CCC ONE Total Repair Platform

CCC ONE Total Repair Platform

CCC Information Services
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About

One complete solution for collision repairers. Why are shops and CCC ONE better together? Because your input fuels our innovation. The Total Repair Platform consolidates all of the critical functions of your business into one application to boost performance, capture more business and reduce costs. From start to finish, CCC ONE improves every stage and every level of the collision repair cycle. Apply as a modular solution, plugging in only where you need it, or expand to the full suite and supercharge your shop’s capabilities. An easy-to-navigate user interface allows you to write faster, more accurate collision repair estimates for any type of vehicle damage. Our platform is accessible on your tablet or smartphone, syncing seamlessly across devices so you can write estimates at the car or anywhere. The CCC ONE® Total Repair Platform doesn’t only enhance your estimating capabilities, it also improves every phase of the collision repair cycle.

About

Manage all customer service communication with our CRM. Your techs and service advisors will impress your customers with service history in real-time. Our text, email, and reminder call automated reminders will reduce no-shows. Electronic ordering with pictures to ensure accuracy on every order, and an inventory system to designate the location. Manage everything from A to Z from returns to core charges. Our powerful scheduling tool allows us to set up appointments and see our daily progress. Our load-leveling system makes it easy to schedule work for shop capacity and avoid overloading any one department. A real-time view of your shop floor with a status of every vehicle, load on each department, and it tells you about parts availability.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Automotive businesses looking for a solution to drive business performance and accelerate performance through actionable insights

Audience

Auto Body solution for businesses

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • We signed on with CCC with the basic plan, And it worked very well, Are shop got very busy and my estimator was overworked big time. I contacted CCC to ask if they had any ways to make are work easier. And they had an add on to help, which doubled the cost. We pay around $1200 a month. The training process started and there was slight improvement.

Cons

  • We have found we do not use or need The added $600 a month Program, We are a small family owned shop, we do not rewrite good estimates from ins. adjusters. We have no need for the time card , or accounting parts of the program, or customers do not respond to generated text messages or it does not work. I believe we were told are PPG paint computer would talk and send CCC reports ,that does not work. Are main supplier is not and will not be a provider. T he list goes on and on.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CCC Information Services
United States
www.cccis.com

Company Information

Rome Technologies
Founded: 1997
United States
www.rometech.com

Alternatives

EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler

Alternatives

EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler
Shop-Probe

Shop-Probe

Automotive Computer Solutions

Categories

Auto Body Supported
Auto Repair Supported

Categories

Auto Body Supported

Auto Repair Features

Billing & Invoicing Not Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Not Supported
Maintenance Scheduling Not Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Not Supported

Auto Body Features

Accounting Management Supported
Billing & Invoicing Supported
Customer Database Supported
Inventory Control Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Payroll Management Supported
Quotes / Estimates Supported
Scheduling Supported
Service History Supported
Vehicle Tracking Supported
VIN Decoder Supported
Work Order Management Supported

Integrations

ImEX Online Supported
Liberate Supported

Integrations

ImEX Online Not Supported
Liberate Not Supported
Claim CCC ONE Total Repair Platform and update features and information
Claim CCC ONE Total Repair Platform and update features and information
Claim Rome Collision Management Software and update features and information
Claim Rome Collision Management Software and update features and information