CES BLUE

CES BLUE

Customized Energy Solutions
MuniBilling

MuniBilling

Crestline Software
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About

CES BLUE is a hosted SaaS platform for retail energy companies that combines transaction management, customer data management, billing, accounts receivable, analytics, and operational workflows. The platform automates electronic data interchange processes for customer enrollment, usage, billing, and other market transactions while providing error capture and work queues for correction. Its billing engine supports configurable product requirements and integrates with wholesale energy market databases and ISO settlement reporting systems. CES BLUE also includes business intelligence dashboards, reporting tools, data analytics, and API-based integrations with upstream and downstream systems. AI-driven capabilities include a chatbot trained on product documentation and user guides to help users navigate and learn the platform.

About

Stop spending a fortune on your billing software! With MuniBilling, you can easily streamline your workflows and maximize your business efficiency. As a cloud-based utility billing software and CIS toolkit, MuniBilling allows customers to enroll, pay, and/or view their sewer bills is an easy and convenient way. This comprehensive web-based billing system can be used for any type of service or fee and allows for unlimited rates and tiers. MuniBilling integrates well with automated meter reading devices, accounting packages, GIS software, third-party software applications, and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Retail energy suppliers, utility market participants, energy operations teams, billing departments, and back-office professionals that need integrated EDI processing, customer data management, billing, analytics, and accounts receivable software

Audience

Towns, cities, homeowner associations, and private companies that bill for recurring usage, metered, and flat rate.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • I can only believe all these good reviews that supposedly apply to MuniBilling are fake or are lies. This platform has given me nothing but headaches I cringe every time I am forced to pay my water bill now to HOPE Water. It's the biggest hassle trying to get through the portal, they charge quite a lump to pay with a card. Ridiculous. I am so angry my water bill is again due and I have no way to fire these people, yet I am forced to pay them 3% just to go through all this hell to pay my bill. You people need to quit with your lies with your good reviews. Nothing has been good about any of this clown business since I was forced into it.

Cons

  • I hated all of it. Like having to pay to use the service, I hated that I am required to give up some of my phones memory with their app

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Customized Energy Solutions
Founded: 1998
United States
www.ces-ltd.com

Company Information

Crestline Software
Founded: 2012
United States
www.munibilling.com

Alternatives

BlueOceanUtility

BlueOceanUtility

Blue Ocean Systems

Alternatives

UtilAbility

UtilAbility

Cogitate
UtilityBilling

UtilityBilling

Utilibill
Muni-Link

Muni-Link

Link Computer Corporation
Tyler Utility CIS

Tyler Utility CIS

Tyler Technologies

Categories

Categories

Utility Billing Features

Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Integrations

QuickBooks Online
Quicken
Rent Manager
Sage Accounting

Integrations

QuickBooks Online
Quicken
Rent Manager
Sage Accounting
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