RecensioAIRecensioAI BV
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Related Products
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About
Manage your social media CRM operation with teams and tickets gathered on just one platform. Prioritise messages and comments using tickets, enabling your analysts to focus on the most important cases first, configure alerts for critical situations, and create teams and FAQs to simplify and improve customer service. Use Buzzmonitor’s Smart Replies to obtain automatic replies on all social media platforms, facilitating the work of your human resources and providing your customer service team with real-time information. In addition to managing your entire social media customer service operation, you can also manage and reply to emails. This means that if your brand or your client’s brand responds to customers via email, you can keep track of your team’s performance using the same customer service reports and SLA provided by Buzzmonitor for social media.
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About
Most local business owners know reputation matters — but there's no time to chase reviews, reply to customers, or post on social media weekly. RecensioAI handles all of it automatically.
After every visit, RecensioAI sends review requests by email, SMS, or WhatsApp. Happy customers go to Google. Unhappy customers get a private channel to the owner — stopping bad reviews before they go live.
Every review gets an AI-written reply within seconds, in the customer's language and your brand tone.
RecensioAI is also a full marketing engine. AI writes and schedules fresh posts for Instagram, Facebook, and Google weekly. Send email campaigns to your customer list. Auto-publish top reviews as branded social posts. Manage your Google Business Profile, capture WiFi leads, and track local competitors.
One dashboard. One subscription. Replaces Birdeye, Hootsuite, and Mailchimp. Setup takes 10 minutes.
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Platforms Supported
Windows
Not Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
SMEs looking for a Social CRM platform to respond to their clients on multiple channels
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Audience
Local business owners, multi-location brands and franchise operators in hospitality, healthcare, retail, and services industries
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$47/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationBuzzMonitor
Founded: 2004
Spain
getbuzzmonitor.com/en/social-crm/
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Company InformationRecensioAI BV
Founded: 2026
Netherlands
my.recensioai.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Facebook
Supported
Instagram
Supported
WhatsApp
Supported
Facebook Messenger
Supported
Google Business Profile
Not Supported
LinkedIn
Supported
X (Twitter)
Supported
YouTube
Supported
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Integrations
Facebook
Supported
Instagram
Supported
WhatsApp
Supported
Facebook Messenger
Not Supported
Google Business Profile
Supported
LinkedIn
Not Supported
X (Twitter)
Not Supported
YouTube
Not Supported
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