CALLR vs. FreePBX Comparison


CALLR	FreePBX Sangoma Technologies	+	+
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		Related Products DialedIn DialedIn is a modern call center software designed to transform customer interactions and streamline your operations, helping teams achieve more daily. By automating and optimizing key workflows across inbound, outbound, and blended environments, DialedIn helps you boost agent productivity and deliver better outcomes across every call. Key features include: • Fast Setup & Deployment • User-Friendly Interface • Advanced Predictive, Preview & Progressive Dialing • Smart Call Routing • No-Code Integrations • Comprehensive Reports • Real-Time Analytics • Security & Compliance • Scalable Architecture • Spam Mitigation With Our Patented CleanCallerID™ Technology • Exceptional 24/7 U.S.-Based Support • Flexible Pricing Options Choose a package that fits your team and budget. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead. 625 Ratings Visit Website Phonexa Phonexa is an enterprise-grade tracking and distribution platform for calls, leads, fraud, and compliance, in addition to a fully integrated stack of tools that enable marketers to track and optimize performance. At the core of the Phonexa ecosystem are LMS Sync for intelligent lead management and lead distribution, and Call Logic for advanced call tracking, routing, AI Call Agents, and pay-per-call campaigns, each enhanced by automation and real-time analytics. With a global presence, Phonexa supports clients across diverse industries, including insurance, financial services, home services, and beyond. 244 Ratings Visit Website CTM CTM, formerly known as CallTrackingMetrics, is a conversation intelligence and call tracking platform that helps businesses measure marketing performance, manage customer communications, and improve sales conversions. The software tracks phone calls, text messages, website forms, and chats to identify the advertising campaigns and channels that generate customer inquiries. Its AI-powered conversation analytics provide call transcription, summarization, sentiment analysis, and lead scoring. CTM also offers intelligent call routing, automated follow-ups, AI voice agents, and contact center management tools. Reporting dashboards help organizations analyze marketing attribution, advertising return on investment, customer interactions, and sales team performance. The platform integrates with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications to connect marketing data with customer conversations and revenue outcomes. 939 Ratings Visit Website Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 1,838 Ratings Visit Website Community Phone Calling made modern. Your business number. Your employees' phones. Our amazing features. A dial menu spoken by our voice actors. Callers press numbers to make purchases, hear MP3s, connect to specific staff, and more. Make and answer calls using your number on multiple phones without the caller ever knowing. Employees hear secret in-house menus, transfer calls, and send voicemails to their email, all from their dialpad. These business features require no new software or hardware. Your dialpad come to life. Porting your business or personal number at the press of a button. Select from our menu of modern voice features for your business or personal line. We'll activate these features on your current phone for you. No work (or learning) required from you. We'll be here to transform your number whenever your desires change. 1,597 Ratings Visit Website DialerAI Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting. The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider. Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines. 5 Ratings Visit Website TollFreeForwarding Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. Forward your calls to any phone number in the world. Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours. Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up. Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time. 3,231 Ratings Visit Website Zoom Phone Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics. 2,944 Ratings Visit Website Hostaway Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. WHAT YOU CAN DO WITH HOSTAWAY Real-time sync on calendars, pricing, and messages across all major channels (Airbnb, Vrbo, Booking.com, Google) Automate 93% of repetitive guest communication with AI Replies Increase earnings by 25%+ with Dynamic Pricing Track performance with advanced reporting and insights Self-serve Owner Portals and automated statements for professional, transparent owner reporting Create or connect your own direct booking website WHY HOSTS CHOOSE HOSTAWAY For property managers scaling from 5 to 500+ properties, Hostaway grows with you. And, for when you need assistance: Award winning 24/7 phone support, with help always a call away A comprehensive Help Center for self-service A 97%+ customer satisfaction rating Global team for multi-language coverage 2,110 Ratings Visit Website QEval QEval is contact center quality assurance software that automates quality monitoring across 100% of voice, chat, and email interactions. Most call center QA teams manually sample 1 to 5% of calls. QEval replaces that with AI-powered speech analytics, automated quality scoring, and real-time compliance monitoring. Core functionality: call monitoring and evaluation, agent performance management, sentiment analysis, keyword detection, customer experience analytics, coaching workflows, gamification, and 110+ dashboards with predictive analytics. Compliance monitoring covers PCI, HIPAA, and GDPR with 98% accuracy and real-time alerts. QEval's speech analytics engine is trained on 138M+ interactions with 94% classification accuracy. The platform deploys in 30 days, not the 90 to 120 days typical of call center quality monitoring software. ISO 27001, SOC 2, PCI-DSS certified. Built by Etech Global Services for Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO. 30 Ratings Visit Website
