Related Products
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About
BugTape is a hosted error-monitoring and debugging platform for web applications. It collects user-submitted reports, uncaught browser errors, failed or stalled requests, and server-side exceptions, then groups related events into issues. Issues can include DOM-based browser replay (not video), network activity, console output, stack traces, and release context to help developers reproduce failures. Node.js and Python SDKs capture server errors. A Swift package in alpha captures handled errors on iOS and macOS. Teams can triage issues in BugTape or connect an MCP-compatible coding agent to retrieve ranked issues, inspect a reproduction bundle, and report work status with a pull-request reference. When a resolved issue reappears in a later release, BugTape can reopen it as a regression. The service helps development teams investigate problems in web apps and APIs.
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About
Request your users to record their issues without downloading anything and Collect Users’ Issues on the fly to Reduce the back-and-forth time in communicating user issues by obtaining all necessary information to recreate and resolve the issues.
Like: Issue Reply, Console and network, Transcript, Audio, Events & Pages, User and device info, and Your custom data.
Analyze Issues and investigate the Data
Automatically analyze the data obtained from the user to gain a deeper understanding of the user issue. Using: User Emotion, User sentiment, Issue summary, Automatic tagging, Manual tagging.
Use Record Workflows To Resolve 7X Faster
Share the data with internal teams, such as product and R&D, toggle the widget directly on your product, and utilize our native integrations to save time. No download required, Shareable link, Front end Widget
and Record manual control
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Software teams that ship web apps and use AI coding agents such as Claude Code, Cursor and Codex.
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Audience
Customer support, customer operation, customer experience
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0
Free: $0, up to 100 new issues per month, 150 monthly credits, one project, three members, and seven-day event retention. Prepaid credits: $10 USD for 2,000 credits, with no monthly subscription; credits do not expire and provide Pro limits while the balance remains. Pro: $29 USD per month, with 10,000 monthly credits, up to 5,000 new issues per month, unlimited projects, 10 members, and 30-day event retention. Checkout may add applicable tax.
Free Version
Supported
Free Trial
Not Supported
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Pricing
$0
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationBugTape
bugtape.ai/
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Company InformationRecord
Founded: 2022
Israel
torecord.it
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Alternatives |
Alternatives |
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Not Supported
Remote Control
Not Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Not Supported
Surveys & Feedback
Not Supported
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Integrations
ChatGPT
Supported
Claude Code
Supported
Cursor
Supported
Datadog
Supported
Discord
Supported
GitHub
Supported
Grok
Supported
Intercom
Not Supported
Model Context Protocol (MCP)
Supported
OpenAI Codex
Supported
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Integrations
ChatGPT
Not Supported
Claude Code
Not Supported
Cursor
Not Supported
Datadog
Not Supported
Discord
Not Supported
GitHub
Not Supported
Grok
Not Supported
Intercom
Supported
Model Context Protocol (MCP)
Not Supported
OpenAI Codex
Not Supported
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