RecensioAI

RecensioAI

RecensioAI BV
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About

Manage your social media CRM operation with teams and tickets gathered on just one platform. Prioritise messages and comments using tickets, enabling your analysts to focus on the most important cases first, configure alerts for critical situations, and create teams and FAQs to simplify and improve customer service. Use Buzzmonitor’s Smart Replies to obtain automatic replies on all social media platforms, facilitating the work of your human resources and providing your customer service team with real-time information. In addition to managing your entire social media customer service operation, you can also manage and reply to emails. This means that if your brand or your client’s brand responds to customers via email, you can keep track of your team’s performance using the same customer service reports and SLA provided by Buzzmonitor for social media.

About

Most local business owners know reputation matters — but there's no time to chase reviews, reply to customers, or post on social media weekly. RecensioAI handles all of it automatically. After every visit, RecensioAI sends review requests by email, SMS, or WhatsApp. Happy customers go to Google. Unhappy customers get a private channel to the owner — stopping bad reviews before they go live. Every review gets an AI-written reply within seconds, in the customer's language and your brand tone. RecensioAI is also a full marketing engine. AI writes and schedules fresh posts for Instagram, Facebook, and Google weekly. Send email campaigns to your customer list. Auto-publish top reviews as branded social posts. Manage your Google Business Profile, capture WiFi leads, and track local competitors. One dashboard. One subscription. Replaces Birdeye, Hootsuite, and Mailchimp. Setup takes 10 minutes.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SMEs looking for a Social CRM platform to respond to their clients on multiple channels

Audience

Local business owners, multi-location brands and franchise operators in hospitality, healthcare, retail, and services industries

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$47/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

BuzzMonitor
Founded: 2004
Spain
getbuzzmonitor.com/en/social-crm/

Company Information

RecensioAI BV
Founded: 2026
Netherlands
my.recensioai.com

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Categories

Social CRM Supported

Categories

Local Marketing Supported

Integrations

Facebook Supported
Instagram Supported
WhatsApp Supported
Facebook Messenger Supported
Google Business Profile Not Supported
LinkedIn Supported
X (Twitter) Supported
YouTube Supported

Integrations

Facebook Supported
Instagram Supported
WhatsApp Supported
Facebook Messenger Not Supported
Google Business Profile Supported
LinkedIn Not Supported
X (Twitter) Not Supported
YouTube Not Supported
Claim BuzzMonitor and update features and information
Claim BuzzMonitor and update features and information
Claim RecensioAI and update features and information
Claim RecensioAI and update features and information