Instasilo

Instasilo

Symalite
+
+

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About

Manage your social media CRM operation with teams and tickets gathered on just one platform. Prioritise messages and comments using tickets, enabling your analysts to focus on the most important cases first, configure alerts for critical situations, and create teams and FAQs to simplify and improve customer service. Use Buzzmonitor’s Smart Replies to obtain automatic replies on all social media platforms, facilitating the work of your human resources and providing your customer service team with real-time information. In addition to managing your entire social media customer service operation, you can also manage and reply to emails. This means that if your brand or your client’s brand responds to customers via email, you can keep track of your team’s performance using the same customer service reports and SLA provided by Buzzmonitor for social media.

About

Instasilo allows you manage your Instagram messages. Instasilo lets you use tags to manage and organize your Instagram conversations and leads. It is easy to install from the Google Chrome store, just click on the Instasilo extension on your chrome extensions tab and select Instasilo to use the extension. Instasilo also allows you to make custom templates that you can specifically tailored to certain category of tagged users as you wish. The extension allows you send mass messages to your tagged followers too. Main features of Instasilo include: • Create custom tags • Add followers of your choice to your tags • Create custom templates • Send bulk messages to your templates • Set randomize delays to prevent being flagged by Instagram

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SMEs looking for a Social CRM platform to respond to their clients on multiple channels

Audience

Business owners, social media managers, content creators, influencers, business owners, marketing professionals

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$7/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

BuzzMonitor
Founded: 2004
Spain
getbuzzmonitor.com/en/social-crm/

Company Information

Symalite
Founded: 2012
symalite.com

Alternatives

Alternatives

Riff

Riff

Zima Media OÜ

Categories

Social CRM Supported

Categories

Social CRM Supported

Integrations

Instagram Supported
Facebook Supported
Facebook Messenger Supported
LinkedIn Supported
WhatsApp Supported
X (Twitter) Supported
YouTube Supported

Integrations

Instagram Supported
Facebook Not Supported
Facebook Messenger Not Supported
LinkedIn Not Supported
WhatsApp Not Supported
X (Twitter) Not Supported
YouTube Not Supported
Claim BuzzMonitor and update features and information
Claim BuzzMonitor and update features and information
Claim Instasilo and update features and information
Claim Instasilo and update features and information