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About

Elevate the effectiveness of your maintenance operations with CHAMPS Software. Our robust yet cost-effective Computerized Maintenance Management Systems (CMMS) software empowers companies in various industries to manage their maintenance programs efficiently, leading to cost savings and heightened worker productivity. CHAMPS CMMS encompasses a wide range of functionalities, including workflow control, scheduling, workforce management, inventory oversight, preventive maintenance, project management, reporting, permits, instrumentation calibration, inspections, purchasing, and much more.

About

Operations1 is an AI-powered connected worker platform for digital work instructions, checklists, and inspection protocols in manufacturing. Over 160 industrial companies such as Daimler Truck, Trumpf, and Krones use the software as a worker assistance system and SOP management solution for assembly, quality inspection, and maintenance. It is GDPR-compliant, ISO 27001-certified, and integrates seamlessly with ERP, MES, CAQ, and DMS systems.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Mid-Large commercial and industrial enterprises, such as energy generation, public works, manufacturing, logistics, oil and gas, printing, food and beverage, and more.

Audience

Companies of all sizes

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

CHAMPS offers several licensing models:
- Subscription-Based License
- Perpetual License
- Site License
- Enterprise License
Free Version Not Supported
Free Trial Supported

Pricing

Custom pricing based on number of users, selected modules, and sites. Available on request.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.2 / 5
features 4.2 / 5
design 4.2 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros & Cons from Real Users

Pros

  • The process to create a work order, either through generating a PM or submitting a work request, is simple. Users can easily track the progress of any work order. When we upgraded to V14, we started utilizing the routing function for work order approvals. It's helped make approving work more efficient.
  • Customizable with their help. Great people to work with. Very knowledgeable and capable. Open to suggestions. Very reasonably priced.
  • Champs staff is so friendly and knowledgeable. We absolutely love our Champs Contacts and the response has been great. Our Staff is very familiar with Champs and has been using it for many years. When there is an issue, we tend to get fast support.
  • Compared to several other CMMS programs I have used in the past is very user friendly. The Administrative aspect of it is much more intuitive than other options. Basic tasks such as adding users, updated data tables, and changing information is simple. The Support I have received in training as well as follow-up support has been very strong and if I have found an issue resolution has been fast and easy to implement. The grid configuration tool eliminated the need for several custom reports we had as they could not be completed on the front end by creating a custom grid view.
  • Initially coming into my role in Danville, IL @ Quaker as a Planner, I was tasked to learn a system that seemed clunky. However we started reaching out to the CHAMPS team for input, training, etc. As time passed we aligned, and began to plan for an upcoming Innovations Seminar in 2020. During 2019 working with CHAMPS making a list of "bugs/fixes" we would like to address, as well as "wish list" items we would like to see added in addition to the base upgrade roll out for the next year. Throughout conversations we learned of training opportunities as well we took advantage of to create a handful of CHAMPS SuperUSERS for the Danville Quaker site. Continuing to work with Nigel, Barb, BJ, David, and Debbi on any small issues, functional questions we may have since then has been absolutely nothing short of SATISFACTORY at the HIGHEST LEVEL of gratitude and appreciation. Not one single person is too busy to help, try to help or gather information for someone in their absence. Nigel even helped best he could while moving across the country! What other CMMS system can you say that about?

Cons

  • Not being able to access different modules when in other modules. If a user is looking at a work order and wants to see the equipment associated with it, they need to open the equipment module rather than just click on the equipment on the work order and that information open. Users are not able to adjust multiple records at once. Such as changing the ‘State’ from RTW to Working on multiple Work Orders at once.
  • Server based version is harder to navigate than other systems out there. Reports take a bit more knowledge and experience to create. Finance likes other software better.
  • There seems to be a lot of work arounds we need to use in the system. It can take some time to get development items. The mobile app is very basic, and our team currently does not use it. Getting data out of champs can be a challenge at times.
  • One feature that may not apply to all Organizations but is a struggle for me since I manage dozens of different sites across the US and have almost 200 users is that there is no batch update feature. This become tedious when I need to reassign work orders or PMs and I have to touch each individual record to make the assignment changes.
  • What didn't I like about Champs? The only thing I can honestly list is I didn't start reaching out to them sooner to tap into their top tier customer service and support they offer, that you just will not get with some of the bigger CMMS companies. Champs will make things right, and re-do things that deliver subpar to expectation without hesitation. So CON's I can only say, the con would be losing them at any time in the future.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

