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About

Burq is a cloud delivery orchestration platform for retailers, grocers, convenience businesses, distributors, and teams managing orders across locations, carriers, and in-house fleets. It connects with existing order and logistics systems through an API, webhooks, or dashboard. For each order, Burq evaluates provider and fleet options against the delivery promise, availability, and operating rules, then supports dispatch, tracking, rerouting, customer updates, and exception handling. Its Decision Graph records the options, selected action, and reasoning for each order. Teams can use manual, shadow, review, or autonomous decision modes, with human oversight and rules controlling execution. The platform includes provider-network management, driver workflows, delivery performance analysis, billing reconciliation, and QR-based in-store checkout. Burq maintains SOC 2 Type II and ISO 27001 security credentials and has moved more than half a billion dollars in orders across the US and Canada.

About

More conversions at checkout with the right delivery options. Rapid access to the world’s largest network of shippers. Retain customers with easy self-service tracking and returns. Scale your ecommerce and safeguard your delivery promise with Delivery Management Software. Access the world’s largest network of 400+ carriers. Automate carrier selection and print labels at lightning-fast speed, even during the busiest shopping periods. Offer the delivery choices your customers want. Display accurate delivery timeframes at checkout. Never make a delivery promise you can’t keep. Give your customers a better eCommerce experience with accurate delivery promises and more convenient shipping choices, tailored using real-time carrier, warehouse, product and location data. Access the world’s largest library of pick-up locations from lockers, parcel shops, and convenience stores​.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Multi-store retailers, grocery and convenience, big-and-bulky sellers, and B2B distributors delivering to job sites that move orders across stores, DCs, and delivery providers.

Audience

eCommerce companies that need a delivery management solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Burq
Founded: 2021
United States
burq.ai/

Company Information

Metapack
Founded: 1999
United Kingdom
www.metapack.com

Alternatives

Alternatives

Dragonfly OS

Dragonfly OS

Dragonfly Tech, Inc.

Categories

Categories

Integrations

Aurora Commerce Not Supported
Codeless Platforms Alerting Software Not Supported
Codeless Platforms BPA Platform Not Supported
Descartes Peoplevox Not Supported
DoorDash Supported
Finmile Autonomy Not Supported
Grubhub Supported
Khaos Control Cloud Not Supported
Manhattan Active Transportation Management Not Supported
Manhattan SCALE Not Supported
Model Context Protocol (MCP) Supported
Roadie Supported
Shipt Supported
Uber Supported

Integrations

Aurora Commerce Supported
Codeless Platforms Alerting Software Supported
Codeless Platforms BPA Platform Supported
Descartes Peoplevox Supported
DoorDash Not Supported
Finmile Autonomy Supported
Grubhub Not Supported
Khaos Control Cloud Supported
Manhattan Active Transportation Management Supported
Manhattan SCALE Supported
Model Context Protocol (MCP) Not Supported
Roadie Not Supported
Shipt Not Supported
Uber Not Supported
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