Related Products
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About
Burq is a cloud delivery orchestration platform for retailers, grocers, convenience businesses, distributors, and teams managing orders across locations, carriers, and in-house fleets. It connects with existing order and logistics systems through an API, webhooks, or dashboard. For each order, Burq evaluates provider and fleet options against the delivery promise, availability, and operating rules, then supports dispatch, tracking, rerouting, customer updates, and exception handling. Its Decision Graph records the options, selected action, and reasoning for each order. Teams can use manual, shadow, review, or autonomous decision modes, with human oversight and rules controlling execution. The platform includes provider-network management, driver workflows, delivery performance analysis, billing reconciliation, and QR-based in-store checkout. Burq maintains SOC 2 Type II and ISO 27001 security credentials and has moved more than half a billion dollars in orders across the US and Canada.
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About
WeSupply Labs helps merchants provide the best post-purchase customer experience when selling online with their integrated services designed to assure a smooth post-purchase experience for end-users.
Features Summary:
✓Proactive Notifications of delivery status
✓Package Tracking
✓Returns & RMA
✓Store Locator with complete SEO schema and Social Integration
✓In Store Pickup & Curbside for connecting Ecommerce, ERP and POS
✓Delivery Estimate Algorithm based on historical processing & delivery
✓Customer Satisfaction Score survey and Net Promoter Score
✓Analytics & Statistics for data-driven decisions
✓Branded Tracking Page for a premium self-service tracking experience
Integrations:
🔗Magento 2 - Full integration from Order Tracking to Returns and Store Pickup
🔗Shopify - Full integration from Order Tracking and Returns
🔗BigCommerce - Full integration from Order Tracking via Zapier App
🔗Netsuite - Full integration via Celigo
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Multi-store retailers, grocery and convenience, big-and-bulky sellers, and B2B distributors delivering to job sites that move orders across stores, DCs, and delivery providers.
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Audience
eCommerce companies
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$0.03/shipment
Find a plan that’s right for your business!
Not sure about which plan to go for? Talk to our sales expert today: https://wesupplylabs.com/pricing/
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationBurq
Founded: 2021
United States
burq.ai/
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Company InformationWeSupply Labs
Founded: 2008
United States
bit.ly/2YUJ06y
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Alternatives |
Alternatives |
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Categories |
Categories |
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Delivery Management Features
Customer Portal
Supported
Dispatch Management
Not Supported
Driver ETA
Not Supported
Driver Management
Not Supported
For Courier Services
Not Supported
For Freight
Not Supported
For Restaurants
Not Supported
Order Tracking
Supported
Routing
Not Supported
Scheduling
Not Supported
Signature Capture
Not Supported
Surveys & Feedback
Not Supported
Order Fulfillment Features
Choose Shipping Service
Not Supported
eCommerce Integration
Supported
Global Shipping
Supported
Inventory Management
Supported
Multi-Channel Support
Supported
Order Management
Supported
Production Logistics
Supported
Recycling
Not Supported
Returns Management
Supported
Supply Chain Management
Supported
Order Management Features
Back Order Management
Supported
Catalog Management
Not Supported
Inventory Management
Not Supported
Order Entry
Not Supported
Order Fulfillment
Supported
Order Tracking
Supported
Recurring Orders
Supported
Returns Management
Supported
Shipping Management
Supported
Special Order Management
Supported
Returns Management Features
3PL / ERP Integration
Not Supported
Automated Exchanges
Not Supported
Branded Experience
Supported
Custom Return Policy
Supported
Inventory Management
Not Supported
One-Click Returns Processing
Supported
Returns Analytics
Supported
Shopper Self-Service
Supported
Smart Data Collection
Supported
Shipment Tracking Features
Alerts/Notifications
Supported
Delivery Estimate
Supported
For eCommerce
Supported
For Freight
Not Supported
Status Tracking
Supported
Website Integration
Supported
Shipping Features
Air Shipping
Not Supported
Bills of Lading
Not Supported
Container Shipping
Not Supported
Freight Shipping
Not Supported
Ground Shipping
Supported
Import / Export
Not Supported
Ocean Shipping
Not Supported
Parcel Shipping
Supported
Quotes / Estimates
Supported
Shipment Tracking
Supported
Warehouse Management
Not Supported
Shopping Cart Features
Abandoned Cart Saver
Not Supported
Catalog Management
Not Supported
Credit Card Processing
Not Supported
Discount / Coupon Management
Not Supported
Inventory Control
Not Supported
Product Configurator
Supported
Product Ratings / Reviews
Supported
Refund Management
Supported
Returns Management
Supported
Shipping Management
Supported
Tax Management
Not Supported
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Integrations
Axis LMS
Not Supported
BigCommerce
Not Supported
Celigo
Not Supported
DoorDash
Supported
Grubhub
Supported
Klaviyo
Not Supported
Magento
Not Supported
Model Context Protocol (MCP)
Supported
NetSuite
Not Supported
Roadie
Supported
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Integrations
Axis LMS
Supported
BigCommerce
Supported
Celigo
Supported
DoorDash
Not Supported
Grubhub
Not Supported
Klaviyo
Supported
Magento
Supported
Model Context Protocol (MCP)
Not Supported
NetSuite
Supported
Roadie
Not Supported
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