SAM Service Manager

SAM Service Manager

SAM Software Solutions
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About

CASH is an integrated and expert system providing a complete solution to streamline service management organizations. With up to the minute information, CASH gives you the ability to provide outstanding service cost-effectively, on time and in full – every time. It is modular, flexible and scalable and with expert implementation consulting and comprehensive support your return on investment is rapid and measurable. The fully integrated design of CASH eases information flow so streamlining business processes and reducing communication costs. By automating many processes, CASH releases time in the business providing significant administration savings. It is easy to operate with a familiar Microsoft look and feel and customizable reports provide the clarity of information rather than confusing data. Performance, efficiency and profitability monitoring is at your finger tips as it’s an automatic by-product of the process.

About

SAM Service Manager is an out-of-the-box solution, tailored to the unique needs of your business, suitable for engineering and service businesses. The software is packed with features to help keep your business truly organised and ensure customers are kept updated with the state of any jobs that are outstanding. You can manager assets and Jobs, do resource planning as well as informing you on the profitability of a job or contract.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Companies looking for a service management platform

Audience

Engineering Companies that manufacture products and carry out ongoing support, maintenance and support organisations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

£39/month/user
Configuration and data migration charged extra.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Mentor
Founded: 1984
United Kingdom
www.mentorbs.com

Company Information

SAM Software Solutions
Founded: 2007
United Kingdom
www.samsoftware.com/features

Alternatives

Alternatives

ServiceSight

ServiceSight

Protean Software
Joblogic

Joblogic

Tracer Management Systems

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Physical Security Features

Checkpoint Tracking Not Supported
Customer Management Supported
Data Collection Supported
Event Management Supported
Incident Management Supported
Investigation Management Supported
Multiple Alarm Queues Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Integrations

Sage 50 Not Supported

Integrations

Sage 50 Supported
Claim CASH Service Management and update features and information
Claim CASH Service Management and update features and information
Claim SAM Service Manager and update features and information
Claim SAM Service Manager and update features and information