Related Products
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About
Manage your social media CRM operation with teams and tickets gathered on just one platform. Prioritise messages and comments using tickets, enabling your analysts to focus on the most important cases first, configure alerts for critical situations, and create teams and FAQs to simplify and improve customer service. Use Buzzmonitor’s Smart Replies to obtain automatic replies on all social media platforms, facilitating the work of your human resources and providing your customer service team with real-time information. In addition to managing your entire social media customer service operation, you can also manage and reply to emails. This means that if your brand or your client’s brand responds to customers via email, you can keep track of your team’s performance using the same customer service reports and SLA provided by Buzzmonitor for social media.
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About
Definio Reply™ is an integrated platform capable of addressing the needs of management, analysis, reporting and logging of financial assets. The target customers of the Definio Reply™ solution have as their objective the active management and monitoring of financial portfolios. The integration of the financial database with the asset database makes Definio Reply™ a viable and complete alternative to vertical portals. Definio Reply™ platform combines a ful set of advanced features like a centralised financial database and a common infrastructure for analysis, reporting and communication. Moreover the platform is composed by specialised modules for portfolio, risk and performance management and support of consultancy services. Definio Reply™ has a fully adaptable configuration adaptable to the needs of your organisation.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
SMEs looking for a Social CRM platform to respond to their clients on multiple channels
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Audience
Organizations searching for a financial platform helping them analyse, report and logging financial assets
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBuzzMonitor
Founded: 2004
Spain
getbuzzmonitor.com/en/social-crm/
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Company InformationDefinio Reply
Founded: 1996
Italy
www.reply.com/definio-reply/en/
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Alternatives |
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Categories |
Categories |
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Integrations
Facebook
Facebook Messenger
Instagram
LinkedIn
WhatsApp
X (Twitter)
YouTube
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Integrations
Facebook
Facebook Messenger
Instagram
LinkedIn
WhatsApp
X (Twitter)
YouTube
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