CHAMPS Software
Founded: 1976
United States
www.champsinc.com

Company Information

cioplenu GmbH
Founded: 2017
Germany
operations1.com

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Categories

CMMS Supported
EAM Supported

Categories

Equipment Maintenance Features

Customer Database Supported
Dispatch Management Not Supported
Equipment Tracking Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Warranty Tracking Supported
Work Order Management Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Supported
Calibration Management Supported
Dispatch Management Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

CMMS Features

Asset Tracking Supported
Calibration Management Supported
Inventory Control Supported
Key & Lock Management Supported
Mobile Access Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

EAM Features

CMMS Supported
Energy Management Supported
Equipment Management Supported
Facility Management Supported
Inventory Management Supported
IT Asset Management Supported
Maintenance Management Supported
Parts Management Supported
Preventive Maintenance Scheduling Supported
Software License Management Supported
Warranty Management Supported
Work Order Management Supported

Fixed Asset Management Features

Asset Budgeting Supported
Asset Lifecycle Management Supported
Audit Trail Supported
Barcoding / RFID Supported
Depreciation Management Supported
Disposal Management Supported
Document Management Supported
Inventory Tracking Supported
Tax Management Supported

Equipment Maintenance Features

Customer Database Not Supported
Dispatch Management Not Supported
Equipment Tracking Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Warranty Tracking Not Supported
Work Order Management Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Not Supported
Calibration Management Supported
Dispatch Management Not Supported
Inventory Control Not Supported
Inventory Management Not Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Not Supported
Preventive Maintenance Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Forms Automation Features

Approval Process Control Supported
Archiving & Retention Supported
Collaboration Supported
Document Indexing Supported
Drag & Drop Supported
Full Text Search Supported
Remote Document Access Supported
Rules-Based Workflow Supported
Text Editing Supported
Version Control Supported

Inspection Features

Appointment Management Supported
Customer Database Not Supported
Dispatch Management Not Supported
Equipment Tracking Supported
Photos In Reports Supported
Print on Site Supported
Report Templates Supported
Speech Recognition Not Supported
Subcontractor Management Not Supported

Quality Management Features

Audit Management Supported
Complaint Management Not Supported
Compliance Management Supported
Corrective and Preventive Actions (CAPA) Supported
Defect Tracking Supported
Document Control Supported
Equipment Management Supported
ISO Standards Management Not Supported
Maintenance Management Supported
Risk Management Not Supported
Supplier Quality Control Supported
Training Management Supported

Work Instructions Features

Branding & Style Sheets Not Supported
Content Management System Supported
Drag and Drop Supported
Dynamic Tags Supported
Employee Feedback Supported
Guide Approval Workflows Supported
Media Editor Supported
Multi-Brand Publishing Not Supported
Rich Text Editor Supported
SSO (SAML) Supported
Translations Supported
User Management Supported
Version Control Supported

Integrations

App Store Not Supported
DeepL Not Supported
Google Play Not Supported
Microsoft Azure Not Supported
Microsoft Dynamics 365 Finance Supported
Microsoft SharePoint Not Supported
Oracle PeopleSoft Supported
SAP ECC Not Supported
SAP ERP Not Supported
SAP Financials Supported

Integrations

App Store Supported
DeepL Supported
Google Play Supported
Microsoft Azure Supported
Microsoft Dynamics 365 Finance Not Supported
Microsoft SharePoint Supported
Oracle PeopleSoft Not Supported
SAP ECC Supported
SAP ERP Supported
SAP Financials Not Supported
Claim CHAMPS and update features and information
Claim CHAMPS and update features and information
Claim Operations1 and update features and information
Claim Operations1 and update features and information