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About

Buildertrend is the leading residential construction project management software trusted by home builders, remodelers and specialty contractors. Since 2006, we’ve empowered contractors to take control of projects and bring efficiency, organization and seamless communication to their businesses. Builders can manage jobs, sales, finances, materials, client relationships and more on one convenient platform. More than one million users across over 100 countries have chosen Buildertrend as their preferred platform for real-time collaboration throughout the building process. Our software helps construction professionals complete more projects while reducing delays, eliminating costly errors and increasing customer satisfaction. Buildertrend also provides integrations with other valuable software like QuickBooks, Xero, HubSpot, Salesforce, Gusto, The Home Depot’s Pro Xtra loyalty program and GreenSky.

About

What is Raken? Raken’s field management software helps you collect accurate project data in real time. From digital documentation and production tracking to safety tools, you’ll have the insights you need to improve your projects—and reduce costs. No more messy paperwork. The mobile field apps for iOS and Android make remote collaboration easy, too. With the mobile app, field crews can input project data on the go. They can even upload time-stamped photos, videos, and notes for better visibility. Then, all that data is automatically uploaded to the web app for the office. With everything stored in one place, you’ll have accurate records to protect your business from litigation or risk. More than 4,500 construction companies use Raken to connect the field to the office. Empower everyone to do their jobs more efficiently with Raken today.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Homebuilders, remodelers and specialty contractors

Audience

Construction Management Professionals

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 3.9 / 5
features 4.2 / 5
design 3.9 / 5
support 4.2 / 5

Reviews/Ratings

Overall 4.4 / 5
ease 4.4 / 5
features 4.4 / 5
design 4.4 / 5
support 4.4 / 5

Pros & Cons from Real Users

Pros

  • Handles pretty much all aspects of managing construction jobs - crew time clock, schedules, customer interface, estimates, sub-contractor mgmt, etc. etc. etc. Many features we don't even use. They are constantly improving the product, and the customer support is excellent.
  • 1. User-friendly interface: Buildertrend has a simple and easy-to-use interface, making it accessible for anyone to use. 2. Cloud-based: Buildertrend is cloud-based, so it can be accessed anywhere with an internet connection. 3. Project management: Buildertrend allows you to manage your projects from start to finish, including scheduling, budgeting, and communication. 4. Customer portal: Buildertrend provides a customer portal, so your clients can view the progress of their project and communicate with you directly. 5. Integrations: Buildertrend integrates with other software, such as QuickBooks and Square Takeoffs, making it easier to manage your business.
  • This is the most intuitive CRM I've ever used I've used multiple CRMs In the last 15 years and this one surpassed all previous CRMs in the past love Buildertrend!
  • The idea that everything is all in one place from Lead to Estimate to Invoicing for the customer and Bids to POs to payments for the Subs.
  • The support team at Buildertrend is exceptional. Our dedicated support team for our system of forty franchise locations and growing is fantastic. They are always willing to work with us to problem solve and have timely responses every time. Buildertrend listens to client feedback and makes enhancements and updates to the system based on that feedback.

Cons

  • There are some inconsistencies between screens and there have been issues with some text entry screens not being sure data is saved before closing, although they are improving this.
  • 1. Buildertrend can be expensive for small businesses or contractors with limited budgets. 2. Learning curve: Although the interface is user-friendly, there is still a learning curve to understanding all the features and how to use them effectively. 3. Limited customization: While Buildertrend offers many features, it may not have all the customization options some businesses require. 4. Customer support: Some users have reported issues with customer support, including long wait times and difficulty getting issues resolved. 5. Limited mobile app: The mobile app for Buildertrend is limited in functionality compared to the desktop version.
  • Nothing at this time to complain about they have made this awesome compared to when I first used it.
  • The payment system for paying subcontractors. Printing the checks I would send to the subs did not work and banks would not honor them.
  • The lack of having an open API has been a downside to our working with Buildertrend. Being able to integrate with our CRM system would be a significant advantage to our franchise owners and also help to justify the cost of their Buildertrend subscription.

Pros & Cons from Real Users

Pros

  • Sales guy promised the moon unfortunately we can't deliver on what you were told even though you paid us almost 6000 dollars
  • Super easy to use, very awesome tool and record of project information. I tell my staff our minds can only hold so much information, note anything of importance in your daily report. Some long term projects incur the Groundhog Day effect, Raken is a great tool to detail all aspects of construction, labor force, equipment and much more.
  • I have used Raken at more than one company. It was so good at the first company I tried it, that when I changed companies, I took it with me. I even paid for it out of pocket to show my new bosses how great it was. They switched after receiving my first daily report. We are now working on connecting it with another one of our online products we use daily as well. Excellent people who do the follow up to make sure you're happy.
  • Ease of use from the Management side as well as the Field daily inputting side. Trackability from anywhere you have connectivity. Ability to see overruns and forecast accordingly. The reports that can be generated are highly professional.
  • Ease of use, ease of setup, speed, talk to text, customer service, photo storage, time card functionality.

