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About

Quickly create recurring subscriptions for your customers. Our automated billing system tracks, monitors and processes monthly invoices. Generate reports on virtually any aspect of your business. From low stock to financial projections we have a way to report on it. Never misplace another repair ticket, failed payment or unsent invoice. SLA Alerts keep track of everything so you don't have to. Quickly and easily accept a customer's payment and apply it to a repair ticket as a deposit. Convert repair tickets into detailed, professional-looking invoices with a single click. Add existing inventory items to repair tickets which will be automatically transferred to invoices. Track when customers open invoices by IP address, time and whether they have been viewed. Use previously added inventory items or easily add, edit and track one-off items on the fly. Tired of rebuilding elaborate invoices? With a single click, clone and assign new invoices.

About

Fixitize is an all-in-one repair shop management platform designed to simplify operations, increase efficiency, and eliminate workflow chaos. From tickets and work orders to scheduling, payroll, inventory, and point of sale, Fixitize centralizes every daily task into one intuitive system. Shops can track jobs from intake to completion, manage parts and stock in real time, and streamline customer communication with built-in automation. Flexible workflows adapt to any repair business—whether you service phones, computers, electronics, or multi-location operations. With powerful reporting and smart tools that scale as you grow, Fixitize ensures every team member works faster and more accurately. It’s everything a repair shop needs to run smoothly from day one.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Computer repair businesses searching for a CRM solution to manage customers and operations

Audience

Electronics repair shop owners, device and computer repair businesses, service center managers, technicians, and small to mid-sized repair teams looking for a cloud-based system to manage repair tickets, work orders, inventory, staff schedules, invoicing, and point-of-sale operations.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$24.99 per month
Free Version
Free Trial

Pricing

$49/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Simple and flexible. I can customise ticket forms and fields to match exactly how my business works. Doesn't require any training. Perfect for someone like me who has growing business needs.
  • Fixitize makes it easy to manage repair jobs, spare parts, and customer records in one place. We handle industrial automation equipment, so tracking parts, serial numbers, and repair history is critical. The job workflow is clear, inventory updates correctly, and the system works well for daily operations without being overly complex.

Cons

  • Some third-party apps that I have used with other software are not there, but still sufficient enough at its own.
  • Some advanced automation-specific features like deep PLC asset mapping or highly customized reports are still limited. A few UI areas could be faster when handling large inventories, but nothing that blocks daily work.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BusyBench
Founded: 2015
United States
busybench.com

Company Information

Fixitize
Founded: 2023
Australia
fixitize.com

Alternatives

Alternatives

SmartRepair System

SmartRepair System

Quantumic IT Solutions
SmartRepair System

SmartRepair System

Quantumic IT Solutions

Categories

Categories

Repair Shop Features

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Repair Shop Features

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Integrations

Twilio

Integrations

Twilio
Claim BusyBench and update features and information
Claim BusyBench and update features and information
Claim Fixitize and update features and information
Claim Fixitize and update features and information