About Lower the cost of ownership of your business comms infrastructure. Pay as you go. Global network. Direct routes. Volume and usage discounts. Our SIP & IAX solutions are world-class. We offer features such as elastic trunking, instant provisioning, direct interconnections and secured connections. Whether you are a call center with 25 or 200 agents, we can meet all of your SIP enterprise needs for call termination and origination. CALLR handles both the encoding and decoding of your signal. We support all major codecs, both in and out. Our solution is compatible with all major VoIP software: Asterisk, Freeswitch, Vicidial, FreePBX. Be it for outbound or inbound, we address all your calling needs. Thanks to our smart routing system, we are able to offer competitive prices that decrease your volume of calls. Our SIP & IAX network is global. We can provide you with reliable service with local interconnection through data centers wherever your network is located.	About The “Free” in FreePBX stands for Freedom. That’s because FreePBX, the world’s most popular open source IP PBX, gives users the tools to build a phone system tailored to their needs. Discover the power of open source communications. Take a look at all the built-in features FreePBX has to offer and start building your phone system. Transform your FreePBX install into a robust Unified Communications system with commercial modules from Sangoma and other add-ons for FreePBX. Visit the Knowledge Base on the FreePBX Wiki! Or let FreePBX experts assist with support for installing FreePBX, updating, troubleshooting, and beyond. Completely free to download and use, the power of FreePBX comes from a global community of developers who ensure it remains a high compatibility and customizable platform with all the key features needed to build a scalable business phone system on any budget.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Supported Cloud Not Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Businesses seeking a global voice and SMS service provider for smarter user interactions	Audience Companies interested in a completely free open source PBX system
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $1 per month Free Version Supported Free Trial Supported	Pricing No information available. Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.0 / 5 ease 1.0 / 5 features 5.0 / 5 design 5.0 / 5 support 1.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Have used FreePBX since 2007 and reliable and stable PBX, since then Sangoma have added lots of new features that any business could use. I think as in a free system, FreePBX is great if you have technical knowledge to set it up. Cons I can't say I have ever used their support, but seem lots more expensive than big vendors like Cisco for support. I am sure to compete in this arena they will improve the support model. The system is good, so might not need support most answers are found online. The only reason for support are bugs that may come up.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information CALLR Founded: 2010 France callr.com	Company Information Sangoma Technologies Founded: 1984 Canada www.freepbx.org
Alternatives Wiretap Telecom	Alternatives 3CX
XCastLabs	Yeastar P-Series PBX System Yeastar
KingAsterisk KingAsterisk Technologies	Asterisk Sangoma Technologies
Voximal Ulex Innovative Systems	SIPStation Sangoma
Call Center Studio View All	Wiretap Telecom View All
Categories IVR Supported	Categories PBX Supported Telephony Supported
Show More Features IVR Features Call Center Supported Call Logging Supported Call Recording Supported Call Routing Supported Multiple Scripts Supported Phone Key Input Supported Survey Management Not Supported Text to Speech Supported Voice Customization Supported Voice Mail Supported
Integrations AWS Marketplace Not Supported Azure Marketplace Not Supported CRMTiger Not Supported DID Logic Not Supported DIDforSale Not Supported Dynamics Telephony Not Supported FlyNumber Not Supported GTranscribe Not Supported Google Analytics Supported ICTBroadcast Not Supported NetThunder Not Supported Oreka TR Not Supported PBXDom Not Supported SIP Caller Not Supported SIP.US Not Supported SIPStation Not Supported Syncro Not Supported Telnyx Not Supported Whaller Supported Wiretap Telecom Not Supported Show More Integrations View All 2 Integrations	Integrations AWS Marketplace Supported Azure Marketplace Supported CRMTiger Supported DID Logic Supported DIDforSale Supported Dynamics Telephony Supported FlyNumber Supported GTranscribe Supported Google Analytics Not Supported ICTBroadcast Supported NetThunder Supported Oreka TR Supported PBXDom Supported SIP Caller Supported SIP.US Supported SIPStation Supported Syncro Supported Telnyx Supported Whaller Not Supported Wiretap Telecom Supported Show More Integrations View All 19 Integrations
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