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About

8am™ CasePeer is smarter case management software for personal injury law firms. CasePeer is the only legal software-as-a-service platform built to drive better outcomes for your clients and your firm. Streamline your law firm’s business operations and increase productivity with our turnkey legal practice management platform designed exclusively for personal injury plaintiffs’ law firms. You're busy helping your clients make a full and fair recovery. That's why we've developed a turnkey platform for plaintiffs' law firms. Hit the ground running in days, not months, with CasePeer's intuitive, easy-to-learn legal practice management software.

About

SmartAdvocate is a fully customizable, award-winning legal case management system with built-in Artificial Intelligence and made to handle the challenges of today’s fast paced, highly competitive and technologically demanding legal landscape. SmartAdvocate’s robust, exclusive Internet-based built-in features, enable firms to manage, store, track and communicate like never before, ensuring that they achieve the highest level of success. With 175+ integration partnerships, firms can customize SmartAdvocate to fit their needs with integrations like eSignature, AI, accounting, texting, medical records retrieval and much more. This revolutionary software will increase your firm's efficiency and profitability.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Personal Injury Law Firms

Audience

A wide variety of practice areas, including Personal Injury, Mass Tort, Workers' Compensation, and many more!

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$79.00/month/user
Free Version Not Supported
Free Trial Not Supported

Pricing

$109 per month per SaaS user
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.9 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.5 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • CASEpeer revolutionized my solo practice. I went from struggling to manage 12 cases to easily managing over 120. Without it, I cannot work at the capacity I do. For two-years I have been voted as Berkeley County's Best Attorney. My secret to achieving this high-level of work is simple: CASEpeer.
  • I am a long-time practicing trial lawyer. I am very experienced with and used both Lexis and Westlaw for my legal research. Then I learned of casePeer. I do not exaggerate when I say that comparing how I researched before and now reminds me of the increased power I felt going from books spread across the table to the benefit of computed research. Using casePeer AI research makes my research exponentially more potent than my colleagues' without casePeer using the tools of the "dark ages." A bonus, casePeer is one of the most accessible, friendly, and supportive companies you will find. A delight all around!
  • CasePEER is a one-stop shop for all things Personal Injury. Statute of Limitations never get missed. The client photos are a great resource plus we love the texting functionality too. Tracking case COSTS is so easy, we even track funding sources there.
  • I love that you can send any email to your CASEPeer notes. You can text a client via the website. For Personal Injury, the Medical Treatment tab is a great tool showing you the total meds to date and also itemized by provider. The Insurance sections allow for you to put multiple adjusters with their assigned roles and add counsel for defendants. There is also a custom tab so you can add any items missing for your personal intake/records. The settlement tab is super useful for keeping track of demands and offers and seeing how payment providers and running costs can change the net settlement for the client. It's also really nice that there are SEPERATE TABS for health insurance liens, attorney liens, AND miscellaneous liens. Updating the lien tabs will reflect upon the settlement tab. If you keep CASEpeer up to date as soon as you get new data, the program will be MORE efficient for you down the road, especially when it comes time to demand writing, litigation, and settlement. There are many other similar features within CASEpeer that are also helpful, but these are my favorite!
  • The ease of use and the ability to get up fairly quickly has been great for us as a small firm. The ability to incorporate texts and emails in the notes is also a real plus.

Cons

  • I am on the road and out of the office often. I wish there was a mobile app for quick and easy lookup.
  • I must say, to date, I have not had a bad experience.
  • Navigating and using the functionality of some of the sections is not as easy as we thought it would be - but we are learning and once you know, YOU KNOW.
  • I wish there was an easier way to pull up contacts, and I wish there was a way to track all communications with that contact. instead, you'll have to go to any case for that contact and search through notes by keyword. If you have any updates on tasks, you have the update the task description, rather than being able to make multiple notes within a task.
  • I would like for the ability to print many of the lists in Word. I would also like the opportunity to customize many of the drop down menus like expert specialty. I am also not crazy about "linked" cases. I would prefer to have everyone captured in one section.

