CAS genesisWorld

CAS genesisWorld

CAS Software AG
InProd

InProd

InProd Solutions Pty Ltd
+
+

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About

CAS genesisWorld #1 CRM software for your company. Revolutionize your customer relationship management – with the powerful CRM standard solution CAS genesisWorld. With a range of flexible modules, the CRM solution fits your requirements exactly. Intelligent interfaces enable the solution to adapt to your existing ecosystem with ease. Customer data is entered, maintained and used profitably across all departments. Your company will form one team and together you will impress your customers. Benefit from corporate processes and access the latest customer data in one central CRM solution. Access all customer sales and customer services data with ease. View and edit current customer data using any one of the common mobile devices while on the move. Provide first-class customer consulting and services using current data. Adapt your CRM solution to meet your sector's needs and fit your company size. Produce customized offers to help convince your target group.

About

InProd brings modern software delivery practices, including CI/CD, Infrastructure-as-Code, and automated change management, to Genesys Cloud and Genesys Engage contact centers. It integrates with Git to version-control your Genesys configuration and automate promotions across environments while intelligently handling environment-specific differences. The platform's auditing engine logs every configuration change with full object comparison, enabling teams to pinpoint the root cause of incidents quickly and revert precisely, whether that is a single parameter or an entire environment state. Change automation capabilities let engineering teams build custom workflows: trigger external testing tools, enforce governance rules, auto-complete agent onboarding, or prevent unauthorized modifications. InProd is the DevOps backbone for serious Genesys operations teams.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in need of a CRM standard solution to improve their customer relationship management

Audience

Contact center operations and engineering teams, enterprises using Genesys Cloud or Genesys Engage, DevOps teams managing multi-environment contact center deployments.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$2/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CAS Software AG
Founded: 1986
Germany
www.cas.de/en/products/relationship-management/cas-genesisworld.html

Company Information

InProd Solutions Pty Ltd
Australia
www.inprod.io

Alternatives

Alternatives

JustRelate CRM

JustRelate CRM

JustRelate Group
GENESYS

GENESYS

Vitech Corporation
PureSocial

PureSocial

Sixbell
Genesis

Genesis

Genesis Enterprises
Rudder

Rudder

Normation

Categories

CRM

Categories

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Integrations

Genesys Cloud CX
Inxmail

Integrations

Genesys Cloud CX
Inxmail
Claim CAS genesisWorld and update features and information
Claim CAS genesisWorld and update features and information
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