Opiniator

Opiniator

Oberon3
+
+

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About

BugSmash is a collaborative feedback and annotation tool designed to streamline the process of reviewing and improving digital assets for design & marketing teams. It allows users to upload, annotate & comment directly on live websites, videos, PDFs, images, audios, and mobile apps. All feedback, progress, and resolutions in one place—no more messy feedback loops, screenshots or scattered communication. Key Features - Multi-Format Support: Review websites, mobile apps, videos, audio files, images, and PDFs—all in one platform. - Centralized Feedback Hub: Collect, manage, and track feedback across different formats, eliminating scattered communication. - Effortless Annotations: Pinpoint issues with direct on-screen annotations—no lengthy explanations needed. - Threaded Feedback & Replies: Keep discussions organized by replying to comments directly, reducing back-and-forth.

About

Opiniator’s digital comment card provides a customer feedback and recovery platform for brick and mortar businesses. The digital comment card system captures on-the-spot ratings, comments and feedback from real customers using their own mobile phone – at any time throughout their experience, then tracks the issues until resolution. The digital comment card means the business can respond before they take their business elsewhere, or worse, take their friends with them. Track customer issues and all staff actions until they are resolved. Reduce unexpected online complaints, too late for the business to intervene. Unhappy customers are contacted immediately, recovered and retained. Find and fix HSE or maintenance issues before they impact customers. Business sees feedback via a dashboard, receives immediate staff alerts, and takes action. Business responds to issue, tracks all actions until completion, and recovers customers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Design Teams, Marketing Teams & Content Creators, Product Teams, Development Teams, QA Teams, Project Managers & Team Leads

Audience

Businesses searching for a solution to get and manage customer feedback

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$99/month
Free Version
Free Trial

Pricing

$40 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BugSmash
Founded: 2024
India
bugsmash.io

Company Information

Oberon3
Founded: 2009
United States
www.opiniator.com

Alternatives

Alternatives

Droptest

Droptest

Droptest Design
VisibleFeedback

VisibleFeedback

DiscoveryMark
Pagereview.io

Pagereview.io

Pagereview
Touchpoint CX

Touchpoint CX

Touchpoint Group

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

Sonic XML Server

Integrations

Sonic XML Server
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