Buzzspot

Buzzspot

Buzzspot.co
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About

Buzzspot is a web-based AI assistant that businesses can add to customer-facing websites to answer visitor questions using their own website pages, documentation, product information, and uploaded files. It builds a searchable knowledge base from those sources and presents answers in an embedded chat experience. Businesses can use the assistant to handle common support questions, collect and qualify prospective-customer details, and offer appointment or demo scheduling. A shared conversation inbox lets staff monitor chats and take over when a person is needed. The service supports multiple languages and can be added with website-builder plugins or an embed script. It is aimed at e-commerce businesses, SaaS and technology companies, professional service providers, and web agencies seeking website support and lead-capture tools. Plans include monthly message allowances, assistant limits, and human-agent seats that vary by tier.

About

Companies struggle to prove event lead quality, quantify face-to-face value, protect data privacy – all while trying to capture leads. Meanwhile, marketers are challenged with reporting results and integrating data for marketing and sales. Cvent LeadCapture provides the only solution you will need from the most trusted platform in event software. Universal LeadCapture is a mobile application that enables exhibitors to gather leads with a single, consistent application at all of the events that they attend. This application eliminates the need to manually collect and transcribe business cards, or worse, rent expensive and all-too-often antiquated lead-scan devices that differ from event to event and provide an inconsistent qualification process. Universal LeadCapture is a single, consistent solution to capture, qualify, and follow up with leads at all trade shows and third-party events. This flexibility is accomplished via integrations with a wide variety of providers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small & Medium Businesses, Startups, E-Commerce & DTC Brands (Shopify, WooCommerce), Web, SEO & Marketing Agencies, Professional Services & High-Value Inbound Verticals (Real Estate, Dental & Healthcare Clinics, Legal Practices, Home Services), SaaS & Tech Platforms

Audience

Event organizers that want to capture leads from events, tradeshows, etc.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$19
Essential: $19/month for 1,000 messages. Corporate: $49/month for 100,000 messages and up to three assistants. Enterprise: $99/month for 250,000 messages and up to five assistants. Monthly or annual billing is available; annual plans are advertised with two months free. Paid plans include a seven-day trial, and no setup fee is listed.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.6 / 5
ease 4.4 / 5
features 4.0 / 5
design 4.4 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • LeadCapture is a helpful Cvent tool that we often utilize for on-site events. Highly recommend this product.
  • Designed to streamline the process of capturing leads and attendee info at events. Valuable for post event follow up. Loved that you can download to own device vs having to rent separate device. Easy to pull reports.
  • Cvent LeadCapture is designed to streamline the process of capturing leads and attendee information at events. It can help exhibitors and event organizers efficiently gather and manage leads, which can be valuable for post-event follow-ups and marketing.
  • 1. Easy setup and training 2. Immediate sync-up with API 3. Allows to use your own device 4. Out of box reports 5. Business card scanning 6. Good support
  • Helps our sponsors be more interactive with the attendees at our event, while also helping their lead qualification process.

Cons

  • I wish there were more options to edit but overall there are not many cons.
  • Cost. Technology hurdle for our exhibitors. Reporting - wasn’t pulling all information. Exhibitors needed extra training since this was a new feature to them.
  • Lead capture tools often come with a price, and some users may find the cost of Cvent's Lead Capture tool to be a drawback if it doesn't align with their budget.
  • Nothing to report, it works as per defined feature list.
  • Cost is a big factor in full adoption of all of our sponsors.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Buzzspot.co
www.buzzspot.co

Company Information

Cvent
Founded: 1999
United States
www.cvent.com/en/onsite-solutions/lead-capture

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Gather

Gather

Gather Capture
iCapture

iCapture

Cvent

Categories

AI Chatbots Supported

Categories

Lead Capture Supported

Integrations

Cvent Lead Scoring Not Supported
Adobe Marketo Engage Not Supported
Cal.com Supported
Calendly Supported
Cvent Virtual Attendee Hub Not Supported
GoHighLevel Supported
Google Analytics Supported
Make Supported
Shopify Supported
Webflow Supported
Wix Supported
WooCommerce Supported
WordPress Supported
Zapier Supported

Integrations

Cvent Lead Scoring Supported
Adobe Marketo Engage Supported
Cal.com Not Supported
Calendly Not Supported
Cvent Virtual Attendee Hub Supported
GoHighLevel Not Supported
Google Analytics Not Supported
Make Not Supported
Shopify Not Supported
Webflow Not Supported
Wix Not Supported
WooCommerce Not Supported
WordPress Not Supported
Zapier Not Supported
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