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About

BugTape is a hosted error-monitoring and debugging platform for web applications. It collects user-submitted reports, uncaught browser errors, failed or stalled requests, and server-side exceptions, then groups related events into issues. Issues can include DOM-based browser replay (not video), network activity, console output, stack traces, and release context to help developers reproduce failures. Node.js and Python SDKs capture server errors. A Swift package in alpha captures handled errors on iOS and macOS. Teams can triage issues in BugTape or connect an MCP-compatible coding agent to retrieve ranked issues, inspect a reproduction bundle, and report work status with a pull-request reference. When a resolved issue reappears in a later release, BugTape can reopen it as a regression. The service helps development teams investigate problems in web apps and APIs.

About

Request your users to record their issues without downloading anything and Collect Users’ Issues on the fly to Reduce the back-and-forth time in communicating user issues by obtaining all necessary information to recreate and resolve the issues. Like: Issue Reply, Console and network, Transcript, Audio, Events & Pages, User and device info, and Your custom data. Analyze Issues and investigate the Data Automatically analyze the data obtained from the user to gain a deeper understanding of the user issue. Using: User Emotion, User sentiment, Issue summary, Automatic tagging, Manual tagging. Use Record Workflows To Resolve 7X Faster Share the data with internal teams, such as product and R&D, toggle the widget directly on your product, and utilize our native integrations to save time. No download required, Shareable link, Front end Widget and Record manual control

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Software teams that ship web apps and use AI coding agents such as Claude Code, Cursor and Codex.

Audience

Customer support, customer operation, customer experience

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Free: $0, up to 100 new issues per month, 150 monthly credits, one project, three members, and seven-day event retention. Prepaid credits: $10 USD for 2,000 credits, with no monthly subscription; credits do not expire and provide Pro limits while the balance remains. Pro: $29 USD per month, with 10,000 monthly credits, up to 5,000 new issues per month, unlimited projects, 10 members, and 30-day event retention. Checkout may add applicable tax.
Free Version Supported
Free Trial Not Supported

Pricing

$0
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

BugTape
bugtape.ai/

Company Information

Record
Founded: 2022
Israel
torecord.it

Alternatives

Alternatives

Fiddler

Fiddler

Progress Software
AWS X-Ray

AWS X-Ray

Amazon
Remo

Remo

Pilixo
BugBoard

BugBoard

BetterQA

Categories

Bug Tracking Supported
Debugging Supported

Categories

Remote Support Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Not Supported
Remote Control Not Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Not Supported
Surveys & Feedback Not Supported

Integrations

ChatGPT Supported
Claude Code Supported
Cursor Supported
Datadog Supported
Discord Supported
GitHub Supported
Grok Supported
Intercom Not Supported
Model Context Protocol (MCP) Supported
OpenAI Codex Supported
Slack Supported
Telegram Supported
WhatsApp Supported
Zendesk Not Supported
monday AI work platform Not Supported

Integrations

ChatGPT Not Supported
Claude Code Not Supported
Cursor Not Supported
Datadog Not Supported
Discord Not Supported
GitHub Not Supported
Grok Not Supported
Intercom Supported
Model Context Protocol (MCP) Not Supported
OpenAI Codex Not Supported
Slack Not Supported
Telegram Not Supported
WhatsApp Not Supported
Zendesk Supported
monday AI work platform Supported
Claim BugTape and update features and information
Claim BugTape and update features and information
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Claim Record and update features and information