CARM-Pro

CARM-Pro

Intelligent Banking Solutions
CollectX

CollectX

Code First IT Hub
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About

As a single-product, single-industry firm, Intelligent Banking Solutions focuses exclusively on debt collection software for banks. You need not explain banking to us. We have firsthand experience with your asset recovery challenges and have spent more than three decades perfecting the best debt collection software for banking: CARM-Pro™ Collection and Recovery Manager, Professional™. CARM-Pro™ debt collection software is the vital technology your special asset officers need to comprehensively record, manage, and recover all debt owed to your bank. This robust system empowers banks to increase income, decrease loan delinquencies, and reduce debt charge-offs. CARM-Pro seamlessly interfaces and integrates with your bank’s core and non-primary account servicing system. This allows your account managers to gain a full overview and status of all borrower accounts.

About

CollectX is a debt-collection and call-center CRM for teams handling collection workflows. It provides role-based modules for administrators, managers, tele-callers, field team leads, and back-office staff. Call-center tools include manual, auto, power and IVR calling, call recordings, dashboards, MIS reporting, feedback forms, and pickup generation. Field operations include customer address navigation, visit and calling history, contact details, team tracking, visit feedback, and WhatsApp sharing. Back-office functions cover semi-automated distribution, reminders, employee lifecycle processes, attendance, incentives, payroll, petty cash, assets, and report exports. Managers can monitor activity through dashboards and live field tracking; the system also generates liner PDFs, client ID cards, and biodata. Plans are priced by team size rather than per user, with tiers for teams up to 20, 50, 100, and unlimited users.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Banks and financial firms interested in a debt collection solution

Audience

Debt Collection Agencies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3,995 one-time payment
Free Version Not Supported
Free Trial Not Supported

Pricing

₹9,000/month
Basic: ₹9,000/month for up to 20 users; Professional: ₹17,000/month for up to 50 users; Enterprise: ₹28,000/month for up to 100 users; Premium: ₹44,000/month for unlimited users. Pay six months and get one month free, or pay 12 months and get three months free. Taxes extra where applicable.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Intelligent Banking Solutions
Founded: 1989
United States
www.ibshome.com/debt-collection-software-for-banks/

Company Information

Code First IT Hub
Founded: 1992
India
www.codefirstithub.com

Alternatives

Alternatives

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AroTRON

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ENCollect

ENCollect

Enterprise Tiger
CyberCollect

CyberCollect

CyberCollect Software Solutions
DialerAI

DialerAI

Star2Billing S.L. (ESB65173742)

Categories

Debt Collection Supported

Categories

Debt Collection Supported

Debt Collection Features

Agency Management Supported
Auto Dialer Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported

Integrations

WhatsApp Not Supported

Integrations

WhatsApp Supported
Claim CARM-Pro and update features and information
Claim CARM-Pro and update features and information
Claim CollectX and update features and information
Claim CollectX and update features and information