Codenica ITSM + ITAMCodenica
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Related Products
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About
BugZero decreases risk and increases IT operational intelligence by integrating your ITSM tool to collect, filter, correlate, and track non-security bugs specific to your vendor products. Vendor operational bugs are an ongoing problem for every IT organization. These bugs, embedded in virtually every critical system, threaten business productivity and profitability. Precisely maps all applicable software and firmware bugs to each device or system in your organization. Eliminates the “noise” of less important bugs by selecting the bug severity levels that will trigger tickets in your ITSM tool. Delivers visibility into the presence, criticality, and risks of vendor bugs residing in the infrastructure. Ensures accurate and up-to-date operational bug data by taking action on bugs as soon as they are published by vendors. The solution is up, running, and reporting on vendor operational bug data within hours.
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About
Codenica ITSM + ITAM gives IT teams a connected cloud workspace for service desk work and IT asset management. Instead of keeping tickets, assets, documents, approvals and communication in separate tools, teams can manage them together in one system.
The platform supports ticket management, hardware and software inventory, configuration items, employee and customer self-service, knowledge base content, work tasks, approvals, live chat, messages, files, reports and automation rules.
Codenica helps teams connect support requests with related users, assets, vendors, documents and tasks, making it easier to understand the context of each issue, track responsibilities and maintain visibility across daily IT operations.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and IT organizations seeking a solution to prevent threats to their business productivity and profitability
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Audience
Codenica ITSM + ITAM is designed for IT teams, service desks, internal support departments, outsourcing companies, managed service providers and organizations that need one platform for service requests, IT assets, users, documentation, approvals, communication and automation. It can support small IT teams, growing companies and enterprise environments.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$15/agent/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBugZero
United States
findbugzero.com
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Company InformationCodenica
Founded: 2005
Poland
codenica.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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IT Asset Management Features
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
ITSM Features
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
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Integrations
Microsoft 365
Cisco Secure Cloud Analytics
Fortinet SD-WAN
Gmail
Google Workspace
HP-UX
Microsoft Outlook
Microsoft SMTP Service
MongoDB
VMware Cloud
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Integrations
Microsoft 365
Cisco Secure Cloud Analytics
Fortinet SD-WAN
Gmail
Google Workspace
HP-UX
Microsoft Outlook
Microsoft SMTP Service
MongoDB
VMware Cloud
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