Audience

Multi-store retailers, grocery and convenience, big-and-bulky sellers, and B2B distributors delivering to job sites that move orders across stores, DCs, and delivery providers.

About Burq

Burq is a cloud delivery orchestration platform for retailers, grocers, convenience businesses, distributors, and teams managing orders across locations, carriers, and in-house fleets. It connects with existing order and logistics systems through an API, webhooks, or dashboard. For each order, Burq evaluates provider and fleet options against the delivery promise, availability, and operating rules, then supports dispatch, tracking, rerouting, customer updates, and exception handling. Its Decision Graph records the options, selected action, and reasoning for each order. Teams can use manual, shadow, review, or autonomous decision modes, with human oversight and rules controlling execution. The platform includes provider-network management, driver workflows, delivery performance analysis, billing reconciliation, and QR-based in-store checkout. Burq maintains SOC 2 Type II and ISO 27001 security credentials and has moved more than half a billion dollars in orders across the US and Canada.

Integrations

API:
Yes, Burq offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Burq
Founded: 2021
United States
burq.ai/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
24/7 Live Support
Online

Burq Frequently Asked Questions

Q: What kinds of users and organization types does Burq work with?
Q: What languages does Burq support in their product?
Q: What kind of support options does Burq offer?
Q: What other applications or services does Burq integrate with?
Q: Does Burq have an API?
Q: What type of training does Burq provide?

Burq Product Features

Delivery Management

For Courier Services Not Supported
For Restaurants Not Supported
Customer Portal Not Supported
Driver Management Not Supported
Order Tracking Not Supported
Driver ETA Not Supported
Routing Not Supported
For Freight Not Supported
Scheduling Not Supported
Surveys & Feedback Not Supported
Dispatch Management Not Supported
Signature Capture Not Supported