BuyBack Pro SQL vs. Orbox Comparison


BuyBack Pro SQL BuyBack Pro	Orbox ORBCOM	+	+
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About BuyBackPro Inc. has been offering software solutions to scrap yards, recycling centers, and processors for the last 20 years. In that time, we have listened closely to hundreds of businesses like yours to make BuyBackPro SQL, the fastest, easiest, most flexible and complete software in the industry. We operate lean, fast, and affordable. We refer to BuyBackPro SQL as our unlimited version offering unlimited transactions per day and unlimited on-site stations. Every user feature has unlimited potential to be individualized per company and per user to meet the requirements needed to get you into compliance and to do the bulk of the work for you. Our famous "All-In-One Screen" makes our software extremely easy to use, as most clients spend less than a day learning to operate it and many go live within the first week.	About Simple to setup - Supports several phone models and multiple operators and it’s easily integrated to existent centrals. Easily manage all your phone communications – through an intuitive and nice platform. Route each incoming phone call to the right person/agent at the most appropriate time. Easily record, monitor and listen to all calls conducted by your operation via an intuitive online control panel. Allows you to create unlimited call routes, which you can easily manage in the back office. Customized messages for automatic attendance- setup by extension number, by time or by caller. Redirect incoming calls to predefined numbers and forward busy calls to your queue with the caller's information saved for reference. Conference calling is a powerful feature that can save you time and money when trying to connect 3 or more people.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience scrap yards, recycling centers, and processors searching for a Recycling Management solution	Audience Companies searching for a powerful Call Center solution to improve customer service
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $9.995 per license Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information BuyBack Pro United States www.buybackpro.com/products.html	Company Information ORBCOM Founded: 2002 Portugal orbcom.pt/our-products/orbox/
Alternatives ScrapRight ScrapRight Software	Alternatives MightyCall
Scrap Dragon Scrap Dragon Software	Aircall
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ReSpark	CallTower
Nexus Nexus Metal Recycling Software View All	Thirdlane View All
Categories Recycling Supported	Categories Business Phone Systems Supported Business VoIP Supported Call Center Supported Call Center Infrastructure (CCI) Supported Unified Communications Supported
Show More Features Recycling Features Billing & Invoicing Not Supported Brokerage Management Not Supported Buy / Sell Ticketing Supported Container Management Supported Customer Database Supported Dispatch Management Not Supported Electronics Recycling Not Supported Fingerprint Scanning Supported ID Scanning Not Supported Integrated Cameras Supported Inventory Tracking Supported Logistics Not Supported Market Price Tracking Not Supported Plant Management Not Supported Plastics Recycling Supported Pulp & Paper Recycling Not Supported Receiving / Production Management Not Supported Scrap Recycling Supported	Show More Features Business Phone Systems Features Call Logging Not Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Not Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Not Supported Web Conferencing Not Supported Business VoIP Features Call Parking Not Supported Call Recording Supported Contact Management Not Supported Encryption Not Supported IVR / Voice Recognition Supported Ring Groups Not Supported SIP Trunking Supported Unified Communications Not Supported Voice Quality Enhancement Not Supported Call Center Features Blended Call Center Not Supported Call Logging Not Supported Call Recording Supported Call Scripting Not Supported Campaign Management Not Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Not Supported IVR / Voice Recognition Supported Manual Dialer Not Supported Outbound Call Center Not Supported Predictive Dialer Not Supported Progressive Dialer Not Supported Queue Management Supported Real-time Chat Not Supported Reporting/Analytics Supported Unified Communications Features Audio / Video Conferencing Not Supported Calendar Management Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Not Supported File Sharing Not Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Supported
Integrations SQL Server Supported Descartes Fleet Performance Management Not Supported Microsoft Entra ID Not Supported MySQL Not Supported PostgreSQL Not Supported SQLite Not Supported Salesforce Not Supported View All 1 Integration	Integrations SQL Server Supported Descartes Fleet Performance Management Supported Microsoft Entra ID Supported MySQL Supported PostgreSQL Supported SQLite Supported Salesforce Supported View All 7 Integrations
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