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About

Burq is a cloud delivery orchestration platform for retailers, grocers, convenience businesses, distributors, and teams managing orders across locations, carriers, and in-house fleets. It connects with existing order and logistics systems through an API, webhooks, or dashboard. For each order, Burq evaluates provider and fleet options against the delivery promise, availability, and operating rules, then supports dispatch, tracking, rerouting, customer updates, and exception handling. Its Decision Graph records the options, selected action, and reasoning for each order. Teams can use manual, shadow, review, or autonomous decision modes, with human oversight and rules controlling execution. The platform includes provider-network management, driver workflows, delivery performance analysis, billing reconciliation, and QR-based in-store checkout. Burq maintains SOC 2 Type II and ISO 27001 security credentials and has moved more than half a billion dollars in orders across the US and Canada.

About

Spoonfed is an intuitive, cloud-based, food order management solution for meetings and conferences. A global system, highly configurable for simple and complex contracts, with a range of business use cases to drive revenue. Empower your customers through online, mobile responsive, ordering and order management; View/edit/repeat/cancel order functionality within customer’s profile – no need to call the catering team; Allergens/nutritional information viewable – with option to add notes. Group Ordering enables individual requests as part of a larger order, with meals separately wrapped for contactless pickup/delivery. Our ‘best in class’ ordering experience is undergirded by Back of House reporting with comprehensive, end-to-end order management system for catering teams. Highly responsive support and onboarding from teams in USA and UK. Eliminate mistakes, save time for both customers and catering teams with a Streamlined production data ensuring accurate orders are out on time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Multi-store retailers, grocery and convenience, big-and-bulky sellers, and B2B distributors delivering to job sites that move orders across stores, DCs, and delivery providers.

Audience

FSM companies, Corporate Caterers, Retail and Restaurant chains/franchises, Social Enterprise Caterers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Varied price tariffs available
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Burq
Founded: 2021
United States
burq.ai/

Company Information

Spoonfed
Founded: 2010
United Kingdom
getspoonfed.com

Alternatives

Alternatives

FoodStorm

FoodStorm

Instacart
KxCatering

KxCatering

Kinetic
Dragonfly OS

Dragonfly OS

Dragonfly Tech, Inc.
ChefTec

ChefTec

Culinary Software Services

Categories

Categories

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Not Supported
Driver Management Supported
For Courier Services Supported
For Freight Not Supported
For Restaurants Supported
Order Tracking Supported
Routing Not Supported
Scheduling Supported
Signature Capture Not Supported
Surveys & Feedback Supported

Catering Features

Banquet Management Supported
Billing & Invoicing Supported
Booking Management Supported
Calendar Management Supported
Contract Management Supported
Costing Supported
Customer Database Supported
Event Management Supported
Facility Management Supported
Inventory Management Supported
Kitchen / Menu Management Supported
Order Management Supported
Quote Management Supported
Recipe Management Supported
Waitstaff Management Not Supported

Food Service Management Features

Costing Supported
For Cafeterias Supported
For Healthcare Facilities Supported
Free / Reduced Meals Supported
Inventory Management Not Supported
Menu Planning Supported
Nutritional Analysis Supported
Online Payments / Funding Supported
Point of Sale (POS) Supported
Purchasing Not Supported
Recipe Management Supported
Schools Not Supported
Tray Tracking Not Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Not Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Not Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Not Supported
Table Management Not Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Integrations

DoorDash Supported
Authorize.Net Not Supported
Google Maps Not Supported
Grubhub Supported
Mailchimp Not Supported
Model Context Protocol (MCP) Supported
PayPal Not Supported
QuickBooks Online Not Supported
Roadie Supported
Sage Accounting Not Supported
Shipt Supported
Square Card Reader Not Supported
Uber Supported
Unicheck Not Supported
Xero Not Supported

Integrations

DoorDash Supported
Authorize.Net Supported
Google Maps Supported
Grubhub Not Supported
Mailchimp Supported
Model Context Protocol (MCP) Not Supported
PayPal Supported
QuickBooks Online Supported
Roadie Not Supported
Sage Accounting Supported
Shipt Not Supported
Square Card Reader Supported
Uber Not Supported
Unicheck Supported
Xero Supported
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