Cons

  • DIDN'T deliver purchased in march still haven't been able to process a payroll due to not doing what we were told it would! slow responses, we will get back to you sorry we cannot help but we will keep your money
  • Employee's logging out forgetting their login passwords. I have had maybe 3 minor tech issues, 2 logins and one editing issue. All three issues were worked on within minutes of contacting Raken and resolved shortly after.
  • Not sure I can complain about anything. Maybe the cost could be changed to an annual charge with unlimited users within our company.
  • The struggles we had to get the payroll aspect of the system to recognize and tabulate days of subsistence to pay out to the employee(s) each day/week. The work around we are using seems to be working well for us now.
  • We would like a little more features for the timecard module. We reached out to Raken and this is actually in the works!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Buildertrend
Founded: 2006
United States
www.buildertrend.com

Company Information

RAKEN
Founded: 2014
United States
www.rakenapp.com/

Alternatives

Alternatives

ALMobile

ALMobile

Austin Lane Technologies
Procore

Procore

Procore Technologies
Procore

Procore

Procore Technologies
Fieldwire

Fieldwire

Hilti

Categories

Categories

Construction Management Features

Accounting Integration Supported
Budget Tracking/Job Costing Supported
Change Orders Supported
Commercial Supported
Contract Management Supported
Contractors Supported
CRM Supported
Equipment Tracking Supported
Estimating Supported
Incident Reporting Supported
Mobile Access Supported
Offline Access Supported
Residential Supported
RFI & Submittals Supported
Subcontractor Management Supported
Timesheets Supported

Contractor Management Features

Contractor Database Supported
Insurance Tracking Supported
License Tracking Supported
Permit Tracking Supported
Skills & Competencies Supported
Task Management Supported
Work Hour Tracking Supported

Construction Accounting Features

Accounts Payable Supported
Accounts Receivable Supported
Billing & Invoicing Supported
Budgeting & Forecasting Supported
Cash Management Supported
Construction Breakdowns Supported
General Ledger Supported
Job Costing Supported
Overrun Projections Supported
Payroll Management Supported
Purchase Order Management Supported
Quotes / Estimates Supported

Construction CRM Features

Client Tracking Supported
Contract Management Supported
Forecasting Supported
Project Management Supported
Quote Management Supported
Sales Management Supported
Scheduling Supported
Time Management Supported

Construction Estimating Features

Accounting Integration Supported
Audit Trail Supported
Bid Management Supported
Billing & Invoicing Supported
Building Product Database Supported
Calculators Not Supported
Change Orders Supported
Contract Management Supported
Cost Database Supported
Customer Management Supported
Customizable Templates Supported
Electrical Estimating Supported
Historical Database Supported
HVAC Estimating Supported
Job Costing Supported
Plumbing Estimating Supported
Price Data / Price Books Not Supported
Project Management Supported
Quote Management Supported
Reporting/Analytics Supported
Scheduling Supported
Subcontractor Management Supported
Takeoff Supported
What-if Analysis Supported

Construction Scheduling Features

Bid Management Supported
Change Orders Supported
Gantt Charts Supported
Job Scheduling Supported
Project Scheduling Supported
Rescheduling Supported
Staff Calendar Supported
Task Management Supported

Home Builder Features

Accounting Management Supported
Bid Management Supported
Contract Management Supported
CRM Supported
Job Costing Supported
Job Scheduling Supported
Permit Management Supported
Quotes / Estimates Supported
Subcontractor Management Supported
Supplier Management Supported
Warranty / Service Management Supported

Project Management Features

Agile Methodologies Supported
Budget Management Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Supported
Resource Management Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported

Residential Construction Estimating Features

Bid Management Supported
Billing & Invoicing Supported
Building Product Database Supported
Change Orders Supported
Customer Management Supported
Project Management Supported
Quote Management Supported
Scheduling Supported
Takeoff Supported

Takeoff Features

3D View Supported
Assembly Takeoff Supported
Cross Section Creation Supported
Electronic Plans Supported
Elevation Checking Supported
Error Checking Supported
Site Balancing Supported
Slope Routines Supported
Subcontractor Management Supported

Construction Management Features

Accounting Integration Supported
Budget Tracking/Job Costing Supported
Change Orders Not Supported
Commercial Supported
Contract Management Not Supported
Contractors Supported
CRM Supported
Equipment Tracking Supported
Estimating Not Supported
Incident Reporting Supported
Mobile Access Supported
Offline Access Supported
Residential Supported
RFI & Submittals Not Supported
Subcontractor Management Supported
Timesheets Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Not Supported
Electronic Signature Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Not Supported

Integrations

Dropbox Supported
Microsoft Excel Supported
Bridgeline Supported
Clear Estimates Supported
Contractor's Office Supported
Cubit Supported
EarthCam Not Supported
Egnyte Not Supported
Gmail Supported
Google Calendar Supported
Google Drive Not Supported
Groundflag Supported
Gusto Supported
HubSpot Content Hub Supported
Pinterest Supported
PlanSwift Supported
STACK Supported
Salesforce Supported
SoftPlan Supported
Xero Supported

Integrations

Dropbox Supported
Microsoft Excel Supported
Bridgeline Not Supported
Clear Estimates Not Supported
Contractor's Office Not Supported
Cubit Not Supported
EarthCam Supported
Egnyte Supported
Gmail Not Supported
Google Calendar Not Supported
Google Drive Supported
Groundflag Not Supported
Gusto Not Supported
HubSpot Content Hub Not Supported
Pinterest Not Supported
PlanSwift Not Supported
STACK Not Supported
Salesforce Not Supported
SoftPlan Not Supported
Xero Not Supported
Claim Buildertrend and update features and information
Claim Buildertrend and update features and information
Claim RAKEN and update features and information
Claim RAKEN and update features and information