Intellecta AI

Intellecta AI

Intellecta
+
+

Related Products

  • ShareCRM
    68 Ratings
    Visit Website
  • Pipedrive
    10,300 Ratings
    Visit Website
  • Popl
    7,154 Ratings
    Visit Website
  • Creatio
    523 Ratings
    Visit Website
  • Act!
    40 Ratings
    Visit Website
  • Zendesk
    7,748 Ratings
    Visit Website
  • BrandMail
    323 Ratings
    Visit Website
  • Admiral
    68 Ratings
    Visit Website
  • Assembled
    254 Ratings
    Visit Website
  • VoucherCart
    62 Ratings
    Visit Website

About

Manage your social media CRM operation with teams and tickets gathered on just one platform. Prioritise messages and comments using tickets, enabling your analysts to focus on the most important cases first, configure alerts for critical situations, and create teams and FAQs to simplify and improve customer service. Use Buzzmonitor’s Smart Replies to obtain automatic replies on all social media platforms, facilitating the work of your human resources and providing your customer service team with real-time information. In addition to managing your entire social media customer service operation, you can also manage and reply to emails. This means that if your brand or your client’s brand responds to customers via email, you can keep track of your team’s performance using the same customer service reports and SLA provided by Buzzmonitor for social media.

About

Intellecta is trained on your company's data and uses GPT models to respond to customer inquiries across various platforms, such as chat, social media, and email. Intellecta enhances your social media presence by automatically liking, replying to comments and DMs, and moderating by flagging and removing negative comments to protect your brand's reputation and ad spend. Extract real-time insights from your social networks, email, and chat to understand customer interactions with your brand. This enables you to spot trends and identify problems early, staying ahead in customer engagement. Intellecta enables manual input, allowing users to upload documents or input data directly for precise knowledge integration and customer support enhancement.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

SMEs looking for a Social CRM platform to respond to their clients on multiple channels

Audience

Businesses requiring a solution to instantly responds to customers via chat, social media, or email

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BuzzMonitor
Founded: 2004
Spain
getbuzzmonitor.com/en/social-crm/

Company Information

Intellecta
Portugal
intellecta.io

Alternatives

Alternatives

Alhena

Alhena

Alhena.ai

Categories

Categories

Integrations

Facebook
Instagram
Facebook Messenger
Gorgias
LinkedIn
Shopify
WhatsApp
X (Twitter)
YouTube
Zendesk

Integrations

Facebook
Instagram
Facebook Messenger
Gorgias
LinkedIn
Shopify
WhatsApp
X (Twitter)
YouTube
Zendesk
Claim BuzzMonitor and update features and information
Claim BuzzMonitor and update features and information
Claim Intellecta AI and update features and information
Claim Intellecta AI and update features and information