CALLMaster Software vs. SoftSmiths Comparison


CALLMaster Software SpeechSoft	SoftSmiths	+	+
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We have integrated all modules necessary to run your business efficiently and effectively in one easy-to-use software: Client Relations Management (CRM), Field & Equipment Management, Business Analytics, Accounting and Finance, Payment Processing, IP Telephony & SMS Integration, Human Capital Management, Quality Assurance, and Enterprise Planning System (ERP). Map View: The interactive maps provide a real-time view of your leads, crews, and equipment locations. To make scheduling and marketing easier, the map will show you where your leads and clients are located. 565 Ratings Visit Website Macaw AMS Macaw AMS is for selling Insurance. Brokers, MGAs, MGUs, Program Managers and Lloyds Coverholders can use Macaw AMS to automate their operating model. Macaw AMS is built with a customer-centric model. It supports CRM, Sales, Underwriting, Rating, Policy Servicing, Claims Intimation and Billing. Self-service portals are available for Customers, Producers and Carriers. 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About SpeechSoft Inc. develops and sells telephony automation software, and offers hardware and turnkey solutions that integrate with various telephony environments. Voice over Internet Protocol (VoIP), T1, Digital PBX and Analog. Combining six powerful telephony features into a single software package, CALLMaster software provides an integrated telephony solution for various businesses. SpeechSoft telephony products are scalable and support open non-proprietary architecture. This enables you to design cost-effective solutions that are customized to meet your business needs and budget. SpeechSoft, Inc. has been developing and selling telephony automation software since 1987. Our extensive industry experience has enabled us to provide cost-effective telephony solutions to our customers in many industries. We continue to partner with industry leaders Microsoft and Dialogic to provide leading-edge solutions.	About Our seamlessly integrated platform is designed from the ground up to address increased complexity introduced by sub-hourly markets and increased transaction volumes, and to enable our customers to operate at the highest level of operational efficiencies. SoftSmiths’ solutions enable our customers to profitably and reliably operate in the competitive market place. Developed to solve business challenges, SoftSmiths platform is combined with in-depth industry knowledge and industry standard technologies to deliver unparalleled reliability, performance, openness and scalability. Our goal is to make technology conform to the business, not vice-versa. In doing so, SoftSmiths’ solutions are able to support changing business practices through an unmatched level of adaptability, flexibility and scalability.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Call center agents and sales teams in search of a telephony automation software solution	Audience Energy companies
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $1.00/month/user Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information SpeechSoft www.speechsoft.com	Company Information SoftSmiths Founded: 1997 United States www.softsmiths.com
Alternatives GAO Research	Alternatives MoneySmith
Sewan	MarketSmith
Phone EVE VoiceCTI Communications	Smith.ai
BDM Voice	LangSmith LangChain
PBXware Bicom Systems View All	PatternSmith Autometrix View All
Categories Call Center Infrastructure (CCI) Supported Telephony Supported	Categories Energy Management Supported
Show More Features Telephony Features Auto-Dialer Not Supported Call Center Management Supported Call Monitoring Supported Contact Management Not Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Not Supported VoIP Supported	Show More Features Energy Management Features Benchmarking Not Supported Bill Audit Not Supported Bill Database Not Supported Bill Importing Not Supported Budgeting & Forecasting Not Supported Compliance Management Not Supported Contract Management Supported Cost / Use Reporting Not Supported Emissions Monitoring Not Supported Energy Price Analysis Not Supported Facility Scheduling Not Supported Greenhouse Gas Tracking Not Supported Load Control Not Supported Load Forecasting Supported Meter Tracking Not Supported Risk Management Not Supported Weather Normalization Not Supported
Integrations No info available.	Integrations No info available.
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