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About

8am™ CasePeer is smarter case management software for personal injury law firms. CasePeer is the only legal software-as-a-service platform built to drive better outcomes for your clients and your firm. Streamline your law firm’s business operations and increase productivity with our turnkey legal practice management platform designed exclusively for personal injury plaintiffs’ law firms. You're busy helping your clients make a full and fair recovery. That's why we've developed a turnkey platform for plaintiffs' law firms. Hit the ground running in days, not months, with CasePeer's intuitive, easy-to-learn legal practice management software.

About

SmartAdvocate is a fully customizable, award-winning legal case management system with built-in Artificial Intelligence and made to handle the challenges of today’s fast paced, highly competitive and technologically demanding legal landscape. SmartAdvocate’s robust, exclusive Internet-based built-in features, enable firms to manage, store, track and communicate like never before, ensuring that they achieve the highest level of success. With 175+ integration partnerships, firms can customize SmartAdvocate to fit their needs with integrations like eSignature, AI, accounting, texting, medical records retrieval and much more. This revolutionary software will increase your firm's efficiency and profitability.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Personal Injury Law Firms

Audience

A wide variety of practice areas, including Personal Injury, Mass Tort, Workers' Compensation, and many more!

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$79.00/month/user
Free Version
Free Trial

Pricing

$109 per month per SaaS user
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.9 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.5 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • CASEpeer revolutionized my solo practice. I went from struggling to manage 12 cases to easily managing over 120. Without it, I cannot work at the capacity I do. For two-years I have been voted as Berkeley County's Best Attorney. My secret to achieving this high-level of work is simple: CASEpeer.
  • I am a long-time practicing trial lawyer. I am very experienced with and used both Lexis and Westlaw for my legal research. Then I learned of casePeer. I do not exaggerate when I say that comparing how I researched before and now reminds me of the increased power I felt going from books spread across the table to the benefit of computed research. Using casePeer AI research makes my research exponentially more potent than my colleagues' without casePeer using the tools of the "dark ages." A bonus, casePeer is one of the most accessible, friendly, and supportive companies you will find. A delight all around!
  • CasePEER is a one-stop shop for all things Personal Injury. Statute of Limitations never get missed. The client photos are a great resource plus we love the texting functionality too. Tracking case COSTS is so easy, we even track funding sources there.
  • I love that you can send any email to your CASEPeer notes. You can text a client via the website. For Personal Injury, the Medical Treatment tab is a great tool showing you the total meds to date and also itemized by provider. The Insurance sections allow for you to put multiple adjusters with their assigned roles and add counsel for defendants. There is also a custom tab so you can add any items missing for your personal intake/records. The settlement tab is super useful for keeping track of demands and offers and seeing how payment providers and running costs can change the net settlement for the client. It's also really nice that there are SEPERATE TABS for health insurance liens, attorney liens, AND miscellaneous liens. Updating the lien tabs will reflect upon the settlement tab. If you keep CASEpeer up to date as soon as you get new data, the program will be MORE efficient for you down the road, especially when it comes time to demand writing, litigation, and settlement. There are many other similar features within CASEpeer that are also helpful, but these are my favorite!
  • The ease of use and the ability to get up fairly quickly has been great for us as a small firm. The ability to incorporate texts and emails in the notes is also a real plus.

Cons

  • I am on the road and out of the office often. I wish there was a mobile app for quick and easy lookup.
  • I must say, to date, I have not had a bad experience.
  • Navigating and using the functionality of some of the sections is not as easy as we thought it would be - but we are learning and once you know, YOU KNOW.
  • I wish there was an easier way to pull up contacts, and I wish there was a way to track all communications with that contact. instead, you'll have to go to any case for that contact and search through notes by keyword. If you have any updates on tasks, you have the update the task description, rather than being able to make multiple notes within a task.
  • I would like for the ability to print many of the lists in Word. I would also like the opportunity to customize many of the drop down menus like expert specialty. I am also not crazy about "linked" cases. I would prefer to have everyone captured in one section.

Pros & Cons from Real Users

Pros

  • The platform really guides you through all stages of a case, from new business tracking to closure. Automated processes and tasking templates have streamlined both case maintenance and all communication within and outside our firm.
  • Ease of getting documents into the case. Abilitiy to sort through and create documents. Easy abilitiy to email directly from the case. Excellent customer service with video how to responses. Ease of editing form documents in the SA word editor.
  • Customization, Flexibility, and responsiveness of the Smart Advocate team to suggestions and requests.
  • It is a Great Case management tool that keeps my investigations and tasks on track. There are so many options to zero in what you want to record, and the reports that you can get out .
  • SmartAdvocate offers a modern, user-friendly interface that makes onboarding effortless, while its powerful document management system keeps every file organized and easy to search. The platform’s automation features significantly reduce repetitive tasks, and the reporting tools provide clear, actionable insights into case progress and team performance. Its integrations especially with Outlook streamline daily communication, and the customizable workflows allow teams to tailor the system to their specific practice needs. Overall, it delivers reliable performance and makes day-to-day case management far more efficient.

Cons

  • We use the cloud based system and do not have the best internet connections, so it does sometimes bog us down. SA also offers an on-site server option that would rectify this that we are looking into.
  • There are so many options for each tab and setting that sometimes that it can be tough to find the exact customization you are looking for.
  • Lots of features and tools, sometimes I would like to turn off or hide features we don't use.
  • There is nothing i can think of that i do not like about this tool.
  • While SmartAdvocate is highly capable, there are a few areas where it could improve. The system can feel a bit slow when generating larger reports or handling heavy workloads, and the mobile app still lacks the stability and functionality needed for quick, on-the-go access. Some advanced customization options also require a bit of a learning curve, which may slow down initial setup for smaller teams. None of these are deal-breakers, but refining these areas would make the overall experience even stronger.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

8am
Founded: 2005
United States
casepeer.com

Company Information

SmartAdvocate
Founded: 2000
United States
www.smartadvocate.com

Alternatives

Alternatives

Assembly Neos

Assembly Neos

Assembly Software
Assembly Neos

Assembly Neos

Assembly Software
Clio

Clio

Themis Solutions
Clio

Clio

Themis Solutions

Categories

Categories

Law Practice Management Features

Billing & Invoicing
Calendar Management
Client Portal
Conflict Management
Contract Management
CRM
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting

Legal Case Management Features

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

Law Practice Management Features

Billing & Invoicing
Calendar Management
Client Portal
Conflict Management
Contract Management
CRM
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting

Legal Case Management Features

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

Legal Document Management Features

Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control

Integrations

Alert Communications
ApexChat
Case Status
Lead Docket
Microsoft 365
Microsoft Outlook
Ngage Live Chat
QuickBooks Online
Quilia
Zapier
8am
Docubee
EvenUp
Google Calendar
Hona
MessageMedia
Microsoft OneDrive
Milestones Professional
Soluno
eLaw

Integrations

Alert Communications
ApexChat
Case Status
Lead Docket
Microsoft 365
Microsoft Outlook
Ngage Live Chat
QuickBooks Online
Quilia
Zapier
8am
Docubee
EvenUp
Google Calendar
Hona
MessageMedia
Microsoft OneDrive
Milestones Professional
Soluno
eLaw
Claim 8am CasePeer and update features and information
Claim 8am CasePeer and update features and information
Claim SmartAdvocate and update features and information
Claim SmartAdvocate and update features and information