CCM Platform vs. OpenText xPression Comparison


CCM Platform Azuba Corporation	OpenText xPression OpenText	+	+
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About Napersoft CCM Document Platform 8 is our latest distributed platform solution for Microsoft® Windows and Linux servers. It was developed for today's wired world and offers browser-based computing with many new and advanced features. A platform for medium to very large enterprises that enables Batch, Interactive and OnDemand composition, formatting and delivery of relevant and personalized customer communications via multiple channel support including print, email, text and many more.. And, it supports communications in over 100 different languages including English, Spanish, Chinese, German, French and many more.	About Rapidly integrate xPression’s rules-based assembly, interactive editing and document output capabilities. xPression provides an open architecture that enables seamless integration with systems of record and departmental applications including customer service, customer relationship management, enterprise content management, human capital management, finance, legal, and more. The application integration capabilities of xPression enable organizations to embed document personalization and generation services in any Java, Microsoft, or Web-based application, and easily call xPression from business workflows to generate documents in real time or queue them up for batch processing. xFramework, the published API for xPression, includes a comprehensive set of SOAP and RESTful Web Services, Java API, and JMS facade to rapidly integrate xPression’s rules-based assembly, interactive editing, and robust document output capabilities with new or existing enterprise systems.
Platforms Supported Windows Supported Mac Not Supported Linux Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Health Insurance, Banking, Government plus others	Audience Organizations looking for customer communication management software to optimize customer experience, efficiency and reduce costs
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $40,000 USD Platform options include both Express Edition Pricing (e.g. a la carte pricing), and Enterprise Edition Pricing. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Azuba Corporation Founded: 1986 United States www.azuba.com/products/	Company Information OpenText Founded: 1991 Canada www.opentext.com/products-and-solutions/products/customer-experience-management/customer-communications-management/opentext-xpression/xpression-enterprise-edition
Alternatives JivoChat JivoSite	Alternatives Elixir Cloud Elixir Technologies
TextGears	xpression camera
Textly MacThru	Streamline Ross Video
PolySpeak CLOUD WHALE INTERACTIVE TECHNOLOGY	ProCAT Winner ProCAT
DocPath View All	DocOrigin Eclipse Corporation View All
Categories Customer Communications Management Supported Document Management Supported	Categories Customer Communications Management Supported
Customer Communications Management Features Batch Communications Supported Chat / Messaging Not Supported Content Management Supported Email Distribution Supported Interactive Content Supported Multi-Channel Communications Supported On-Demand Communications Supported Personalization Supported Print Management Supported Template Management Supported Video Content Not Supported Show More Features Document Management Features Access Controls Supported Archiving & Retention Supported Collaboration Tools Supported Compliance Tracking Supported Document Archiving Supported Document Assembly Supported Document Capture Supported Document Conversion Not Supported Document Delivery Supported Document Indexing Supported Document Retention Supported Electronic Signature Supported Email Management Supported File Recovery Supported File Type Conversion Supported Forms Management Supported Full Text Search Supported Offline Access Supported Optical Character Recognition Supported Print Management Supported Version Control Supported
Integrations Adobe Acrobat Not Supported Adobe Dreamweaver Not Supported Adobe InDesign Not Supported IBM FileNet Content Manager Not Supported KloudMate Supported Microsoft Word Not Supported OpenText Documentum Not Supported Windows Server Supported View All 2 Integrations	Integrations Adobe Acrobat Supported Adobe Dreamweaver Supported Adobe InDesign Supported IBM FileNet Content Manager Supported KloudMate Not Supported Microsoft Word Supported OpenText Documentum Supported Windows Server Not Supported View All 6 Integrations
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