Bynry SMART360

Bynry SMART360

Bynry INC
GeoViewer

GeoViewer

Nobel Systems
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About

SMART360 is a cloud-native, all-in-one utility management platform built by Bynry for water, electric, and gas utilities serving roughly 3,000 to 100,000 connections. It replaces the common "five separate systems" stack (billing, CIS, meter data, work orders, assets, analytics) with a single platform on a single database, so every function shares the same data in real time. It is delivered as multi-tenant SaaS, vendor-hosted, with continuous automatic updates and no on-premise servers to maintain. Pricing is per meter/connection, with unlimited users and all modules included. It is a cloud-native, multi-tenant, single codebase, microservices, built for the cloud from day one, not a legacy engine hosted on cloud VMs. Configuration replaces custom code, and upgrades are continuous and included rather than periodic paid projects. Single shared database across all modules, so a change one team makes is visible to every other team immediately.

About

Managing many stand-alone systems is hard. Paper based systems are cumbersome, work intensive, often unorganized, and inefficient. GeoViewer Online unifies these areas of your operations, from managing work orders, maintaining assets, reducing costs, tracking inventory and customer billing. It’s an all-in-one solution allowing managers to oversee all areas of your organization through one app. With GeoViewer Online, it’s easy to manage the daily workload for the organization. Create, change, assign and review work orders, inspections, service orders before or during in-field and see tasks through completion. GeoViewer’s Map based interface brings GIS data into focus, allowing you to utilize the data that you already have, while allowing you to edit, add information to, and analyze. You can also see historical information as well as As Built and CAD Drawings tied to the location, asset, or work order.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Water, electric, and gas utilities in the 3,000–100,000 connection range, including municipal utilities, cooperatives, investor-owned utilities, and smaller water districts and service corporations, primarily in the US.

Audience

Organizations looking for a real-time location based operations management platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

We have 3 package:
1. Smart Billing
2. Smart Workforce
3.Smart Utility
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The help me with my company utilities I really appreciate there efforts in bill management and utilities
  • Bynry provides an all-in-one utility management system with excellent features like automated meter reading, billing, and real-time customer communication. The mobile-friendly interface is a huge plus, allowing field teams to work efficiently on the go. Integration with third-party tools is seamless, making it easier to scale operations.
  • This is an amazing technology that brings efficiency to small and medium size utility operations. These systems need this critical technology the most since they are minimally staffed and do not have the capability to deploy higher cost, complex solutions.
  • SMART360's cloud-based, multi-tenant, and multi-utility architecture supports efficient management of multiple utilities on a single platform. The platform is highly user-friendly, enabling seamless adoption across diverse user groups. Exceptional compatibility with both manual and smart meters, with a meter reading app capable of processing 5000 readings in under two minutes. Integration with multiple OEM smart meters ensures seamless operations. Digital service orders with tracking enhance issue resolution efficiency, while the consumer mobile app provides easy access to bill payments and complaint tracking.

Cons

  • There is nothing I could think about them they are very compliant
  • Some advanced reporting features could be improved for better customization. Additionally, occasional minor lags in the dashboard experience can be noticed when dealing with high data loads.
  • It would be helpful to have more adoption so that the utilities can help each other and the company can expand the current capabilities of the technology.
  • The integration with multiple OEM smart meters is impressive, but expanding the range of compatible devices could increase the platform’s versatility for even more diverse utilities.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Bynry INC
Founded: 2022
United States
www.bynry.com

Company Information

Nobel Systems
Founded: 1995
United States
www.nobel-systems.com

Alternatives

Alternatives

UpKeep

UpKeep

UpKeep Maintenance Management
UtilAbility

UtilAbility

Cogitate
EnSight+

EnSight+

EnSight Plus

Categories

Categories

Utility Billing Features

Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems Features

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Utility Billing Features

Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems Features

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

GIS Features

3D Imagery
Census Data Integration
Color Coding
Geocoding
Image Exporting
Image Management
Internet Mapping
Interoperability
Labeling
Map Creation
Map Sharing
Near-Matching
Reverse Geocoding
Spatial Analysis

IoT Features

Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Integrations

Amazon Web Services (AWS)
ArcGIS
IntelliShift
Paymentus
Stripe

Integrations

Amazon Web Services (AWS)
ArcGIS
IntelliShift
Paymentus
Stripe
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