Pros & Cons from Real Users

Pros

  • Easy to use! Makes managing all cases so simple. The process from intake to settlement is smooth!!!!
  • Helps immensely with our time management and organization with documents. We receive a high influx of photos, videos, and other medias that SmartAdvocate has easy-to-use features that assists us.
  • I like that it is very user friendly and it keeps cases very organized. I also like that I can send text messages to the client from the computer without having to use my phone.
  • SmartAdvocate is incredibly customizable and gives us the flexibility to build workflows and processes around how our firm actually operates. It helps create consistency, keeps information organized, and gives us a central place to manage so much of our day to day work.
  • Highly customizable and reliable. Amazing technical support at reasonable prices. I tried all the other popular apps out there. None of them come close to Smart Advocate.

Cons

  • There is nothing that i find wrong with Smart Advocate. It is the best program!
  • There are rare occasions where SmartAdvocate will be down or slow, however they address and fix the issue fairly quickly.
  • I don't really have any complaints. Maybe that there are outages sometimes.
  • Because the system is so robust, there is definitely a learning curve. Some features can feel overwhelming at first until you understand how the different pieces work together.
  • User interface needs a bit more of a modern refresh, but it's mostly cosmetic. Can sometimes feel a bit bloated with too many features, but you are by no means required to use them. On the other hand, better to have them than not have them.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

8am
Founded: 2005
United States
casepeer.com

Company Information

SmartAdvocate
Founded: 2000
United States
www.smartadvocate.com

Alternatives

Alternatives

Assembly Neos

Assembly Neos

Assembly Software
Assembly Neos

Assembly Neos

Assembly Software
Clio

Clio

Themis Solutions
Clio

Clio

Themis Solutions

Categories

AI Legal Supported
Family Law Supported
Legal CRM Supported

Categories

Law Practice Management Features

Billing & Invoicing Supported
Calendar Management Supported
Client Portal Supported
Conflict Management Supported
Contract Management Not Supported
CRM Supported
Document Management Supported
Email Management Supported
Legal Case Management Supported
Task Management Supported
Time Tracking Supported
Trust Accounting Supported

Legal Case Management Features

Billing Management Supported
Calendar Management Supported
Case Notes Supported
Client Management Supported
Communication Tracking Supported
Conflict Management Supported
Corporations Not Supported
Court Management Supported
Discovery Management Supported
Docket Management Supported
Document Management Supported
Expense Tracking Supported
Government Not Supported
Law Firms Supported
Records Management Supported
Task Management Supported
Time Tracking Supported
Trust Accounting Supported

Law Practice Management Features

Billing & Invoicing Not Supported
Calendar Management Supported
Client Portal Supported
Conflict Management Supported
Contract Management Not Supported
CRM Supported
Document Management Supported
Email Management Supported
Legal Case Management Supported
Task Management Supported
Time Tracking Supported
Trust Accounting Not Supported

Legal Case Management Features

Billing Management Not Supported
Calendar Management Supported
Case Notes Supported
Client Management Supported
Communication Tracking Supported
Conflict Management Supported
Corporations Not Supported
Court Management Supported
Discovery Management Supported
Docket Management Supported
Document Management Supported
Expense Tracking Supported
Government Not Supported
Law Firms Supported
Records Management Supported
Task Management Supported
Time Tracking Supported
Trust Accounting Not Supported

Legal Document Management Features

Access Controls Supported
Archiving & Retention Supported
Collaboration Not Supported
Contract Management Supported
Document Assembly Supported
Document Indexing Not Supported
Document Tagging Supported
Full Text Search Supported
Version Control Not Supported

Integrations

Alert Communications Supported
ApexChat Supported
Case Status Supported
Lead Docket Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Ngage Live Chat Supported
QuickBooks Online Supported
Quilia Supported
Zapier Supported
Bridge Legal Not Supported
CallFire Not Supported
Dropbox Supported
Google Calendar Supported
Hona Supported
Intake Forecast Not Supported
Microsoft OneDrive Supported
RingCentral RingEX Not Supported
eFax Corporate Supported
eLaw Not Supported

Integrations

Alert Communications Supported
ApexChat Supported
Case Status Supported
Lead Docket Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Ngage Live Chat Supported
QuickBooks Online Supported
Quilia Supported
Zapier Supported
Bridge Legal Supported
CallFire Supported
Dropbox Not Supported
Google Calendar Not Supported
Hona Not Supported
Intake Forecast Supported
Microsoft OneDrive Not Supported
RingCentral RingEX Supported
eFax Corporate Not Supported
eLaw Supported
Claim 8am CasePeer and update features and information
Claim 8am CasePeer and update features and information
Claim SmartAdvocate and update features and information
Claim SmartAdvocate and update features and information