CAS genesisWorld vs. InProd Comparison


CAS genesisWorld CAS Software AG	InProd InProd Solutions Pty Ltd	+	+
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About CAS genesisWorld #1 CRM software for your company. Revolutionize your customer relationship management – with the powerful CRM standard solution CAS genesisWorld. With a range of flexible modules, the CRM solution fits your requirements exactly. Intelligent interfaces enable the solution to adapt to your existing ecosystem with ease. Customer data is entered, maintained and used profitably across all departments. Your company will form one team and together you will impress your customers. Benefit from corporate processes and access the latest customer data in one central CRM solution. Access all customer sales and customer services data with ease. View and edit current customer data using any one of the common mobile devices while on the move. Provide first-class customer consulting and services using current data. Adapt your CRM solution to meet your sector's needs and fit your company size. Produce customized offers to help convince your target group.	About InProd brings modern software delivery practices, including CI/CD, Infrastructure-as-Code, and automated change management, to Genesys Cloud and Genesys Engage contact centers. It integrates with Git to version-control your Genesys configuration and automate promotions across environments while intelligently handling environment-specific differences. The platform's auditing engine logs every configuration change with full object comparison, enabling teams to pinpoint the root cause of incidents quickly and revert precisely, whether that is a single parameter or an entire environment state. Change automation capabilities let engineering teams build custom workflows: trigger external testing tools, enforce governance rules, auto-complete agent onboarding, or prevent unauthorized modifications. InProd is the DevOps backbone for serious Genesys operations teams.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies in need of a CRM standard solution to improve their customer relationship management	Audience Contact center operations and engineering teams, enterprises using Genesys Cloud or Genesys Engage, DevOps teams managing multi-environment contact center deployments.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos No images available
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $2/month/user Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information CAS Software AG Founded: 1986 Germany www.cas.de/en/products/relationship-management/cas-genesisworld.html	Company Information InProd Solutions Pty Ltd Australia www.inprod.io
Alternatives vtenext	Alternatives Pointel Genesys Configuration Management Solution Pointel
JustRelate CRM JustRelate Group	NuGenesis SDMS Waters
Genesys Cloud CX Genesys	GENESYS Vitech Corporation
PureSocial Sixbell	Zuken GENESYS Zuken
Genesis Genesis Enterprises View All	Rudder Normation View All
Categories CRM Supported	Categories Software Configuration Management (SCM) Supported
Show More Features CRM Features Calendar/Reminder System Supported Call Logging Not Supported Document Storage Supported Email Marketing Supported Internal Chat Integration Supported Lead Scoring Not Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Not Supported Segmentation Supported Social Media Integration Supported Task Management Supported Territory Management Not Supported
Integrations Genesys Cloud CX Not Supported Inxmail Supported View All 1 Integration	Integrations Genesys Cloud CX Supported Inxmail Not Supported View All 1 Integration
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